Maze Certified Auto Repair LLC logo

Maze Certified Auto Repair LLC

Auto repair shop · Rhinelander, WI · reviewed since 2014

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%88+21.3Value 14%83+11.7Replies to reviews 7%39+2.8Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#48 of 110 oil change servicesPosition by Experts Score among all companies we track in this category. · better than 57%
4.8 ★★★★★ 36 Google reviews · 9 photos
92%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Oct 2026latest review

Maze Certified Auto Repair LLC at a glance

Customers consistently praise the shop for its friendly staff, honest pricing, and ability to resolve complex mechanical issues quickly. Reviewers highlight specific services like engine replacement and air conditioning repairs, noting that the team often diagnoses problems other shops missed. While most feedback is positive, a recurring criticism involves reports of rude behavior and unpleasant odors during customer interactions.

  • Google rating: 4.8 out of 5 from 36 reviews (92% five-star).
  • Reviews on this page: 36 Google reviews (25 with written comments).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: October 26, 2026.
  • Service: Oil Change Service serving Rhinelander, Wisconsin.

Data from Google, last updated November 2, 2026.

Score profile vs other oil change services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.

Satisfaction87Reliability88Craft & service–Value83Momentum100Replies to reviews39Satisfaction: 87 (median 83)Reliability: 88 (median 77)Value: 83 (median 100)Momentum: 100 (median 100)Replies to reviews: 39 (median 73)
This companyOil Change Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Maze Certified Auto Repair LLC: 87/100 on this factor. Category median: 83.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Maze Certified Auto Repair LLC: 88/100 on this factor. Category median: 77.A
88
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Maze Certified Auto Repair LLC: 83/100 on this factor. Category median: 100.A
83
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Maze Certified Auto Repair LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Maze Certified Auto Repair LLC: 39/100 on this factor. Category median: 73.D
39

Bar = this company · dark tick = category median.

Star ratings

36 Google reviews we collected

  • 5 stars3392%
  • 4 stars13%
  • 3 stars13%
  • 2 stars13%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 25 written reviews

  • Praise3597%
  • Complaints13%

Topic share

How often each topic comes up in the written reviews

  • Quality & results925%
  • Staff & attitude822%
  • Price & value719%
  • Would recommend514%
  • Speed & response411%
  • Honesty & trust38%

What customers talk about

We read 25 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “I pulled in with a busted car and they did excellent work to get me on my way.”
  • “He was friendly, honest, reliable and reasonably priced.”
  • “…same day and back up and running the next day thanks very much very reasonable price very informative saw other things that should be checked out ne…”
  • “Highly recommend if you're looking for a skilled mechanic and someone who is honest about the work that needs to be done.”
  • “Great to deal with Got my truck in the same day and back up and running the next day thanks very much very reasonable price very informative saw othe…”
  • “honest, fair pricing and great mechanics.”

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Maze Certified Auto Repair LLC for 3 kinds of job. Pick one to see what they paid and said.

Recent reviews

Chris2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Had my plugs and coils done for my truck and couldn't be happier with their work

Reasonable price
Larry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great to deal with Got my truck in the same day and back up and running the next day thanks very much very reasonable price very informative saw other things that should be checked out next time serviced at my dealership I use

Great priceElectrical repair
mike8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Friendly and very helpful. When other auto shops were not available they stopped and helped with the issue.

LawrenceLocal Guide · 611 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Jim and Roland are 2 great folks who happen to be good mechanics too. They always give me great service

jeff5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

These guys are awesome. honest, fair pricing and great mechanics. Hard to find these days. 5 stars.

CindyLocal Guide · 205 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were awesome and helped me in a bind my alternator went out and they were able to fit me and get my car fixed up. Very friendly. They answered all the questions I asked them. Highly recommend.

Auto maintenanceGeneral repairs & maintenance

Photos

Customer reviews

4.8 ★★★★★ 36 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Chris Sayers2 reviewsTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Had my plugs and coils done for my truck and couldn't be happier with their work

  • Price assessment: Reasonable price
David JohnsonLocal Guide · 80 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jimmy and staff will get you back on the road ASAP

Larry Kennedy4 reviewsTotal number of Google reviews Larry has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great to deal with Got my truck in the same day and back up and running the next day thanks very much very reasonable price very informative saw other things that should be checked out next time serviced at my dealership I use

  • Price assessment: Great price
  • Services: Electrical repair
mike t8 reviewsTotal number of Google reviews mike has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Friendly and very helpful. When other auto shops were not available they stopped and helped with the issue.

Lawrence F RamosLocal Guide · 611 reviewsTotal number of Google reviews Lawrence has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jim and Roland are 2 great folks who happen to be good mechanics too. They always give me great service

Josh EastLocal Guide · 39 reviewsTotal number of Google reviews Josh has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Nice people and great mechanics

jeff freese5 reviewsTotal number of Google reviews jeff has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

These guys are awesome. honest, fair pricing and great mechanics. Hard to find these days. 5 stars.

Stuart TriebeLocal Guide · 24 reviewsTotal number of Google reviews Stuart has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Good work nice people

William Shanahan5 reviewsTotal number of Google reviews William has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service & work! Highly recommend.

Roy AlderseBaes6 reviewsTotal number of Google reviews Roy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I pulled in with a busted car and they did excellent work to get me on my way.

Maze Certified Auto Repair LLC on Google Maps →

Business details

  • Address: 1001 Coon St, Rhinelander, WI 54501
  • Phone: (715) 362-5153
  • Service area: Rhinelander, WI