Air duct cleaning service · Fort Smith, AR · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%90+6.4Craft & service penalty70−3Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#52 of 90 post construction cleaningiPosition by Experts Score among all companies we track in this category. · better than 43%
4.9★★★★★61 Google reviews · 24 photos
93%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
98%reviews answered by the owner
$238typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate McMahons Cleaning 4.9 out of 5 based on 61 reviews, noting the owner responds to 98% of feedback. Customers frequently praise the team for punctuality, clear communication, and professional conduct during air duct, chimney, and fireplace services. Pricing is described as fair and transparent. The primary criticism involves scheduling reliability, with one low-star review detailing multiple last-minute cancellations that wasted the customer's time.
Google rating: 4.9 out of 5 from 61 reviews (93% five-star).
Reviews on this page: 61 Google reviews (51 with written comments, 2 with photos).
Owner responses: the business replied to 98% of reviews.
Most recent review: October 30, 2026.
Service: Post Construction Cleaning serving Fort Smith, Arkansas.
Data from Google, last updated November 11, 2026.
Score profile vs other post construction cleaning
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
McMahons CleaningPost Construction Cleaning median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.McMahons Cleaning: 91/100 on this factor. Category median: 92.A
91
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.McMahons Cleaning: 93/100 on this factor. Category median: 92.A
93
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.McMahons Cleaning: 70/100 on this factor. Category median: 98.B
70
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.McMahons Cleaning: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.McMahons Cleaning: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.McMahons Cleaning: 90/100 on this factor. Category median: 84.A
90
Bar = this company · dark tick = category median.
Star ratings
61 Google reviews we collected
4.9of 5
5 stars5793%
4 stars23%
3 stars12%
2 stars00%
1 star12%
Praise vs complaints
Phrases our text analysis found in 51 written reviews
100%praise
Praise115100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price240%
Reasonable360%
Overpriced00%
Not sure00%
$238-1% vs typical post construction cleaning
Middle half of what 3 customers paid ($105–$302) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude3631%
Quality & results2320%
Would recommend1917%
Speed & response1816%
Price & value98%
Communication87%
Honesty & trust22%
What customers talk about
We read 51 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Did a fantastic job, very professional and informative.”
“They are very professional, very thorough, and very polite!”
“Highly recommend this company to do AC and heat duct cleaning very efficient affordable the technicians were very promptly on the job and completed th…”
“McMahons Cleaning responded in a timely way when we called to have the chimney in our new home inspected, and cleaned if necessary.”
“recommend this company to do AC and heat duct cleaning very efficient affordable the technicians were very promptly on the job and completed the job a…”
“Good communication from company and dedicated technicians.”
“I have consulted with and/or hired them literally hundreds of times on various projects and found them to be prompt, dependable, professional and very thorough.”
People customers mention
Marcus3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired McMahons Cleaning for 8 kinds of job. Pick one to see what they paid and said.
CameronLocal Guide · 20 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Hired them to clean and inspect our fireplace. They got us on the schedule quickly! Did a fantastic job, very professional and informative. Highly recommend their services!
Paid $200–400Reasonable price
Debbie5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I am always amazed by the 2 young men who work on my Chimney. They are very professional, very thorough, and very polite! I always approve of their work!
Paid $1–200Great price
Angela6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
McMahons Cleaning responded in a timely way when we called to have the chimney in our new home inspected, and cleaned if necessary. They arrived early and did a thorough inspection, then proceeded to clean the chimney. They were clean, efficient, and helpful. There was no debris left and the equipment stayed…
Hired them to clean and inspect our fireplace. They got us on the schedule quickly! Did a fantastic job, very professional and informative. Highly recommend their services!
Price assessment: Reasonable price
Price: $200–400
Response from the owner · a week ago
Thank You Cameron
Appreciated working with you and your family.
Mike McMahon
Debbie Jennings5 reviewsiTotal number of Google reviews Debbie has written across all businesses on Google Maps, not just this one.
I am always amazed by the 2 young men who work on my Chimney. They are very professional, very thorough, and very polite! I always approve of their work!
