Pest control service · Victorville, CA · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#165 of 315 pest control servicesiPosition by Experts Score among all companies we track in this category. · better than 48%
5.0★★★★★321 Google reviews · 15 photos
99%five-star reviews
4.91★last 12 monthsiAverage stars on reviews from the last 12 months only.
3.4%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
38%reviews answered by the owner
$62typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Main Street Exterminator five stars based on three hundred and twenty-one reviews. Customers frequently praise the company for punctual appointments, thorough treatments, reasonable pricing, and clear communication regarding arrival times and pest activity. Services include monthly maintenance and one-time treatments for insects and rodents. One common criticism involves office disorganization, specifically noting that arrival windows are disregarded and follow-up communication is lacking.
Google rating: 5.0 out of 5 from 321 reviews (99% five-star).
Reviews on this page: 321 Google reviews (261 with written comments, 2 with photos).
Owner responses: the business replied to 38% of reviews.
Most recent review: November 3, 2026.
Service: Pest Control Service serving Victorville, California.
Data from Google, last updated November 5, 2026.
Score profile vs other pest control services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Main Street ExterminatorPest Control Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Main Street Exterminator: 94/100 on this factor. Category median: 94.A
94
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Main Street Exterminator: 85/100 on this factor. Category median: 93.A
85
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Main Street Exterminator: 100/100 on this factor. Category median: 96.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Main Street Exterminator: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Main Street Exterminator: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Main Street Exterminator: 100/100 on this factor. Category median: 96.A
100
Bar = this company · dark tick = category median.
Star ratings
321 Google reviews we collected
5.0of 5
5 stars31899%
4 stars00%
3 stars00%
2 stars00%
1 star31%
Praise vs complaints
Phrases our text analysis found in 261 written reviews
99%praise
Praise54299%
Complaints51%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
97%fair
Great price1963%
Reasonable1033%
Overpriced13%
Not sure00%
$62-45% vs typical pest control services
Middle half of what 19 customers paid ($48–$144) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude13124%
Would recommend10720%
Speed & response10219%
Quality & results8616%
Price & value509%
Communication438%
Honesty & trust285%
What customers talk about
We read 261 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I have wood piles and never have any kind of pest infestation.”
“Never use this company, they are not friendly nor community oriented”
“I highly recommend them if you have any kind of insect problems.”
“Friendly, knowledgeable, reliable, and always responsive!”
“Had a wonderful experience with Mainstreet Exterminators.”
“Had a horrible bed bug issue and they took the time to walk us through the process, it’s been 6 months and no more bed bugs”
“Their price point is comparable and reasonable for the area.”
“Always communicates when they arrive and when they leave.”
“As a first-time pest control customer, I had a lot of questions because I genuinely didn't know what to expect.”
People customers mention
Eric38 reviews
Exterminators15 reviews
Jordan5 reviews
Solorio4 reviews
Chris3 reviews
Robert3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Main Street Exterminator for 8 kinds of job. Pick one to see what they paid and said.
JJesus6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Always consistent always asks for any pests if we need any more assistance low rates and great communication
Paid $40–60Great priceSpider extermination
JJonathanLocal Guide · 75 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Best exterminator service that we have experienced ever. Erik and his team have always gone above and beyond with all of our requests and expectations.
Paid $40–60Reasonable priceSpider exterminationGeneral pest inspectionCockroach extermination
KKarissa2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Had a wonderful experience with Mainstreet Exterminators. I hired them in 2023 and they serviced my home monthly for 3 years until we moved. Friendly, knowledgeable, reliable, and always responsive! Highly recommend them
Paid $40–60Reasonable priceGeneral pest inspection
TTom4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I have been a monthly maintenance customer of Main Street Exterminator for almost a year now, since moving to Apple Valley. They have always been professional and personable and they are very thorough in carrying out their associated tasks. Their rates are very reasonable. So far our spider, bug, and insect issues…
EElisa5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
I moved into a new home where I am a caregiver for my mother. During inspections walkthrough I saw the biggest black widow spider ever and lots of other black and brown spiders outside and inside. I called a few places and Main Street was the best option. They came out quick and sprayed and all has been great! We…
TTyler2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Main Street has consistently met and gone beyond my expectations for pest control. We’ve been their customer for 7 years now and have had zero complaints. To start out, their price is extremely reasonable. Their team is very professional and willing to work with us- as an example, my kiddo suddenly had body hives…
Paid $20–40Great priceGeneral pest inspectionCockroach exterminationBug & insect extermination
I’ve been with Main Street Exterminators for about 4 years and these guys are the real deal! I have wood piles and never have any kind of pest infestation. They are very respectful and always ask if I’m having issues with bugs. I also like that they give me a heads up before they arrive.
