Massage therapist · Red Bluff, CA · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%72+39.3Reliability 24%69+16.7Value 14%94+13.3Replies to reviews 7%36+2.5Craft & service penalty67−3.3Momentum penalty91−0.9Experts Score= 68Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.68SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#156 of 161 physical therapistsiPosition by Experts Score among all companies we track in this category. · better than 3%
4.6★★★★★53 Google reviews · 3 photos
89%five-star reviews
4.56★last 12 monthsiAverage stars on reviews from the last 12 months only.
4.8%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate this Red Bluff massage therapist 4.6 out of 5 based on 53 reviews, with the owner responding to 32 percent of them. Clients frequently praise the punctual service, strong techniques, and reasonable pricing for deep tissue, hot stone, and traditional Chinese therapeutic massages. They often note the facility is clean and the staff is professional. One low-star review criticized poor bathroom hygiene, unresponsive pressure adjustments, and a perceived tip demand before leaving the room.
Google rating: 4.6 out of 5 from 53 reviews (89% five-star).
Reviews on this page: 53 Google reviews (31 with written comments).
Owner responses: the business replied to 32% of reviews.
Most recent review: September 13, 2026.
Service: Physical Therapist serving Red Bluff, California.
Data from Google, last updated October 26, 2026.
Score profile vs other physical therapists
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Massage-Red BluffPhysical Therapists median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Massage-Red Bluff: 72/100 on this factor. Category median: 96.B
72
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Massage-Red Bluff: 69/100 on this factor. Category median: 96.B
69
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Massage-Red Bluff: 67/100 on this factor. Category median: 100.B
67
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Massage-Red Bluff: 94/100 on this factor. Category median: 97.A
94
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Massage-Red Bluff: 91/100 on this factor. Category median: 100.A
91
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Massage-Red Bluff: 36/100 on this factor. Category median: 74.D
36
Bar = this company · dark tick = category median.
Star ratings
53 Google reviews we collected
4.6of 5
5 stars4789%
4 stars12%
3 stars12%
2 stars00%
1 star48%
Praise vs complaints
Phrases our text analysis found in 31 written reviews
97%praise
Praise2897%
Complaints13%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price360%
Reasonable240%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
6topics
Staff & attitude1241%
Would recommend724%
Quality & results414%
Price & value310%
Speed & response27%
Communication13%
What customers talk about
We read 31 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“…there a little Asian woman Maybe 100lbs greeted me at the door with kindness and warmth.…”
“I highly recommend this business to anyone seeking a professional approach to the relief of aches and pains.”
“"I had an amazing experience here from start to finish!”
“The price for a 60 minute massage was very reasonable.”
“She was very accommodating, got me in right away and her massage was excellent, go rid of the knots from driving.”
“My therapist, Tina was professional, kind, and really listened to where I was holding tension in my back and shoulders.”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Brandon5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Hello my name is Brandon. I’m a truck driver. I’m in my mid 40s and my body was hurting. I found this Little massage parlour on Google so I decided to go when I got there a little Asian woman Maybe 100lbs greeted me at the door with kindness and warmth. I got the hour massage for $70 and a little woman is super…
Reasonable price
Stella33dm2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Absolutely amazing massage! Super professional and relaxing. Will definitely come back. 👍
Akhil1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
"I had an amazing experience here from start to finish! The entire facility is impeccably clean, calm, and smells wonderful. My therapist, Tina was professional, kind, and really listened to where I was holding tension in my back and shoulders. The pressure was just right, and I left feeling completely refreshed and…
加里1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I have had many professional massages at this establishment. The therapist is excellent in the techniques of traditional Chinese therapeutic massage, including acupressure, kneeding, stretching, and hot stones. She is extremely polite, and can adjust the intensity to meet the needs of the customer. She has…
Great price
Carrie3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★
The worst massage ever! The bathroom was filthy and the toilet barely flushed. There were no hand towels to dry my hands but wash clothes that looked dirty. I told the masseuse she was hurting me and she did not change the pressure. She told me I could tip her after the massage and she wouldn’t unlock the door until I tipped her. Do NOT go there!!!!
CristalLocal Guide · 21 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
My body has never felt so relaxed, she used just enough pressure to insure I was comfortable. Will definitely be coming again!
Hello my name is Brandon. I’m a truck driver. I’m in my mid 40s and my body was hurting. I found this Little massage parlour on Google so I decided to go when I got there a little Asian woman Maybe 100lbs greeted me at the door with kindness and warmth. I got the hour massage for $70 and a little woman is super strong. She made my body feel great. I felt very satisfied and relaxed when I left. I’ve never had a massage like this in my life. I highly recommend I will be going back again
"I had an amazing experience here from start to finish! The entire facility is impeccably clean, calm, and smells wonderful. My therapist, Tina was professional, kind, and really listened to where I was holding tension in my back and shoulders. The pressure was just right, and I left feeling completely refreshed and relaxed. I cannot wait to book my next session!"
Response from the owner · 2 months ago
Thank you for your feedback l will work even harder to the recognition of every guest
加里 Jiālǐ1 reviewiTotal number of Google reviews 加里 has written across all businesses on Google Maps, not just this one.
I have had many professional massages at this establishment. The therapist is excellent in the techniques of traditional Chinese therapeutic massage, including acupressure, kneeding, stretching, and hot stones. She is extremely polite, and can adjust the intensity to meet the needs of the customer. She has successfully relieved my pain in sore muscles, an inflamed hip joint, chronic shoulder and neck tension, as well as provided an excellent therapeutic foot massage. I highly recommend this business to anyone seeking a professional approach to the relief of aches and pains. The pricing is very competitive, and tips are well earned and very much appreciated.
Price assessment: Great price
Response from the owner · 3 months ago
Thank you for your feedback.it motivates me to continue doing great job l will work even harder to earn the recognition of every guest
Carrie Crowell3 reviewsiTotal number of Google reviews Carrie has written across all businesses on Google Maps, not just this one.
The worst massage ever! The bathroom was filthy and the toilet barely flushed. There were no hand towels to dry my hands but wash clothes that looked dirty. I told the masseuse she was hurting me and she did not change the pressure. She told me I could tip her after the massage and she wouldn’t unlock the door until I tipped her. Do NOT go there!!!!
I clearly mentioned the need for a " Deep Tissue " massage and my request was fulfilled! I came out feeling relaxed and muscles felt loose. The price for a 60 minute massage was very reasonable.
