Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Major Minor Auto Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%61+4.3Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Major Minor Auto Service

New Orleans, LA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.9★ from 94 Google reviews

📞 Call (504) 339-2043Request a call back @majorminorauto ↗

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Major Minor Auto Service is better than 94% of auto repair shops.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Major Minor Auto Service is better than 93% of auto repair shops.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Major Minor Auto Service is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Major Minor Auto Service is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Major Minor Auto Service is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Major Minor Auto Service is better than 61% of auto repair shops.B
61

Reviews for your job

Customers hired Major Minor Auto Service for 8 kinds of job.

Major Minor Auto Service for general repairs & maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—

All 2 Google reviews tagged “General repairs & maintenance”

TomLocal Guide · 65 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Excellent and professional service! Always great work for a fair price. Highly recommended!

General repairs & maintenanceOil change
Chris4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’m 68 years old and Kevin is the best and most honest mechanic I have ever had in my whole life! Kevin not only tells you what your vehicle needs, he’ll tell you if it doesn’t need it. There’s not a rating high enough for Major Minor Auto!

General repairs & maintenanceOil changeAuto side window replacement

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 83%Reasonable 17%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Oil change12—
Steering & suspension repair7—
Electrical6—
Brakes5—
Brake service & repair5—
Transmission5—
Auto engine diagnostic5—
Tires3—

Compare with

New Orleans Mechanical Pros logoNew Orleans Mechanical ProsExperts Score 99New Orleans · 5.00★Mike’s Auto Center logoMike’s Auto CenterExperts Score 94New Orleans · 4.95★Tim's Quality Car Care logoTim's Quality Car CareExperts Score 91New Orleans · 4.87★