Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Major Minor Auto Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%61+4.3Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Major Minor Auto Service

New Orleans, LA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.9★ from 94 Google reviews

📞 Call (504) 339-2043Request a call back @majorminorauto ↗

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Major Minor Auto Service is better than 94% of auto repair shops.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Major Minor Auto Service is better than 93% of auto repair shops.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Major Minor Auto Service is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Major Minor Auto Service is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Major Minor Auto Service is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Major Minor Auto Service is better than 61% of auto repair shops.B
61

Reviews for your job

Customers hired Major Minor Auto Service for 8 kinds of job.

Major Minor Auto Service for electrical

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#29 / 69

All 6 Google reviews tagged “Electrical”

MyriamLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Amazing guys, wonderful service, great work. It took me a while to write this just to make sure my car still worked. It does lol. Thanks guys. If you have any car issues, bring it here.

Electrical
Linda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Just want to give a shout out to kevin and his team at major minor auto i took my toyota camry to them because it was having some electrical issues this turned out to be a complexed issue but kevin and his team worked hard on it and wasable to diagnose the issue and fix it and the price they charged was very…

Great priceElectrical
Sally1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I highly recommend taking your auto needs to Kevin @ Major Minor Auto (3024 Jean Lafitte Parkway) in Chalmette. Kevin is very cordial, knowledgeable, confident, articulate, and professional. I felt at ease dropping my car off with him for the first time. He is also fast and reasonable- I dropped my car off in the…

Electrical
Ariane3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I can’t sing praises for Major Minor Auto Repair and Kevin, the owner, loud enough! I was afraid that my 99 Subaru needed a new transmission, and I didn’t want to pay to have it towed to a mechanic if it was toast. Kevin offered to came by my house in Holy Cross to test drive my car to see if it was even worth…

Body & TrimBrake service & repairElectrical+ Punctuality+ Quality+ Professionalism
JLLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Kevin is a true professional and a fantastic mechanic. I am always worried about going to automotive places because I am not truly sure of the work being done and what cost I should expect. Kevin has always been truthful about the mechanical problems, what may be required to fix them, the cost, and the time. It is…

ElectricalAuto engine diagnosticOil change+ Punctuality+ Quality+ Professionalism
Sumner1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Electrical+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 83%Reasonable 17%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Oil change12—
Steering & suspension repair7—
Electrical6—
Brakes5—
Brake service & repair5—
Transmission5—
Auto engine diagnostic5—
Tires3—

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