iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%94+65.1Reliability 31%92+28.3Experts Score= 93Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#29 of 101 hair salonsiPosition by Experts Score among all companies we track in this category. · better than 72%
5.0★★★★★97 Google reviews · 24 photos
99%five-star reviews
4.88★last 12 monthsiAverage stars on reviews from the last 12 months only.
1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
2%reviews answered by the owner
$119typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Mane Collective + Co five stars based on ninety-seven reviews, with the owner responding to only two percent of them. Clients frequently describe the salon as welcoming and clean, noting that stylists listen to client goals, maintain hair health, and provide complimentary drinks. Services include color, cuts, and extensions, with many customers citing long-term loyalty to specific staff members. The primary criticism involves an appointment cancellation due to the removal of men's haircuts from the online booking options.
Google rating: 5.0 out of 5 from 97 reviews (99% five-star).
Reviews on this page: 97 Google reviews (88 with written comments, 13 with photos).
Owner responses: the business replied to 2% of reviews.
Most recent review: October 23, 2026.
Service: Hair Salon serving Reno, Nevada.
Data from Google, last updated October 25, 2026.
Score profile vs other hair salons
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Mane Collective + CoHair Salons median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mane Collective + Co: 94/100 on this factor. Category median: 88.A
94
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mane Collective + Co: 92/100 on this factor. Category median: 84.A
92
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 97.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mane Collective + Co: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 47.–
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Bar = this company · dark tick = category median.
Star ratings
97 Google reviews we collected
5.0of 5
5 stars9699%
4 stars00%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 88 written reviews
99%praise
Praise9399%
Complaints11%
Price
What customers reported paying
$119+103% vs typical hair salons
Middle half of what 45 customers paid ($68–$194) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude3234%
Quality & results2122%
Would recommend2021%
Honesty & trust89%
Communication55%
Speed & response44%
Price & value44%
What customers talk about
We read 88 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Cassidy is simply wonderful, she is professional, knowledgeableable and helped me attain my goal of longer beautiful locks quickly and within my budget.”
“Paige Billmaier does an excellent job blending my blonde and gray.”
“Highly recommend booking with Paige for your next hair appointment!”
“She takes care to keep hair’s integrity while making major transformations.”
“She really listened to my wants and gave me a really structured but fun style that I can switch from conservative to a little on the wild side.”
“As my hair grows fast (I take nutrafol supplements).”
“I didn’t have a regular hairstylist until I found her on Facebook while looking for an affordable option as a student.”
People customers mention
Laura11 reviews
Bella6 reviews
Emily6 reviews
Christopher4 reviews
Raquel3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Mane Collective + Co for 8 kinds of job. Pick one to see what they paid and said.
Teri2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Paige Billmaier does an excellent job blending my blonde and gray. She’s very detail-oriented and takes the time to give your hair the best! Highly recommended stylist!
Paid $200+HaircutHair highlightingHair coloring
Katie2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Bella is the best hair stylist I have ever had. And the entire salon is so welcoming. I love coming to get pampered!
Paid $160–180Hair glazingHaircutHair highlighting
Lucinda9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Bella has been doing my hair for years. She understands want I like and she is so kind. The Salon is well kept and very I inviting. The best place to feel pampered.
Paid $60–80HairstylingHair extensionsOmbre hair color
Alex6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Can’t believe how long it took me to do this review!! Went about a month back or so to Hailey with an incredibly uneven haircut from an inexperienced stylist and awful color and incredibly grown out roots and she fixed it up beautifully and made me feel confident enough to start wearing my hair down again! I’ve been…
Paid $120–140HairstylingHair coloring
ZynaLocal Guide · 9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
My experience with Blanca was fantastic! I didn’t have a regular hairstylist until I found her on Facebook while looking for an affordable option as a student. She wanted me to have a consultation first before dying my hair, which I appreciated. Blanca is incredible in every way—genuine, professional, discreet, and…
Paid $180–200BlowoutsHaircutHairstyling
Jaydynn4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
First time here and I had Raquel for my haircut. she truly was amazing. she listened to what i wanted and recommended what i needed for my hair. i was obsessed with my haircut and her vibes all around. she made me the yummiest drink during my service as well. i can’t wait to get my haircut by her again ❤️ 1000/10 recommend!!!
Paige Billmaier does an excellent job blending my blonde and gray. She’s very detail-oriented and takes the time to give your hair the best! Highly recommended stylist!
Paige, is wonderful. She takes care to keep hair’s integrity while making major transformations. Her years of stylist experience make her reliable and smart when working with hair. She turned my mousy blonde hair into a stunning lighter blonde with minimal damage and a good time. Highly recommend booking with Paige for your next hair appointment!
Linnea Grotheer2 reviewsiTotal number of Google reviews Linnea has written across all businesses on Google Maps, not just this one.
It’s hard to find someone who truly understands my hair and knows how to help me reach my hair goals without compromising its health. Paige did such an amazing job from a start to finish! She really takes the time to listen to what you want while making sure it’s what’s best for your hair. She’s thoughtful, detail-orientated, and you can tell how much care she puts into her work. I can’t recommend her enough and I’m excited to see all the amazing things she’ll do at Mane Collective!
Services: Haircut
Jonathan FrederickLocal Guide · 24 reviewsiTotal number of Google reviews Jonathan has written across all businesses on Google Maps, not just this one.
Had an appointment canceled because they stopped offering men's haircuts. Disappointing customer service and a waste of time.
Edit: Despite the owner's response, 'Men's Haircuts' was removed as a bookable online option after my reservation was canceled. The facts of my experience remain unchanged.
While I appreciate the reach out I have since found a great salon that gave me a great cut.
Response from the owner · a week ago
Hi Jonathan,
I'm sorry to hear about your experience and the frustration surrounding your appointment request.
I do want to clarify that Mane Collective + Co absolutely offers men's haircuts! While not every independent stylist specializes in every type of cut, we have several talented stylists who do.
After looking into your appointment request, I learned that it was declined shortly after being submitted, rather than immediately before your scheduled appointment. However, I also learned that no explanation was provided, and for that, I sincerely apologize. We should have communicated with you directly, and I completely understand how that could have been frustrating.
We would still love the opportunity to help you find the right stylist for your haircut. We reached out and left a voicemail, and we'd be happy to connect with you whenever it's convenient.
We truly value every guest who chooses to book with us, and I appreciate you bringing this to my attention. Your feedback helps us continue to improve our communication and the experience we provide.
Warmly,
Laura
Owner | Mane Collective + Co
Cristina Ferguson2 reviewsiTotal number of Google reviews Cristina has written across all businesses on Google Maps, not just this one.
Bella is amazing, fun and has done wonders for my hair. She makes every color I want a possibility. And my hair is healthy and exactly what I want. Also, the coolest drinks ever at the most welcoming and cozy salon!
Doodle2 reviewsiTotal number of Google reviews Doodle has written across all businesses on Google Maps, not just this one.
I’ve been coming to Laura for 10 years! Highly recommend her and her salon!
Sabrina Nuttall-VictorsLocal Guide · 23 reviewsiTotal number of Google reviews Sabrina has written across all businesses on Google Maps, not just this one.
Bella @ Mane Collective is the best! I haven't trusted many with my curly craziness throughout my life but I have found a hair soulmate in her. Thank you Bella!
Katie Stout2 reviewsiTotal number of Google reviews Katie has written across all businesses on Google Maps, not just this one.