Experts Reviews · Company report
M.D. Plumbing, Water Heater & Sewer Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%99+24Value 14%80+11.3Replies to reviews 7%100+7.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

M.D. Plumbing, Water Heater & Sewer Repair

Charlotte, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 5.0★ from 98 Google reviews

Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.M.D. Plumbing, Water Heater & Sewer Repair is better than 96% of drain cleaning services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.M.D. Plumbing, Water Heater & Sewer Repair is better than 99% of drain cleaning services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.M.D. Plumbing, Water Heater & Sewer Repair is better than —% of drain cleaning services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.M.D. Plumbing, Water Heater & Sewer Repair is better than 80% of drain cleaning services.A
80
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.M.D. Plumbing, Water Heater & Sewer Repair is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.M.D. Plumbing, Water Heater & Sewer Repair is better than 100% of drain cleaning services.A
100

Reviews for your job

Customers hired M.D. Plumbing, Water Heater & Sewer Repair for 8 kinds of job.

M.D. Plumbing, Water Heater & Sewer Repair for drain cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$248–$593
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#30 / 49
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.89%

All 15 Google reviews tagged “Drain cleaning”

MikeLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Fast, friendly, professional

Paid $1,000–1,200Not sureDrain cleaning
Leslie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★

Good service, high priced.

Paid $400–600OverpricedDrain cleaning
Felicia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Slava and Eli were exceptional for our laundry drain repair! They gave us a thorough explanation for the clog and gave us options for the unclog. I will certainly be contacting MD plumbing again if I need any plumbing issues.

Paid $200–400Reasonable priceDrain cleaning
Kristi10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Slava and Eli were so helpful and responded to my call quickly!! They were able to answer all of my questions, and I felt like they did a thorough job to ensure the issue was fixed and recommendations were provided for next steps. Both were so kind and friendly too!!

Paid $800–1,000Reasonable priceToilet repairDrain cleaning
ThomasLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We didn’t really have an emergency; but, MD got someone to our house in just about 2 hrs. Fernando and Jaylen got right to work and even though they had to work in a hot attic were able to figure out the right stack vent/drain that was plugged. Blockage removed. Gurgling stopped. Problem solved. Thanks guys for your persistence!

Paid $600–800Not sureDrain cleaning
Steady11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Fernando and Jayden arrived quickly and were very professional. They talked me through everything and explained what to do if future issues arise.

Paid $200–400Drain cleaning
Gene4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

If you need a plumbing company this is the company to call. I called on Monday morning they were at my location by Monday afternoon. Matt and Nick went to work on diagnoising my problem and had a plan within 1 hour of arrival. They returned on Tuesday morning with the equipment needed to blow out the drain line…

Great priceDrain cleaning
Nova4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I’ve been a customer for many years, and the service has always been excellent. Shout out to Slava, whom I’ve worked with for years—it was also great meeting Eli. You can trust that they’ll fix the problem the right way, and their workmanship is consistently top-notch.

Drain cleaningFaucet repairPlumbing leak repair
TonyLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

MD PLUMBING, RESPONDED QUICKLY, REUBEN WAS AWESOME AND SOLVED THE PROBPLEM QUICKLY. HIGHLY RECOMMENDED PLUMBING COMPANY. THANK YA'LL SO MUCH

Paid $200–400Great priceDrain cleaning
Gerry10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Our family has used M&D Plumbing services for a variety of needs over the last 5 years with great, reliable results - they are my go to for trusted plumbing services. Most recently, we had a toilet repair (foreign object flushed that needed to be cleared, which required the toilet to be removed which unfortunately…

Reasonable priceToilet repairDrain cleaningPlumbing leak repair
Tamera2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Your technicians, Flava & Eli came and were very professional and knowledgeable. We were having problems with our plumbing from upstairs to downstairs. They took the time to evaluated what was going on and we are very happy with the service.

Paid $600–800Great priceDrain cleaningPlumbing leak detection
jim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

On time efficient polite

Paid $400–600Reasonable priceDrain cleaningPlumbing pipe repairPlumbing leak repair
Nancy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

MD Plumbing responded very quickly to my request for service in three areas of my home. Slava and Eli were very respectful in my home and performed the repairs in an efficient manner. They also explained the nature of my repairs for future reference.

Paid $600–800Not sureToilet repairDrain cleaningPlumbing leak detection
Jose8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Slava and Nick are a wonderful team. They diagnosed the source of my leak and took multiple pictures so that I can share with my spouse. I also had them look at other areas of concern throughout the home. They were able to give me an upfront price at that time. The work was done and everything worked beautifully.…

Paid $1,800–2,000Reasonable priceDrain cleaningPlumbing leak detectionShower repair
HarrietLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

MD Plumbing has taken care of our plumbing repairs efficiently and on short notice using quality supplies and a knowledgeable plumber. Adam , who was the scheduling coordinator, made sure our service was set up on our schedule and was readily available to answer my calls. Fernando was the plumber who skillfully…

Paid $800–1,000Not sureToilet repairDrain cleaningPlumbing leak detection

Price

$633+26% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 56%Overpriced 3%Not sure 21%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning15$248–$593
Toilet repair12$239–$680
Plumbing leak detection10$205–$630
Plumbing pipe repair9$353–$1.4k
Plumbing leak repair7$248–$793
Shower repair4$209–$613
Water heater installation4$1.2k–$2.5k
Water heater repair3$227–$596

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