Marketing agency · Phoenix, AZ · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#55 of 216 video production companiesiPosition by Experts Score among all companies we track in this category. · better than 75%
5.0★★★★★97 Google reviews · 23 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google users rate Manley Creative five stars based on ninety-seven reviews, noting the owner responds to only three percent of them. Clients highlight video production, digital marketing, and corporate communications, praising clear communication, organized pre-production, and timely delivery. Recurring themes include the team's professionalism, responsiveness to last-minute changes, and ability to meet tight deadlines. No common criticisms appear in the provided excerpts, as all listed reviews are positive.
Google rating: 5.0 out of 5 from 97 reviews (99% five-star).
Reviews on this page: 97 Google reviews (89 with written comments, 4 with photos).
Owner responses: the business replied to 3% of reviews.
Most recent review: August 31, 2026.
Service: Video Production Company serving Phoenix, Arizona.
Data from Google, last updated November 3, 2026.
Score profile vs other video production companies
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Manley CreativeVideo Production Companies median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Manley Creative: 99/100 on this factor. Category median: 99.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Manley Creative: 98/100 on this factor. Category median: 97.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Manley Creative: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Manley Creative: 100/100 on this factor. Category median: 95.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Manley Creative: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 81.–
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Bar = this company · dark tick = category median.
Star ratings
97 Google reviews we collected
5.0of 5
5 stars9699%
4 stars11%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 89 written reviews
98%praise
Praise12598%
Complaints32%
Topic share
How often each topic comes up in the written reviews
6topics
Staff & attitude4938%
Would recommend2923%
Quality & results1713%
Speed & response1310%
Honesty & trust119%
Communication97%
What customers talk about
We read 89 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Super clear comms from the word go and highly organized pre-pro and professionally executed shoot days.”
“Highly recommend Manley and looking forward to the next colab!”
“We can't recommend Manley films enough!”
“Did an amazing job on our video project and worked about and beyond on some last minute add-ons and edits.”
“They hire the right people, are professional, responsive, creative, and a pleasure to work with.”
“Manley Creative has been a trusted partner for many years producing iconic brand moments through corporate communications, customer stories, project l…”
“…rtner for many years producing iconic brand moments through corporate communications, customer stories, project launch support and employee engagement…”
People customers mention
Films41 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
JJamie2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
We've worked with Jason and the team at Manley now on numerous shoots in Brazil and couldn't be happier. Super clear comms from the word go and highly organized pre-pro and professionally executed shoot days. Our crew felt super looked after we were sure they were in good hands. Highly recommend Manley and looking forward to the next colab!
SSteve4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Great agency and team to work with. Did an amazing job on our video project and worked about and beyond on some last minute add-ons and edits.
KKatie7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
My only regret is that I didn’t hire the Manley Creative team sooner. The entire team took the time to understand my goals, worked diligently to comprehend the nuances of my business, and brought it to completion swiftly. Paige and Mike far exceeded my expectations and I highly recommend the team!
RRon6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Manley Creative has been a trusted partner for many years producing iconic brand moments through corporate communications, customer stories, project launch support and employee engagement. Digital, Video, Social delivered by thoughtful creatives that just don't produce, they learn and own the business. True partners.
JJessica4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Manley Creative are professionals all the way! So collaborative and attentive from pre-production to post, I trusted them 100% and they more than delivered. I worked with Manley numerous times and honestly wouldn't use anyone else. Not only are they professionals, but they're just good people and I think most of us…
JJay8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
The entire team at Manley Creative is fully engaged in the project. They take a true interest in the business that they are helping promote as well as the people in our organization. Manley brings a completely different perspective and direction than other marketing companies.
We've worked with Jason and the team at Manley now on numerous shoots in Brazil and couldn't be happier. Super clear comms from the word go and highly organized pre-pro and professionally executed shoot days. Our crew felt super looked after we were sure they were in good hands. Highly recommend Manley and looking forward to the next colab!
S
Steve Oliver4 reviewsiTotal number of Google reviews Steve has written across all businesses on Google Maps, not just this one.
My only regret is that I didn’t hire the Manley Creative team sooner. The entire team took the time to understand my goals, worked diligently to comprehend the nuances of my business, and brought it to completion swiftly. Paige and Mike far exceeded my expectations and I highly recommend the team!
R
Ron McMurtrie6 reviewsiTotal number of Google reviews Ron has written across all businesses on Google Maps, not just this one.
Manley Creative has been a trusted partner for many years producing iconic brand moments through corporate communications, customer stories, project launch support and employee engagement. Digital, Video, Social delivered by thoughtful creatives that just don't produce, they learn and own the business. True partners.
J
Jessica Nirk4 reviewsiTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
Manley Creative are professionals all the way! So collaborative and attentive from pre-production to post, I trusted them 100% and they more than delivered. I worked with Manley numerous times and honestly wouldn't use anyone else. Not only are they professionals, but they're just good people and I think most of us want to do business and work with good people. I'd highly recommend Manley Creative!
J
Jay McCloy8 reviewsiTotal number of Google reviews Jay has written across all businesses on Google Maps, not just this one.
The entire team at Manley Creative is fully engaged in the project. They take a true interest in the business that they are helping promote as well as the people in our organization. Manley brings a completely different perspective and direction than other marketing companies.
T
Terra Sedillo3 reviewsiTotal number of Google reviews Terra has written across all businesses on Google Maps, not just this one.
Working with Manley Creative has been an incredible experience. Their team supported us through every stage of our geofencing campaign, providing data-driven strategy, creative insight, and flawless execution. They truly understand digital marketing, location-based advertising, and how to turn audience targeting into measurable results.
What stands out most is their professionalism, communication, and ability to blend creativity with analytics. If you’re looking for a marketing agency that knows how to elevate your brand with precision marketing, campaign optimization, and geofencing technology, I highly recommend Manley Creative.
Response from the owner · a year ago
Thank you, Terra. We feel the same about you!
J
Jenna Fortunati1 reviewiTotal number of Google reviews Jenna has written across all businesses on Google Maps, not just this one.
I absolutely love working with the Manley team! They are phenomenal at turning our vision into highly-professional, impactful videos. They are brand voice/narrative experts in addition to being the best video production company I have ever worked with. I highly recommend them to anyone who is looking to produce multimedia materials that are high-impact, polished, creative and plain fun!
Response from the owner · a year ago
Thank you, Jenna. We are honored to be working with you and your team.
K
Kasey HottLocal Guide · 20 reviewsiTotal number of Google reviews Kasey has written across all businesses on Google Maps, not just this one.
I've worked with Manley for the last 5 years on numerous projects and believe they are the best creative group in town. From smaller projects to large campaigns, from concept design to post, they do it all and do it well, often meeting deadlines that are less than ideal. They hire the right people, are professional, responsive, creative, and a pleasure to work with.
