Analyzing 6,597,6366.6M ReviewsFor 18,31418.3K Experts
Customers frequently praise the company for punctual arrivals, friendly staff, and thorough cleaning of windows, gutters, and solar panels. Many note fair pricing and efficient communication, including prompt responses to quote requests and appointment reminders. However, some lower-rated reviews highlight issues with incomplete work, such as missed sections or uncleaned tracks, and criticize the cleanup process for leaving debris or failing to restore property items properly.
Data from Google, last updated October 29, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
1,348 Google reviews we collected
Phrases our text analysis found in 1,109 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 1,109 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Larrell and Elijah did an outstanding job cleaning all our windows.”
“…referred that he avoid walking on my roof at all because it would be damaged.…”
“They were friendly and shared before and after photos.”
“Two guys arrived and were able to quickly unclog the gutter two stories up.”
“Will definitely use them again and highly recommend.”
“I cannot recommend this company.”
“The cost was reasonable for the quality of the work produced.”
“Do not use this company unless you want to be ripped off!”
“Danielle and the Support staff are good communicators and their text/email reminders make sure the service is delivered as promised.”
“a great job with our windows and this time we were especially pleased with the pressure washing on the hard to reach high spaces.”
“It was honestly a relief to see that he cleaned out what had to be more than 20 years of gutter gunk.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Master's Window & Gutter Cleaning for 6 kinds of job. Pick one to see what they paid and said.
Super efficient and friendly. Best business in the Sacramento area if trying to find competitive offers and prompt service for your home needs !
Two guys arrived and were able to quickly unclog the gutter two stories up. It worked great during the recent rains.
The Masters guys came on time and did a great job. They were friendly and shared before and after photos. Fair pricing
Larrell and Elijah did an outstanding job cleaning all our windows. They are very polite, hardworking, professional, thorough and friendly. They were both extremely conscientious on doing the best job possible! Thank you!
Masters Window & Gutter Cleaning is great! Their staff are super knowledgeable and some of the friendliest people you’ll ever meet. I used them for a gutter cleaning and they hit it out of the park. Will definitely use them again and highly recommend.
Always professional and courteous. Cleaned my gutters and tidied up after - a solid professional job. Thank you.
| Job | Reviews | Category typical |
|---|---|---|
| Interior & exterior window cleaning | 302 | — |
| Gutter cleaning | 223 | — |
| Window washing | 81 | — |
| Power/pressure washing | 65 | $161–$520 |
| Rooftop/skylight cleaning | 45 | — |
| Glass & mirror cleaning | 17 | — |
4.9 ★★★★★ 1,348 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Super efficient and friendly. Best business in the Sacramento area if trying to find competitive offers and prompt service for your home needs !
Two guys arrived and were able to quickly unclog the gutter two stories up. It worked great during the recent rains.
Peter, thank you so much for the great review! I'm glad our technicians were able to quickly clear the blockage in your gutter, especially with it being two stories up. Even better, I'm happy to hear everything worked properly during the recent rains! That's exactly the result we want for our customers, and it's great to know your gutters are doing their job. Thank you for trusting Master’s with your home, Peter. We truly appreciate your business and look forward to helping you again!
The Masters guys came on time and did a great job. They were friendly and shared before and after photos. Fair pricing
Stacey, thank you so much for the great review! I'm glad our team arrived on time, treated you well, and did a great job. I especially appreciate you mentioning the before-and-after photos. We believe our customers deserve to see the work we've completed, and I'm happy the team took the time to share those with you. Thank you for recognizing our team's friendliness, quality of work, and fair pricing. We truly appreciate your business and look forward to helping you again!
Larrell and Elijah did an outstanding job cleaning all our windows. They are very polite, hardworking, professional, thorough and friendly. They were both extremely conscientious on doing the best job possible! Thank you!
Ruby, thank you so much for your wonderful review! I'm thrilled to hear that Larrell and Elijah did such an outstanding job cleaning your windows. I especially appreciate you recognizing how conscientious and thorough they were. Taking pride in our work and treating every customer's home with care is something I emphasize with our entire team, so hearing that they demonstrated those qualities means a great deal to me. I'll be sure to share your kind words with both Larrell and Elijah. Thank you for choosing Master’s, Ruby! We truly appreciate your business and look forward to taking care of you again!
