Analyzing 8,130,3358.1M ReviewsFor 22,98723K Experts

Experts Reviews · Company report
Magnet Appliance Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%96+25Value 15%97+14.8Craft & service penalty98−0.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Magnet Appliance Repair

Antioch, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 17 microwave repair services · 5.0★ from 75 Google reviews

📞 Call (925) 905-9220Request a call backWebsite ↗

Report card

Percentile vs other microwave repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Magnet Appliance Repair is better than 98% of microwave repair services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Magnet Appliance Repair is better than 96% of microwave repair services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Magnet Appliance Repair is better than 98% of microwave repair services.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Magnet Appliance Repair is better than 97% of microwave repair services.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Magnet Appliance Repair is better than 100% of microwave repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Magnet Appliance Repair is better than —% of microwave repair services.–
—

Reviews for your job

Customers hired Magnet Appliance Repair for 7 kinds of job.

Magnet Appliance Repair for dryer repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$251–$409
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Dryer repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 10
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 3 Google reviews tagged “Dryer repair”

Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Sergey was great. Our dryer went out yesterday, Sunday 10/26, was screeching like crazy. Sounded horrible. Today 10/27, I called Magnet Appliance Repair based on the local San Ramon and Dublin reviews I saw here. When I called they sounded busy but said they would try to get me in the schedule but would put me on…

Customer photo from Michael's review
Reasonable priceDryer repair
Lisa8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My dryer just stopped turning. After reading Magnet Appliance reviews and their website (which clearly lays out the pricing) I asked them to come and take a look. They were AMAZING! Sergey is very knowledgeable, professional and he patiently spent time answering all of my questions about the machine. He fixed it…

Reasonable priceDryer repair
omar3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Sergey was very responsive and professional. He thoroughly explained the issue with the dryer and completed the job with professional care. I would highly recommend this business and Sergey.

Dryer repair+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 14%Reasonable 86%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Microwave repair7—
Dishwasher repair5$144–$352
Refrigerator/freezer repair3$175–$390
Dryer repair3$251–$409
Washing machine repair2$124–$384
Stove & cooktop repair2—
Stove, cooktop & oven repair2$101–$329

Compare with

Discount HVAC & Appliance Repair logoDiscount HVAC & Appliance RepairExperts Score 98Antioch · 4.98★ADRIUM service solutions logoADRIUM service solutionsExperts Score 97Antioch · 4.97★TopChoice Appliance Repair and Services logoTopChoice Appliance Repair and ServicesExperts Score 97Antioch · 4.98★