I highly recommend them if you have any kind of insect problems.
Services: Spider extermination, General pest inspection, Cockroach extermination, Bug & insect extermination
M
Mary Moore10 reviewsiTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Best exterminator service that we have experienced ever. Erik and his team have always gone above and beyond with all of our requests and expectations.
Price assessment: Reasonable price
Price: $40–60
Services: Spider extermination, General pest inspection, Cockroach extermination, Bug & insect extermination
Pest type: Ants, Cockroaches, Spiders
K
Karissa Hunnicutt2 reviewsiTotal number of Google reviews Karissa has written across all businesses on Google Maps, not just this one.
Had a wonderful experience with Mainstreet Exterminators. I hired them in 2023 and they serviced my home monthly for 3 years until we moved. Friendly, knowledgeable, reliable, and always responsive! Highly recommend them
Price assessment: Reasonable price
Price: $40–60
Services: General pest inspection
Pest type: Other
T
Tom North4 reviewsiTotal number of Google reviews Tom has written across all businesses on Google Maps, not just this one.
I have been a monthly maintenance customer of Main Street Exterminator for almost a year now, since moving to Apple Valley. They have always been professional and personable and they are very thorough in carrying out their associated tasks. Their rates are very reasonable. So far our spider, bug, and insect issues have been non-existent as a result of our monthly treatments, which is one of the highest compliments I can give them. Eric, Brandon, and Chris have all been a pleasure to communicate with and coordinate activities. I highly recommend Main Street Exterminator for all your extermination needs.
Thank you, Tom, for sharing your positive experience! We're delighted to hear how satisfied you've been with our services. It's always our goal to ensure effective treatments and excellent customer service for all our clients.
T
Tom Tello4 reviewsiTotal number of Google reviews Tom has written across all businesses on Google Maps, not just this one.
Eric and Company provide a very professional., through job. A+
Price assessment: Great price
Pest type: Ants, Rodents, Cockroaches, Spiders
Response from the owner · 2 days ago
Thank you, Eric, for the kind review! We're dedicated to maintaining professionalism and thoroughness in all our work. Feel free to reach out anytime for assistance or inquiries!
P
PAUL LOPEZ1 reviewiTotal number of Google reviews PAUL has written across all businesses on Google Maps, not just this one.
Thank you, Paul, for sharing your satisfaction with our technicians' professionalism and attentiveness. We strive to provide excellent service and truly value your feedback.
T
Tony Mireles4 reviewsiTotal number of Google reviews Tony has written across all businesses on Google Maps, not just this one.
Very professional and punctual and helped get rid of all my pest problems. Would recommend
Response from the owner · a week ago
Thank you, Tony, for your recommendation! We're delighted to have resolved your pest concerns efficiently. Professional service and punctuality are crucial to us. Feel free to reach out if you need further assistance in the future.
C
CrAzY KAY KAY 133 reviewsiTotal number of Google reviews CrAzY has written across all businesses on Google Maps, not just this one.
Mi técnico fue Robert; llegó a tiempo, fue amable y de gran ayuda. ¡Ya he notado la diferencia: se acabaron las hormigas! ¡Gracias, Robert!
Price assessment: Great price
Services: Ant extermination
Pest type: Ants
Response from the owner · a week ago
¡Gracias por compartir tu experiencia! Nos alegra que Robert haya logrado resolver tu inconveniente de forma eficaz y profesional. Si necesitas más ayuda en el futuro, no dudes en contactarnos.
