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Mane Collective + Co

Hair salon · Reno, NV · reviewed since 2024

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%94+65.1Reliability 31%92+28.3Experts Score= 93Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#29 of 101 hair salonsPosition by Experts Score among all companies we track in this category. · better than 72%
5.0 ★★★★★ 97 Google reviews · 24 photos
99%five-star reviews
4.88★last 12 monthsAverage stars on reviews from the last 12 months only.
1%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
2%reviews answered by the owner
$119typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Mane Collective + Co at a glance

Google reviewers rate Mane Collective + Co five stars based on ninety-seven reviews, with the owner responding to only two percent of them. Clients frequently describe the salon as welcoming and clean, noting that stylists listen to client goals, maintain hair health, and provide complimentary drinks. Services include color, cuts, and extensions, with many customers citing long-term loyalty to specific staff members. The primary criticism involves an appointment cancellation due to the removal of men's haircuts from the online booking options.

  • Google rating: 5.0 out of 5 from 97 reviews (99% five-star).
  • Reviews on this page: 97 Google reviews (88 with written comments, 13 with photos).
  • Owner responses: the business replied to 2% of reviews.
  • Most recent review: October 23, 2026.
  • Service: Hair Salon serving Reno, Nevada.

Data from Google, last updated October 25, 2026.

Score profile vs other hair salons

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

Satisfaction94Reliability92Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 94 (median 88)Reliability: 92 (median 84)Momentum: 100 (median 100)
Mane Collective + CoHair Salons median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mane Collective + Co: 94/100 on this factor. Category median: 88.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mane Collective + Co: 92/100 on this factor. Category median: 84.A
92
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 97.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mane Collective + Co: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 47.–
–

Bar = this company · dark tick = category median.

Star ratings

97 Google reviews we collected

  • 5 stars9699%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star11%

Praise vs complaints

Phrases our text analysis found in 88 written reviews

  • Praise9399%
  • Complaints11%

Price

What customers reported paying

$119+103% vs typical hair salons

Middle half of what 45 customers paid ($68–$194) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude3234%
  • Quality & results2122%
  • Would recommend2021%
  • Honesty & trust89%
  • Communication55%
  • Speed & response44%
  • Price & value44%

What customers talk about

We read 88 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Cassidy is simply wonderful, she is professional, knowledgeableable and helped me attain my goal of longer beautiful locks quickly and within my budget.”
  • “Paige Billmaier does an excellent job blending my blonde and gray.”
  • “Highly recommend booking with Paige for your next hair appointment!”
  • “She takes care to keep hair’s integrity while making major transformations.”
  • “She really listened to my wants and gave me a really structured but fun style that I can switch from conservative to a little on the wild side.”
  • “As my hair grows fast (I take nutrafol supplements).”
  • “I didn’t have a regular hairstylist until I found her on Facebook while looking for an affordable option as a student.”

People customers mention

  • Laura 11 reviews
  • Bella 6 reviews
  • Emily 6 reviews
  • Christopher 4 reviews
  • Raquel 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Mane Collective + Co for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Teri2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Paige Billmaier does an excellent job blending my blonde and gray. She’s very detail-oriented and takes the time to give your hair the best! Highly recommended stylist!

Paid $200+HaircutHair highlightingHair coloring
Katie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Bella is the best hair stylist I have ever had. And the entire salon is so welcoming. I love coming to get pampered!

Paid $160–180Hair glazingHaircutHair highlighting
Lucinda9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Bella has been doing my hair for years. She understands want I like and she is so kind. The Salon is well kept and very I inviting. The best place to feel pampered.

Paid $60–80HairstylingHair extensionsOmbre hair color
Alex6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Can’t believe how long it took me to do this review!! Went about a month back or so to Hailey with an incredibly uneven haircut from an inexperienced stylist and awful color and incredibly grown out roots and she fixed it up beautifully and made me feel confident enough to start wearing my hair down again! I’ve been…

Paid $120–140HairstylingHair coloring
ZynaLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

My experience with Blanca was fantastic! I didn’t have a regular hairstylist until I found her on Facebook while looking for an affordable option as a student. She wanted me to have a consultation first before dying my hair, which I appreciated. Blanca is incredible in every way—genuine, professional, discreet, and…

Customer photo from Zyna's review
Paid $180–200BlowoutsHaircutHairstyling
Jaydynn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

First time here and I had Raquel for my haircut. she truly was amazing. she listened to what i wanted and recommended what i needed for my hair. i was obsessed with my haircut and her vibes all around. she made me the yummiest drink during my service as well. i can’t wait to get my haircut by her again ❤️ 1000/10 recommend!!!

