Carpet cleaning service · San Diego, CA · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%94+24.5Value 15%100+15.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#31 of 108 carpet cleaningiPosition by Experts Score among all companies we track in this category. · better than 72%
5.0★★★★★185 Google reviews · 24 photos
99%five-star reviews
4.93★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
25%reviews answered by the owner
$290typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Mega Dry Carpet Cleaning five stars based on 185 reviews, highlighting consistent punctuality, friendly communication, and fair pricing for carpet, upholstery, and floor services. Customers frequently note that the father-and-son team treats homes with care and delivers thorough results, often citing long-term loyalty and successful stain removal. A single recurring criticism involves instances where specific stains remained visible after cleaning, leading to perceptions that the service felt rushed or failed to meet expectations.
Google rating: 5.0 out of 5 from 185 reviews (99% five-star).
Reviews on this page: 185 Google reviews (158 with written comments, 8 with photos).
Owner responses: the business replied to 25% of reviews.
Most recent review: October 22, 2026.
Service: Carpet Cleaning serving San Diego, California.
Data from Google, last updated October 26, 2026.
Score profile vs other carpet cleaning
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Mega Dry Carpet CleaningCarpet Cleaning median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mega Dry Carpet Cleaning: 97/100 on this factor. Category median: 96.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mega Dry Carpet Cleaning: 94/100 on this factor. Category median: 97.A
94
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mega Dry Carpet Cleaning: 100/100 on this factor. Category median: 99.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mega Dry Carpet Cleaning: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mega Dry Carpet Cleaning: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 72.–
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Bar = this company · dark tick = category median.
Star ratings
185 Google reviews we collected
5.0of 5
5 stars18499%
4 stars00%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 158 written reviews
100%praise
Praise322100%
Complaints10%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
98%fair
Great price2646%
Reasonable2747%
Overpriced12%
Not sure35%
$290+10% vs typical carpet cleaning
Middle half of what 45 customers paid ($209–$467) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results8827%
Staff & attitude8025%
Speed & response5417%
Would recommend5116%
Price & value237%
Honesty & trust186%
Communication93%
What customers talk about
We read 158 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Pablo and his dad run this business and they do a great job at a great price.”
“On time, friendly, answer questions and concerns in timely manner”
“Fast and Efficient, I am very impressed for their service.”
“I’ve used them for years and highly recommend them!”
“They are a professional crew and gives you a fair quote.”
“I highly recommend them to anyone looking for reliable, professional carpet cleaning services.”
“They arrived on time, explained the process clearly, and treated my home with great care and respect.”
People customers mention
Pablo10 reviews
Gerardo7 reviews
Father3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Mega Dry Carpet Cleaning for 5 kinds of job. Pick one to see what they paid and said.
Sherri1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★
Service is consistently good and reliable! I have been using this company for a long time and will continue to!
JulieLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I love the 6 month check up
I received. We have kids and pets so our carpet was due for a refresh. We also added upholstery cleaning for our large sectional. Everything was done with care and I felt my place was respected. This is the 2nd time I’ve used this company. The father and son business is good company to…
Allen1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Pablo and his dad run this business and they do a great job at a great price. I’ve used them for years and highly recommend them!
Paid $250–300Great priceGeneral carpet cleaning
David8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
This is my second time using Mega Dry, after they were recommended to me by a friend. They were prompt, professional, and friendly. I am very pleased with their service, and I will recommend them to others.
Paid $500+Reasonable priceGeneral carpet cleaning
Jennifer4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Mega Dry Carpet Cleaning came out to clean our area rugs where our pups had a few accidents! They were able to get the stains out on site and save me almost $1000 instead of having to send the carpet out for cleaning. They are a professional crew and gives you a fair quote.
DavidLocal Guide · 11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Gerardo and his son Pablo are punctual, efficient and friendly. I have been using them for a number of years and I won’t use anyone else!
Fast and Efficient, I am very impressed for their service.
I highly recommend them!
Services: General carpet cleaning, Pet stain & odor removal
Response from the owner · 3 weeks ago
Thank you so much, JC, for your wonderful 5- Star review! We truly appreciate your kind words and are so happy you were impressed with our service. It was a pleasure helping you, and thank you for recommending Mega Dry Carpet Cleaning! We look forward to serving you again in the future.
