Auto repair shop · Ogden, UT · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%54+3.8Momentum penalty82−1.8Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#128 of 218 auto repair shopsiPosition by Experts Score among all companies we track in this category. · better than 41%
4.9★★★★★167 Google reviews · 16 photos
96%five-star reviews
4.78★last 12 monthsiAverage stars on reviews from the last 12 months only.
3.4%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Macedone Auto Repair 4.9 out of 5 based on 167 reviews, with the owner responding to only one percent of them. Customers frequently cite honest pricing, transparent communication, and extended late-night availability as key benefits for services ranging from diagnostics to emergency repairs. However, a small number of low-star reviews describe instances of inaccurate diagnoses and unexpected cost increases, suggesting potential inconsistencies in service quality for some visitors.
Google rating: 4.9 out of 5 from 167 reviews (96% five-star).
Reviews on this page: 167 Google reviews (147 with written comments, 7 with photos).
Owner responses: the business replied to 1% of reviews.
Most recent review: October 15, 2026.
Service: Auto Repair Shop serving Ogden, Utah.
Data from Google, last updated October 28, 2026.
Score profile vs other auto repair shops
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Macedone Auto RepairAuto Repair Shops median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Macedone Auto Repair: 88/100 on this factor. Category median: 90.A
88
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Macedone Auto Repair: 80/100 on this factor. Category median: 87.A
80
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Macedone Auto Repair: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Macedone Auto Repair: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Macedone Auto Repair: 82/100 on this factor. Category median: 100.A
82
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Macedone Auto Repair: 54/100 on this factor. Category median: 61.C
54
Bar = this company · dark tick = category median.
Star ratings
167 Google reviews we collected
4.9of 5
5 stars16196%
4 stars21%
3 stars00%
2 stars00%
1 star42%
Praise vs complaints
Phrases our text analysis found in 147 written reviews
96%praise
Praise23096%
Complaints94%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1271%
Reasonable529%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude5523%
Honesty & trust5021%
Price & value4418%
Would recommend3615%
Quality & results2711%
Speed & response198%
Communication83%
What customers talk about
We read 147 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“John was awesome, very knowledgeable, professional, willing to listen, help, and give subjections for a better service, they are very honest in prices…”
“Then he texted me at 10pm ish at night (very unprofessional) asking why my boyfriend left a bad review.”
“Honest and willing to help and they go the extra mile!”
“John diagnosed the problem as a bad alternator, explained everything clearly, and gave me a fair quote.”
“I felt a little ripped off not know he was charging what he was.”
“I highly recommend him to you for your auto repair needs.”
“Had an excellent experience and he came out at 10 pm to save me!”
“Instead, he personally drove all the way to Salt Lake to pick up the part so he could get my car back on the road as quickly as possible.”
“He had actually already left for the night, and when I explained what was happening, he turned around and came back just to help me.”
People customers mention
John35 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Macedone Auto Repair for 8 kinds of job. Pick one to see what they paid and said.
AAndrew1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Can’t say enough good things about John at Macedone auto.
John is an excellent mechanic and an even better human being. His educational approach to his diagnostic process provided a lot of peace of mind for what was initially an oil leak concern. Extremely knowledgeable and a great conversation.
Can’t recommend…
Great priceGeneral repairs & maintenanceOil change
RRLocal Guide · 3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
incredibly nice and unwaveringly honest. I've known him and trusted him implicitly for 20 years. I've had lots of various work done and have even bought 3 vehicles from him with never a problem.
Great price
DDanielLocal Guide · 47 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Amazing people! Great shop! Honest and willing to help and they go the extra mile! No shop or technical talk they tell you straight. Thank you Macedone Auto team!
HHarold5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Great place! John is an outstanding individual and does straight up business. He will help you any way he can!
Reasonable priceGeneral repairs & maintenance
CCesarLocal Guide · 45 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
John was awesome, very knowledgeable, professional, willing to listen, help, and give subjections for a better service, they are very honest in prices and the job too, very convenient because they are open late every day.
Reasonable priceGeneral repairs & maintenance
AAlonso6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
What a great place to take yout car ! John was an amazing help and genuinely cares. Honest and transparent about car problems and price. I recommend this mechanic shop to anyone.
Can’t say enough good things about John at Macedone auto.
John is an excellent mechanic and an even better human being. His educational approach to his diagnostic process provided a lot of peace of mind for what was initially an oil leak concern. Extremely knowledgeable and a great conversation.
Can’t recommend John enough for all of your car troubles, he’ll make sure you leave in a better mood than when you got there!
Price assessment: Great price
Services: General repairs & maintenance, Oil change
R
R StinsonLocal Guide · 3 reviewsiTotal number of Google reviews R has written across all businesses on Google Maps, not just this one.
incredibly nice and unwaveringly honest. I've known him and trusted him implicitly for 20 years. I've had lots of various work done and have even bought 3 vehicles from him with never a problem.
Price assessment: Great price
D
Daniel BabcockLocal Guide · 47 reviewsiTotal number of Google reviews Daniel has written across all businesses on Google Maps, not just this one.
Amazing people! Great shop! Honest and willing to help and they go the extra mile! No shop or technical talk they tell you straight. Thank you Macedone Auto team!
H
Harold Patterson5 reviewsiTotal number of Google reviews Harold has written across all businesses on Google Maps, not just this one.
Great place! John is an outstanding individual and does straight up business. He will help you any way he can!
Price assessment: Reasonable price
Services: General repairs & maintenance
C
Cesar Alonso ValdespinoLocal Guide · 45 reviewsiTotal number of Google reviews Cesar has written across all businesses on Google Maps, not just this one.
John was awesome, very knowledgeable, professional, willing to listen, help, and give subjections for a better service, they are very honest in prices and the job too, very convenient because they are open late every day.
Price assessment: Reasonable price
Services: General repairs & maintenance
A
Alonso Valdespino6 reviewsiTotal number of Google reviews Alonso has written across all businesses on Google Maps, not just this one.
What a great place to take yout car ! John was an amazing help and genuinely cares. Honest and transparent about car problems and price. I recommend this mechanic shop to anyone.
N
Nick GorringeLocal Guide · 35 reviewsiTotal number of Google reviews Nick has written across all businesses on Google Maps, not just this one.
John is amazing! Thoroughly checked everything! Honest, knowledgeable, and a great guy to have service your vehicle!
Definitely recommending Macedone Auto Repair!
S
Squefegee Gaming3 reviewsiTotal number of Google reviews Squefegee has written across all businesses on Google Maps, not just this one.
What an absolutely amazing shop with great vibes and greater folks inside it. Went in with a picture of some dye I put in my transmission and without charging me the owner was able to tell me exactly where the leak was coming from and even walk me through some ideas on next steps. Great people who truly care!!
G
Gigi M.Local Guide · 16 reviewsiTotal number of Google reviews Gigi has written across all businesses on Google Maps, not just this one.
John and his repair shop were great! On our way to SLC from Idaho we got stranded in i84. Anyway long story short, we got our car towed to Macedone auto repair shop and John managed to fix the issue we were having trouble with and instructed my husband on what the next steps were when we got back home. He made time for us and I know how precious one’s time is so we were beyond grateful. He truly cares about his customers and is super kind and skillful. Thanks John!
