Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%71+38.7Reliability 24%43+10.4Value 14%99+14Replies to reviews 7%55+3.9Craft & service penalty88−1.2Momentum penalty84−1.6Experts Score= 64Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.64SCOREMainline Plumbing, AC & Electric Repair
Coconut Creek, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 4.8★ from 985 Google reviews
Report card
Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mainline Plumbing, AC & Electric Repair is better than 71% of pipe repair services.B
71
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mainline Plumbing, AC & Electric Repair is better than 43% of pipe repair services.C
43
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mainline Plumbing, AC & Electric Repair is better than 88% of pipe repair services.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mainline Plumbing, AC & Electric Repair is better than 99% of pipe repair services.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mainline Plumbing, AC & Electric Repair is better than 84% of pipe repair services.A
84
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mainline Plumbing, AC & Electric Repair is better than 55% of pipe repair services.C
55
Reviews for your job
Customers hired Mainline Plumbing, AC & Electric Repair for 8 kinds of job.
Mainline Plumbing, AC & Electric Repair for toilet installation
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$466–$1.4k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Toilet installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 10
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 12 Google reviews tagged “Toilet installation”
Pamela7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Excellent service, three big jobs done in one day!!!
Reasonable priceWater heater installationToilet installationFaucet installation
Larry8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Great service and team Joseph was a great leader for this project
Paid $2,000+Reasonable priceElectrical parts assemblyElectrical wiring installationPlumbing pipe repair
Mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Bryson was friendly, professional and efficient. He did a wonderful job.
Toilet installation+ Responsiveness+ Quality+ Professionalism
Erik6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Angel was very professional and did a great and efficient job installing a new toilet in my upstairs bathroom.
Toilet installation+ Responsiveness+ Quality+ Professionalism
NoreenaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Very polite quick and worked with me
Toilet installation+ Responsiveness+ Punctuality+ Quality
Marc10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Great plumbers. You're in good hands with mainline!
Plumbing leak detectionShower installationToilet installation+ Responsiveness+ Punctuality+ Quality
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Great job. Pleasure to work with
Faucet installationToilet installationWater heater installation+ Responsiveness+ Punctuality+ Quality
Nayda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★
This is my second appointment with Mainline and I have had very knowledgeable and courteous technicians. Mauricio Cortes did I good job explaining and getting it done! Ty
Faucet installationToilet installationFaucet repair+ Responsiveness+ Punctuality+ Quality
Gabriela1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Toilet installationPlumbing pipe repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
AnthonyLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Toilet installation+ Professionalism
RobertLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Toilet installation+ Professionalism
Lisa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Faucet installationToilet installation+ Responsiveness+ Punctuality+ Quality
Price
$755+57% vs typical pipe repair services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 42%Reasonable 42%Overpriced 9%Not sure 6%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 88 | $295–$931 |
| Toilet repair | 74 | $228–$554 |
| Drain cleaning | 68 | $248–$502 |
| Plumbing leak detection | 66 | $173–$503 |
| Plumbing leak repair | 64 | $246–$554 |
| Water heater installation | 62 | $1.4k–$2.8k |
| Faucet repair | 35 | $228–$721 |
| Faucet installation | 32 | $276–$888 |