Price assessment: Great price
Price: $1–200
Response from the owner · a week ago
Thank You Debbie, the crew enjoys what they do.
Appreciate you
Mike
John Gary1 reviewiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Good communication from company and dedicated technicians.
Price assessment: Reasonable price
Response from the owner · 3 months ago
Catherine, we appreciate the awesome 5 star review! Thank you for your very kind words! We do have some wonderful technicians. Thank you for choosing McMahons!
Brandi Lattimore3 reviewsiTotal number of Google reviews Brandi has written across all businesses on Google Maps, not just this one.
I can’t express enough how pleased I was with the service I received. I had my air ducts cleaned by Marcus & Jeffrey. They were so friendly & personable; very knowledgeable with the whole process.
From the first phone call to set up the appointment to the very end was great communication & professionalism.
I will definitely use McMahons for all of my future needs!!!
Response from the owner · 4 months ago
Brandi, we sincerely thank you for the awesome 5 star review! We are thrilled with your feedback and appreciate you very much for choosing McMahons. We look forward to serving you in the future. Thank you again, Brandi!
McMahons Team
Angela Thayer6 reviewsiTotal number of Google reviews Angela has written across all businesses on Google Maps, not just this one.
McMahons Cleaning responded in a timely way when we called to have the chimney in our new home inspected, and cleaned if necessary. They arrived early and did a thorough inspection, then proceeded to clean the chimney. They were clean, efficient, and helpful. There was no debris left and the equipment stayed outside. We’re definitely calling them again next summer!
Price assessment: Great price
Price: $200–400
Response from the owner · 4 months ago
Angela, thank you for the awesome 5 star review. We appreciate you very much!
A BIG thank you from the McMahon's Team
Melissa EdwardsLocal Guide · 76 reviewsiTotal number of Google reviews Melissa has written across all businesses on Google Maps, not just this one.
Called McMahon’s after they were suggested by our local A/C company, and after another option failed to come through three times in a row. McMahon’s was quick to return my call, very pleasant and helpful. They were scheduled to clean our roof dryer vent on Monday but called that morning prior to our appointment time to reschedule due to weather. On Friday, they called me about an hour before they arrived confirming that they’d arrive around 1:15. Jake was helpful and knowledgeable, and completed our service including a vent inspection near the duct within 45 minutes. I’ll be recommending McMahon’s to my friends and family in the area based on my experience - you can’t overvalue responsive and helpful customer service, which these guys do flawlessly.
Response from the owner · 4 months ago
Thank you very much Melissa for taking your time to share your thoughts.
Much appreciated!
Mike McMahon
Cindy Watson4 reviewsiTotal number of Google reviews Cindy has written across all businesses on Google Maps, not just this one.
Jake & Zach are friendly, professional and knowledgeable. They did a great job, and saved us from getting all new ducts! Thank you! Highly recommend!
Response from the owner · 4 months ago
Thank you for the fantastic 5 star review, Cindy! We really appreciate your support and are so glad you had a great experience with us. Thanks again for choosing McMahons!
Angie G12 reviewsiTotal number of Google reviews Angie has written across all businesses on Google Maps, not just this one.
This is the 3rd time I've used this company to clean our duct system (in 2 homes) & they do an EXCELLENT job!! The techs who came this trip -Jake, Marcus & Jeffrey, were friendly & knowledgeable about their work. If you've never had you system cleaned... you don't know what you might be breathing in🤔
Call them and get scheduled today! Great prices & it's money well spent!
Pics to show their work--one tech showed me what their camera saw inside but I don't have it to post. So glad we did this before moving into our new home!
Angie
Response from the owner · 4 months ago
Thank You Angie…
Sorry for the delay in response.
Appreciate you very much.
Mike McMahon
Stephen Lefler3 reviewsiTotal number of Google reviews Stephen has written across all businesses on Google Maps, not just this one.
Thank you so much for the wonderful 5 star review! We appreciate your feedback and your kind words and we are so glad that you had a great experience with us!
Thank you,
McMahons Team
