Analyzing 7,368,7987.4M ReviewsFor 20,87820.9K Experts

Experts Reviews · Company report
Mainline Plumbing, AC & Electric Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%71+38.7Reliability 24%43+10.4Value 14%99+14Replies to reviews 7%55+3.9Craft & service penalty88−1.2Momentum penalty84−1.6Experts Score= 64Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.64SCORE

Mainline Plumbing, AC & Electric Repair

Coconut Creek, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 4.8★ from 985 Google reviews

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Report card

Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mainline Plumbing, AC & Electric Repair is better than 71% of pipe repair services.B
71
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mainline Plumbing, AC & Electric Repair is better than 43% of pipe repair services.C
43
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mainline Plumbing, AC & Electric Repair is better than 88% of pipe repair services.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mainline Plumbing, AC & Electric Repair is better than 99% of pipe repair services.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mainline Plumbing, AC & Electric Repair is better than 84% of pipe repair services.A
84
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mainline Plumbing, AC & Electric Repair is better than 55% of pipe repair services.C
55

Reviews for your job

Customers hired Mainline Plumbing, AC & Electric Repair for 8 kinds of job.

Mainline Plumbing, AC & Electric Repair for HVAC system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$83–$295
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 46/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 6

All 3 Google reviews tagged “HVAC system maintenance”

Ricardo6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

The technician, Shammah was highly professional and thorough. He explained and documented the work to be done, walked me through the process, and executed it with great care and detail. I’m very pleased with the service he and Mainline provided. I also purchased the year maintenance program.

Paid $1,000+Reasonable priceHVAC system maintenanceA/C system maintenanceA/C system vent cleaning
FreddieLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

From my initial phone call, I was treated with kindness and responsiveness. The technician Schammah Francois was knowledgeable, thorough and professional. He asked questions and offered answers to my concerns about my units. He instructed me on the best ways to get optimal performance from my systems. He took…

HVAC system maintenance
franciscoLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★

Service was completed, but the pricing was not transparently disclosed. I’m requesting an itemized invoice (parts and labor) and a fair adjustment based on what was represented at the time of approval.

Paid $200–300HVAC system maintenance

Price

$755+57% vs typical pipe repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 42%Reasonable 42%Overpriced 9%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair88$295–$931
Toilet repair74$228–$554
Drain cleaning68$248–$502
Plumbing leak detection66$173–$503
Plumbing leak repair64$246–$554
Water heater installation62$1.4k–$2.8k
Faucet repair35$228–$721
Faucet installation32$276–$888

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