Masters Window & Gutter Cleaning is great! Their staff are super knowledgeable and some of the friendliest people you’ll ever meet. I used them for a gutter cleaning and they hit it out of the park. Will definitely use them again and highly recommend.
Thank you so much for the fantastic review! I love hearing that our team not only did a great job cleaning your gutters but also made such a positive impression with their knowledge and friendliness. We work hard to build a team that genuinely cares about the people we serve, so your comments mean a great deal to me. Thank you for trusting Master’s with your home and for recommending us to others! We truly appreciate your support and look forward to taking care of you again!
Always professional and courteous. Cleaned my gutters and tidied up after - a solid professional job. Thank you.
Keith, thank you so much for the great review! I'm glad our team provided the professional and courteous service you deserve. We believe that cleaning up after ourselves is just as important as doing the job right, so I especially appreciate you recognizing that attention to detail. Thank you for trusting Master’s with your gutter cleaning, Keith. We truly appreciate your business and look forward to helping you again!
Larrell did an excellent job on my windows and screens. I have used his company many times and love the results!
Stacey, thank you so much for the wonderful review and for continuing to trust Master’s with your window cleaning! It means a great deal to us when customers invite us back time and time again. I'm especially glad to hear that Larrell did such an excellent job on your windows and screens. I'll be sure to share your kind words with him! Thank you again for your continued support, Stacey. We truly appreciate your loyalty and look forward to taking care of you again!
This is an edit of our review from 6 months ago. We had Master’s out again for exterior window cleaning and solar panel cleaning. Larrell was our Service Technician. He did a thorough job all around with cleaning the windows, the screens, the tracks and the sills. The solar panels were spotless. Larrell was here early and worked nonstop for about four hours. He was friendly and accommodating. I continue to use Master’s because of the quality of the work result and their professionalism. They use modern equipment. Danielle and the Support staff are good communicators and their text/email reminders make sure the service is delivered as promised. I continue to recommend them for the many services they offer. Date of this service was Nov. 15, 2025 The Master’s team did a great job for us last Tuesday. They did power washing of a section of trellis and part of our patio that gets sticky and dirty from the falling leaves of a Crepe Myrtle tree. They also bleached and removed moss from our roof. I have a schedule of other services for the rest of the year as we’re now too old to be climbing ladders. They’ve done our windows in the past and that’s why we’re giving them more of our business. Give them a try. We think you’ll find their great service is of value for maintaining your home or business. Update-We had Master’s perform their Gold Star window cleaning service and solar panel cleaning two days ago. Malachi did an excellent job on both. He was professional and worked diligently. I wasn’t sure the windows were that dirty but there was a very noticeable difference, the windows sparkled without any streaking. He cleaned the inside also making sure the channels were free of dirt. The cost was reasonable for the quality of the work produced. We especially appreciate the service as we are no longer able to climb ladders safely. We’re glad we have found this local small business that provides quality services. We recommend them highly. April 29,2026: We had Geo perform both exterior and interior window cleaning. He didn’t an excellent job. He arrived on time, clarified the service we had ordered and asked if we had any questions before he began. He worked efficiently, cleaning the windows, the screens, the tracks and the sills. Our windows sparkled. We felt the price we paid was fair. We’ve been using Master’s for various home maintenance cleaning jobs for several years now. Bill and his team are a pleasure to work with. We would highly recommend them if you’re looking for a quality result and good value.
Thank you for the review Michael. We are happy that our service met your expectations and look forward to working with you again soon.
I am very pleased with Masters Window and Gutter Cleaning. I called for an estimate on Tuesday ,scheduled an appointment for Friday,but they were able to come sooner.I was especially pleased they physically came view the job site. Most places I called looked on Google Maps . Luke was punctual,professional,and friendly. Very happy with our clean gutters!
Thanks Tracy!! I am happy we were able to get your service completed the way you expected!
Professional, expedient, good value! I had a great experience with this team who cleaned gutters (with leaf guards) and windows for my 2 story home. TY Master's!
Staci, thank you so much for the wonderful review! I'm glad our team provided such a positive experience while cleaning your windows and gutters. We know that working around gutter guards on a two-story home takes some extra care, and I'm happy to hear everything went smoothly. I also appreciate you recognizing our team's professionalism, efficiency, and value. Those are all things we work hard to deliver on every job. Thank you for choosing Master’s, Staci! We truly appreciate your business and look forward to helping you again in the future!
Analyzing 6,597,6366.6M ReviewsFor 18,31418.3K Experts
