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Mayday Pest Control

Pest control service · Atlanta, GA · reviewed since 2023

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%77+5.4Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#262 of 373 pest control servicesPosition by Experts Score among all companies we track in this category. · better than 30%
4.9 ★★★★★ 428 Google reviews · 22 photos
95%five-star reviews
4.93★last 12 monthsAverage stars on reviews from the last 12 months only.
2.2%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
40%reviews answered by the owner
$115typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Mayday Pest Control at a glance

Google reviewers rate Mayday Pest Control 4.9 out of 5 based on 428 reviews, with the owner responding to 40% of them. Customers frequently praise the technicians for punctuality, professionalism, and thorough execution of services like rodent exclusion and quarterly pest control. However, several low-star reviews criticize the office staff for poor communication, including missed calls, unreturned inquiries, and unresolved billing or service disputes.

  • Google rating: 4.9 out of 5 from 428 reviews (95% five-star).
  • Reviews on this page: 428 Google reviews (344 with written comments, 7 with photos).
  • Owner responses: the business replied to 40% of reviews.
  • Most recent review: November 10, 2026.
  • Service: Pest Control Service serving Atlanta, Georgia.

Data from Google, last updated November 10, 2026.

Score profile vs other pest control services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

Satisfaction89Reliability84Craft & service100Value100Momentum100Replies to reviews77Satisfaction: 89 (median 94)Reliability: 84 (median 93)Craft & service: 100 (median 96)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 77 (median 96)
Mayday Pest ControlPest Control Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mayday Pest Control: 89/100 on this factor. Category median: 94.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mayday Pest Control: 84/100 on this factor. Category median: 93.A
84
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mayday Pest Control: 100/100 on this factor. Category median: 96.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mayday Pest Control: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mayday Pest Control: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mayday Pest Control: 77/100 on this factor. Category median: 96.B
77

Bar = this company · dark tick = category median.

Star ratings

428 Google reviews we collected

  • 5 stars40895%
  • 4 stars72%
  • 3 stars20%
  • 2 stars10%
  • 1 star102%

Praise vs complaints

Phrases our text analysis found in 344 written reviews

  • Praise61998%
  • Complaints132%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price4627%
  • Reasonable11367%
  • Overpriced11%
  • Not sure85%
$115+6% vs typical pest control services

Middle half of what 105 customers paid ($68–$323) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude17628%
  • Quality & results14423%
  • Speed & response10216%
  • Would recommend8614%
  • Communication6610%
  • Price & value335%
  • Honesty & trust254%

What customers talk about

We read 344 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “He was very personable and knew everything about bats!”
    “My daughter over heard them talking to the owner about the in infestation not very professional.”
  • “Got the job done well and addressed related issues as well.”
    “Ok … it’s the worst customer service I’ve ever had.”
  • “I recently had a rodent problem at an investment house I own, so I called MayDay, and they solved the problem quickly and efficiently!”
    “Made an appointment a week ahead of time with Travis and he NEVER showed up or called.”
  • “MayDay came highly recommended to me some years ago, and as a real estate professional, I have recommended MayDay to my clients, who have always been pleased.”
  • “They pay attention to detail, they are on time for appointment and they take the time to explain their process if you have questions!”
  • “Mayday handled the situation correctly, thoroughly, and with a great deal of knowledge and care.”
    “Because they’ll charge you a monthly fee for a service they aren’t performing and then get mad when they get caught.”
  • “He's trustworthy as he'd entered our house many times while we were absent to service it.”

People customers mention

  • Tim 20 reviews
  • Vaughn 17 reviews
  • Michael 7 reviews
  • Andy 7 reviews
  • Davis 5 reviews
  • Melson 5 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Mayday Pest Control for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

DonLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Tim came out to perform a whole house exclusion due to an issue we were having with bats. He was very personable and knew everything about bats! He sealed up all entries around the house from the roof to ground level. We feel much better knowing the work he did will ensure no more bats. And for that matter, no…

Paid $200+Reasonable priceRodent extermination
KevinLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Malique Echols was professional and thorough. He identied and treated a yellow jacket nest I was unaware of. Mayday has always given us excellent service. With two attics and a crawlspace, they keep our home free of uninvited guests.

