How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%89+21.6Value 14%84+11.9Replies to reviews 7%100+7.1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREMaster of Appliances Repair
Quincy, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 60 appliance repair · 4.9★ from 294 Google reviews
Report card
Percentile vs other appliance repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.
Reviews for your job
Customers hired Master of Appliances Repair for 8 kinds of job.
Master of Appliances Repair for refrigerator/freezer repair
Clear ✕All 16 Google reviews tagged “Refrigerator/freezer repair”
Carlos is the best. He resolved my ice maker and water flow issue expertly on my Kitchen Aid appliance. He’s not only an excellent technician but an equally nice person. He’s both respectful and pleasant to chat with. I give Carlos my highest recommendation!
Carlos did a great job repairing our refrigerator! He was extremely professional and nice. I would recommend him to anyone!
The act of blowing hot air into my freezer should not be that expensive ($235.). I was very surprised I was charged that much money to defrost my freezer.
Excellent service! Super Quick to respond. Great prices. Highly recommend.
He was honest about the fact that he could fix it and charge us more, but it would likely be temporary and we were better off replacing the fridge since it was at the end of its expected life span. We were able to take advantage of Memorial Day sales and saved ourselves a good deal of money in the long run. Honest…
Carlos was able to come out quickly to deal with a refrigerator/freezer issue. He was so detail oriented and helpful explaining the issues and options for potential fixes. Highly recommend.
Carlos and Bruno were great at communication, diagnosis and repair. Explained everything and did great work. Would highly recommend.
On time, expert service, reasonable price, well done Masters of Appliances.
Bruno was excellent and figured out a tricky problem…
I had them come in March because of a loud noise. They charged me $533 and supposedly replaced the fan motor, defrost sensor, temp sensor, and coolent on the right side. The noise came back in less than 30 days. Tech came back removed ice build up and left. Noise came back. After several calls, texts with no…
I had an issue with my fridge. I saw the number of positive reviews for Master of Appliances who service downtown Boston and reached out. So nice to hear a friendly voice upon my 1st phone call to the company. A service tech showed up the same day and fixed my issue. Great communication along the way and a 2-hour…
Showed up on time and was friendly interaction. That said, paid $125 up front and we did not address the problem or repair the original issue. They may be following up and hopefully coming back at some point but they have yet to do so. $125 for not much of a resolution unfortunately.
Master of Appliance Repair Carlos Bernardeli Most of all, Carlos is incredibly Honest. His price is reasonable. His work is fast and terrific. I cannot recommend him highly enough. He was on time and fits you in immediately if it is urgent. You can never go wrong hiring this wonderful Master of Appliances Repair. Marge K
This service is excellent and professional. The repair price is reasonable.
They are so organized and professional. Very punctual and my refrigerator is working like new! He was honest and gave me a much better prices. Highly recommended!
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Washing machine repair | 25 | $126–$371 |
| Dryer repair | 20 | $183–$365 |
| Dishwasher repair | 18 | $114–$390 |
| Refrigerator/freezer repair | 16 | $132–$440 |
| Stove, cooktop & oven repair | 11 | $126–$427 |
| Oven repair | 9 | $139–$427 |
| Washer/dryer repair | 4 | $126–$335 |
| Stove & cooktop repair | 4 | $126–$429 |
