How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCOREMadden Plumbing Services, Inc
Bessemer, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 15 tank installation · 4.9★ from 447 Google reviews
Report card
Percentile vs other tank installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
Reviews for your job
Customers hired Madden Plumbing Services, Inc for 8 kinds of job.
Madden Plumbing Services, Inc for plumbing leak repair
Clear ✕All 31 Google reviews tagged “Plumbing leak repair”
EXCELLENT CUSTOMER SERVICE! Excellent. On-site team went above and beyond.
Madden was very quick to get someone to my house when I called in. Chris and Mike came out and cleared the sewer line that was causing the toilet to back up. I also mentioned my leaking bathtub/shower faucet. They checked my water pressure and found it to be too high. They replaced the pressure valve outside which…
Great. Very polite.
I thought the repair portion of our experience was great. The repair cost was much more than expected.
Spencer came out and he was excellent. He diagnosed the problem right away and replaced what was needed.
Same day service. Guys came out, assessed my outdoor water leak issue, called me about it, fixed the issue. Fair price. All timely and pleasant to work with. Great job.
Spencer was amazing! Quality work and good communication. I will definitely be working with them again!
I had two water leaks that needed urgent attention, and the plumber did an outstanding job. They arrived on time, quickly identified the issues, and fixed both leaks efficiently. The workmanship was great, and they kept everything clean and tidy throughout the process. Friendly, professional, and clearly…
Very professional and courteous. They took the time to go over the cost prior to completing the work.
We used Madden last year when we had a leak and they were Awesome! So when we had another leak this year, of course we called them again. They are honest, professional, reasonable and do a great job! Spencer is the Best!! Would definitely recommend them!
Chris was amazing. He arrived early, was very courteous, did great work and was a complete joy to work with. I will definitely use this Madden in the future.
Wow! Another Awesome experience! This is the second time using this company and they are not only quick and reliable but also very efficient and reasonable in price! Provided quick solutions! Incredibly nice team with excellent communication! I’d highly recommend them!!! And did I mention they came out at night?! So wonderful! They are truly a blessing!
Highly recommend! Great Customer service and work ethic! Michael Bell was able to get to our house, access, and repair immediately! He kept me informed the entire process!
Spencer was terrific! Frozen pipes with a big outside leak on Christmas Eve and he fixed it rapidly. That is why we always call Madden.
Mike was on time and very efficient. Fixed our problems and was very friendly and knowledgable. Will definitely keep this number in my phone for future plumbing needs!
Good guys. Work was performed above my expectations.
I was very pleased with the service we got. My elderly dad had a water leak by the meter. When I call the lady told they would come between 12-4pm. Spencer called at 12:30pm and told me he was on his way. He arrived shortly after, found the leak and had it fixed within 2 hours. We will definitely use them again.
Madden was very responsive and professional about responding to my water leak. I'll definitely call them again.
Timely response, fast service, saved the day!
Thank you to Chris and his helper! They did a great job and were quick and efficient. Very neat too!
Mike was excellent, on time, friendly and professional. Will definitely use this company if needed in the future!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing leak detection | 47 | $99–$1.1k |
| Plumbing pipe repair | 45 | $340–$567 |
| Drain cleaning | 45 | $248–$478 |
| Plumbing leak repair | 31 | $337–$745 |
| Toilet repair | 29 | $236–$771 |
| Faucet repair | 28 | — |
| Faucet installation | 19 | $450–$2.0k |
| Water heater installation | 18 | $1.1k–$2.4k |