Paid $60–80Haircut

Jobs customers hired them for

JobReviewsCategory typical
Hair coloring39$101–$214
Hairstyling37$27–$66
Haircut32$27–$53
Blowouts15$41–$109
Hair highlighting11$123–$214
Blowdry8—
Hair extensions7$214–$426
Hair glossing6—

Compare with

Photos

Customer reviews

5.0 ★★★★★ 97 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Teri Billmaier2 reviewsTotal number of Google reviews Teri has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Paige Billmaier does an excellent job blending my blonde and gray. She’s very detail-oriented and takes the time to give your hair the best! Highly recommended stylist!

  • Price: $200+
  • Services: Haircut, Hair highlighting, Hair coloring, Hair hydration treatments
  • Atmosphere: Relaxing, Energetic, Modern
  • Maintenance: Pristine
Ed Billmaier2 reviewsTotal number of Google reviews Ed has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Paige is an amazing stylist.the hair cut I got from her is awesome. She also did a great job on my wife’s color and cut!

  • Services: Haircut, Hairstyling, Hair highlighting, Hair coloring
  • Atmosphere: Relaxing, Energetic
  • Maintenance: Pristine
EM H2 reviewsTotal number of Google reviews EM has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Paige, is wonderful. She takes care to keep hair’s integrity while making major transformations. Her years of stylist experience make her reliable and smart when working with hair. She turned my mousy blonde hair into a stunning lighter blonde with minimal damage and a good time. Highly recommend booking with Paige for your next hair appointment!

Linnea Grotheer2 reviewsTotal number of Google reviews Linnea has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

It’s hard to find someone who truly understands my hair and knows how to help me reach my hair goals without compromising its health. Paige did such an amazing job from a start to finish! She really takes the time to listen to what you want while making sure it’s what’s best for your hair. She’s thoughtful, detail-orientated, and you can tell how much care she puts into her work. I can’t recommend her enough and I’m excited to see all the amazing things she’ll do at Mane Collective!

  • Services: Haircut
Jonathan FrederickLocal Guide · 24 reviewsTotal number of Google reviews Jonathan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Had an appointment canceled because they stopped offering men's haircuts. Disappointing customer service and a waste of time. Edit: Despite the owner's response, 'Men's Haircuts' was removed as a bookable online option after my reservation was canceled. The facts of my experience remain unchanged. While I appreciate the reach out I have since found a great salon that gave me a great cut.

Response from the owner · a week ago

Hi Jonathan, I'm sorry to hear about your experience and the frustration surrounding your appointment request. I do want to clarify that Mane Collective + Co absolutely offers men's haircuts! While not every independent stylist specializes in every type of cut, we have several talented stylists who do. After looking into your appointment request, I learned that it was declined shortly after being submitted, rather than immediately before your scheduled appointment. However, I also learned that no explanation was provided, and for that, I sincerely apologize. We should have communicated with you directly, and I completely understand how that could have been frustrating. We would still love the opportunity to help you find the right stylist for your haircut. We reached out and left a voicemail, and we'd be happy to connect with you whenever it's convenient. We truly value every guest who chooses to book with us, and I appreciate you bringing this to my attention. Your feedback helps us continue to improve our communication and the experience we provide. Warmly, Laura Owner | Mane Collective + Co

Cristina Ferguson2 reviewsTotal number of Google reviews Cristina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Bella is amazing, fun and has done wonders for my hair. She makes every color I want a possibility. And my hair is healthy and exactly what I want. Also, the coolest drinks ever at the most welcoming and cozy salon!

Doodle2 reviewsTotal number of Google reviews Doodle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Cassidy moose is an AMAZING hairstylist! Definitely recommend!

  • Price: $200+
  • Services: Hair glazing, Haircut, Hair highlighting
  • Atmosphere: Relaxing, Cozy
  • Maintenance: Pristine
Erin S10 reviewsTotal number of Google reviews Erin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’ve been coming to Laura for 10 years! Highly recommend her and her salon!

Sabrina Nuttall-VictorsLocal Guide · 23 reviewsTotal number of Google reviews Sabrina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Bella @ Mane Collective is the best! I haven't trusted many with my curly craziness throughout my life but I have found a hair soulmate in her. Thank you Bella!

Katie Stout2 reviewsTotal number of Google reviews Katie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Bella is the best hair stylist I have ever had. And the entire salon is so welcoming. I love coming to get pampered!

  • Price: $160–180
  • Services: Hair glazing, Haircut, Hair highlighting

Mane Collective + Co on Google Maps →

Business details