Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%71+38.7Reliability 24%43+10.4Value 14%99+14Replies to reviews 7%55+3.9Craft & service penalty88−1.2Momentum penalty84−1.6Experts Score= 64Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.64SCOREMainline Plumbing, AC & Electric Repair
Coconut Creek, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 4.8★ from 985 Google reviews
Report card
Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mainline Plumbing, AC & Electric Repair is better than 71% of pipe repair services.B
71
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mainline Plumbing, AC & Electric Repair is better than 43% of pipe repair services.C
43
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mainline Plumbing, AC & Electric Repair is better than 88% of pipe repair services.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mainline Plumbing, AC & Electric Repair is better than 99% of pipe repair services.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mainline Plumbing, AC & Electric Repair is better than 84% of pipe repair services.A
84
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mainline Plumbing, AC & Electric Repair is better than 55% of pipe repair services.C
55
Reviews for your job
Customers hired Mainline Plumbing, AC & Electric Repair for 8 kinds of job.
Mainline Plumbing, AC & Electric Repair for shower installation
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$276–$1.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Shower installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 10
All 8 Google reviews tagged “Shower installation”
BigJoeyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
JT was amazing with the shower install. Everything was exactly as he said in the estimate. This is the third service I have used with mainline and I’m happy.
Shower installation
Jordan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Second great experience with technician Landon.
Toilet repairShower installationPlumbing fixture installation
Mike7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
Very professional. Angel was awesome. Tammy from there office. Excellent. I would highly recommend them.
Shower installation
GonzaloLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Great professional
Shower installationPlumbing pipe repairShower repair+ Responsiveness+ Punctuality+ Quality
Marc10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Great plumbers. You're in good hands with mainline!
Plumbing leak detectionShower installationToilet installation+ Responsiveness+ Punctuality+ Quality
Stanley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Mauricio from Mainline Plumbing is very professional and courteous
Shower installationPlumbing pipe repairShower repair+ Responsiveness+ Quality+ Professionalism
Maurice3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Rating only, no written review.
Shower installationWater heater installation+ Responsiveness+ Punctuality+ Quality
Jill3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Shower installationShower repairService not listed+ Responsiveness+ Punctuality+ Professionalism
Price
$755+57% vs typical pipe repair services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 42%Reasonable 42%Overpriced 9%Not sure 6%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 88 | $295–$931 |
| Toilet repair | 74 | $228–$554 |
| Drain cleaning | 68 | $248–$502 |
| Plumbing leak detection | 66 | $173–$503 |
| Plumbing leak repair | 64 | $246–$554 |
| Water heater installation | 62 | $1.4k–$2.8k |
| Faucet repair | 35 | $228–$721 |
| Faucet installation | 32 | $276–$888 |