Paid $80–100Reasonable priceHornet & wasp exterminationRodent exterminationTermite inspection
Joe10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Tim methodically investigated likely entry points for pests in basement and reinforced or re-installed pritection as needed . A-OK

Paid $1–20Great priceHome inspection
JackieLocal Guide · 62 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

MayDay came highly recommended to me some years ago, and as a real estate professional, I have recommended MayDay to my clients, who have always been pleased. I recently had a rodent problem at an investment house I own, so I called MayDay, and they solved the problem quickly and efficiently! I definitely give them a five-star review for excellence.

Paid $200+Reasonable priceRodent extermination
MegLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

We have had great success with Mayday over the past 3 years! They pay attention to detail, they are on time for appointment and they take the time to explain their process if you have questions! Recently Malique was here and went above and beyond to help us feel protected in the fall! We highly recommend Mayday!

Paid $80–100Great priceTermite inspectionGeneral pest inspectionCockroach extermination
CindoLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Mayday has really been great. I had an exclusion service done on my home right after I purchased it and have had pest control services done on a quarterly basis. Scotty is super kind and helpful. He answers questions and makes sure to address any concerns. He asks if we’ve seen any pest activity and teaches us what…

Paid $200+Great priceGeneral pest inspectionBug & insect extermination

Photos

Customer reviews

4.9 ★★★★★ 428 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Chris John5 reviewsTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Justin was the consummate professional. Both friendly and knowledgeable.

  • Positive: Responsiveness, Professionalism
  • Services: Home inspection
Response from the owner · 3 years ago

Hi, Chris. We appreciate the kind words and are glad we could provide you with a positive experience!

Seaton Purdom2 reviewsTotal number of Google reviews Seaton has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent. Got the job done well and addressed related issues as well.

  • Price assessment: Reasonable price
  • Price: $200+
  • Services: Home inspection
  • Pest type: Rodents
Danielle Britt MaysLocal Guide · 19 reviewsTotal number of Google reviews Danielle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Scotty came to our house on time and promptly. Communication is great with this business. They do a great job!

Don SLocal Guide · 9 reviewsTotal number of Google reviews Don has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Tim came out to perform a whole house exclusion due to an issue we were having with bats. He was very personable and knew everything about bats! He sealed up all entries around the house from the roof to ground level. We feel much better knowing the work he did will ensure no more bats. And for that matter, no squirrels, mice, etc. From our initial meeting with Jonathan to the great work Tim did, we're happy we found Mayday.

  • Price assessment: Reasonable price
  • Price: $200+
  • Services: Rodent extermination
  • Pest type: Rodents, Other
Bruce HLocal Guide · 18 reviewsTotal number of Google reviews Bruce has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great experience!!

  • Price assessment: Great price
  • Price: $200+
  • Services: Home inspection
  • Pest type: Rodents, Other
Kevin MahonyLocal Guide · 24 reviewsTotal number of Google reviews Kevin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Malique Echols was professional and thorough. He identied and treated a yellow jacket nest I was unaware of. Mayday has always given us excellent service. With two attics and a crawlspace, they keep our home free of uninvited guests.

  • Price assessment: Reasonable price
  • Price: $80–100
  • Services: Hornet & wasp extermination, Rodent extermination, Termite inspection, General wildlife removal, Ant extermination
  • Pest type: Ants, Termites, Rodents, Cockroaches, Spiders
Joe Dawsey10 reviewsTotal number of Google reviews Joe has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Tim methodically investigated likely entry points for pests in basement and reinforced or re-installed pritection as needed . A-OK

  • Price assessment: Great price
  • Price: $1–20
  • Services: Home inspection
  • Pest type: Rodents
Malinda Williams2 reviewsTotal number of Google reviews Malinda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Scotty is always kind and courteous, and he handles each request effectively.

  • Price assessment: Reasonable price
  • Price: $40–60
  • Services: Termite inspection, Spider extermination, Bug & insect extermination
  • Pest type: Termites, Spiders, Other
Bonnie Young8 reviewsTotal number of Google reviews Bonnie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Michael addressed the problem and added more protection to ensure the squirrel cannot enter into the attic. Good work.

  • Services: Service not listed
Max4 reviewsTotal number of Google reviews Max has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Justin was awesome!

Mayday Pest Control on Google Maps →

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