Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Mary's Grooming Boutique logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%66+16Value 14%100+14.1Replies to reviews 7%31+2.2Craft & service penalty99−0.1Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

Mary's Grooming Boutique

Harrisburg, PA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #73Position by Experts Score among all companies we track in this category. of 100 pet grooming · 4.7★ from 208 Google reviews

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Report card

Percentile vs other pet grooming (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mary's Grooming Boutique is better than 75% of pet grooming.B
75
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mary's Grooming Boutique is better than 66% of pet grooming.B
66
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mary's Grooming Boutique is better than 99% of pet grooming.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mary's Grooming Boutique is better than 100% of pet grooming.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mary's Grooming Boutique is better than 100% of pet grooming.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mary's Grooming Boutique is better than 31% of pet grooming.D
31

Reviews for your job

Customers hired Mary's Grooming Boutique for 8 kinds of job.

Mary's Grooming Boutique for dog bathing and blow dry

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 69/100.How Job match is calculatedBuilt only from reviews Google tagged “Dog bathing and blow dry”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#39 / 52
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 5 Google reviews tagged “Dog bathing and blow dry”

CrystalLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

First visit to Mary’s Grooming and it will certainly not be our last. Not only are their prices reasonable, but they delivered a high level of care and the services that they provided were quality. My boy, Teddy Graham Crackers, was greeted by warm, friendly staff when we went in for his appointment. He came on out…

Reasonable priceDog ear cleaningDog groomingDog bathing and blow dry
Taylor2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I’ve brought my dog here twice now and I couldn’t be more happy with the results. They do such a great job with him and even explain what’s more difficult for him during his grooming so I’m aware. Scheduling an appointment is always so easy and they’re super accommodating. I do think the price point they charge is…

Customer photo from Taylor's review
Great priceDog groomingDog bathing and blow dryDog grooming and styling
WendyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

My Shorkie, Sophie, has been going to Mary's, for years now. I've tried a handful of so called groomers, that did a horrible job, and couldn't care less about animals. Her love of animals and expertise will forever have me as a client, plus they're fantastic humans, which sometimes are hard to come by. Just look at…

Great priceDog ear cleaningDog anal gland expressionDog bathing and blow dry
Lorelei3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I would honestly recommend this place simply because they got my dog in on my time frame and he was done within an hour or two. I will say they work fast and i appreciated that so much! They also understood what I meant when I said my requests for my dogs haircut. This is the first place that after cutting him…

Great priceDog ear cleaningDog anal gland expressionDog grooming
JustineLocal Guide · 386 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Great priceDog ear cleaningDog groomingDog bathing and blow dry

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 47%Reasonable 53%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Dog nail trimming11—
Dog grooming6—
Dog bathing and blow dry5—
Dog full service grooming5—
Dog ear cleaning4—
Dog grooming and styling3—
Cat nail trimming3—
Dog anal gland expression2—

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