The Mega Dry Team 🤗
Julie GloedeLocal Guide · 14 reviewsiTotal number of Google reviews Julie has written across all businesses on Google Maps, not just this one.
I love the 6 month check up
I received. We have kids and pets so our carpet was due for a refresh. We also added upholstery cleaning for our large sectional. Everything was done with care and I felt my place was respected. This is the 2nd time I’ve used this company. The father and son business is good company to have in your home. Personal, professional and great results
Price assessment: Not sure
Price: $400–450
Services: Upholstery cleaning, General carpet cleaning
Response from the owner · a month ago
Thank you so much, Julie! We truly appreciate your wonderful review and your continued trust in our family business. It means so much to know that you felt your home was treated with care and respect. We're especially happy that you're enjoying the fresh carpets and your sectional! Its's always a pleasure having you as a customer, and we look forward to seeing you again for your next 6-month checkup.
Thank you for supporting our father-and-son business!
Imelda8 reviewsiTotal number of Google reviews Imelda has written across all businesses on Google Maps, not just this one.
They were wonderfully polite & helpful with furniture. They did an excellent job. My very good friend gave me this as a gift. Thank you so much!
Price assessment: Not sure
Services: Upholstery cleaning, General carpet cleaning
Response from the owner · a month ago
Thank you so much, Maritza, for your wonderful 5 star-review and kind words! We're so happy to hear that you were pleased with our work and that we could be part of such a thoughtful gift from your friend. We truly appreciate your kind words and your support of our family-owned business. Enjoy your freshly cleaned furniture.
Allen G. Davis, DDS, MS1 reviewiTotal number of Google reviews Allen has written across all businesses on Google Maps, not just this one.
Pablo and his dad run this business and they do a great job at a great price. I’ve used them for years and highly recommend them!
Price assessment: Great price
Price: $250–300
Services: General carpet cleaning
Response from the owner · a month ago
Thank you so much, Dr. Davis for your kind words and for trusting us for so many years! We truly appreciate your continued support and recommendation. It means a lot to our family owned business. We look forward to taking care of you for many more years to come! 😃
The Mega Dry Carpet Cleaning family
David Braun8 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
This is my second time using Mega Dry, after they were recommended to me by a friend. They were prompt, professional, and friendly. I am very pleased with their service, and I will recommend them to others.
Price assessment: Reasonable price
Price: $500+
Services: General carpet cleaning
Response from the owner · a month ago
Thank you, David, for coming back to Mega Dry and for your kind words! We’re so happy you were pleased with our service. Your recommendation means so much to our family owed business. We look forward to seeing you again! 😃
Winning HorseLocal Guide · 17 reviewsiTotal number of Google reviews Winning has written across all businesses on Google Maps, not just this one.
I had a company do a wet clean on the carpet, but it left many dark spots. Mega technicians dry-cleaned it again, and overall the carpet looks much improved. One stubborn spot looks acceptable now. They are very friendly and did an excellent job. I believe their cleaning techniques are secret but powerful.
Response from the owner · 2 months ago
Thank you so much for your wonderful 5-star review! We truly appreciate you giving Mega Dry the opportunity to improve your carpet after your previous cleaning experience. We're so happy to hear that the carpet looks much better and that you were pleased with our technicians and their work. Your kind words about our cleaning techniques mean so much to us!
Thank you for trusting Mega Dry Carpet Cleaning. We truly appreciate your business and look forward to helping you again in the future!
Jennifer Wright4 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Mega Dry Carpet Cleaning came out to clean our area rugs where our pups had a few accidents! They were able to get the stains out on site and save me almost $1000 instead of having to send the carpet out for cleaning. They are a professional crew and gives you a fair quote.
Price assessment: Reasonable price
Price: $500+
Services: Pet stain & odor removal, Area rug cleaning
Robert Gillary3 reviewsiTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Quality work. Very professional. Will use again in future.
Price assessment: Reasonable price
Price: $500+
Services: General carpet cleaning
Response from the owner · 2 months ago
Thank you so much, Robert, for your wonderful 5 star review! We truly appreciate your kind words about our quality of work and professionalism. It was a pleasure serving you, and we look forward to working with you again in the future! 😃
