Analyzing 6,802,7336.8M ReviewsFor 19,24619.2K Experts

Experts Reviews · Company report
Meineke Car Care Center logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%68+16.5Value 14%99+14Replies to reviews 7%76+5.4Craft & service penalty95−0.5Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE

Meineke Car Care Center

Greenfield, MA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #49Position by Experts Score among all companies we track in this category. of 78 tire shops · 4.7★ from 469 Google reviews

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Report card

Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Meineke Car Care Center is better than 77% of tire shops.B
77
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Meineke Car Care Center is better than 68% of tire shops.B
68
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Meineke Car Care Center is better than 95% of tire shops.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Meineke Car Care Center is better than 99% of tire shops.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Meineke Car Care Center is better than 100% of tire shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Meineke Car Care Center is better than 76% of tire shops.B
76

Reviews for your job

Customers hired Meineke Car Care Center for 8 kinds of job.

Meineke Car Care Center for wiper blade installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 71/100.How Job match is calculatedBuilt only from reviews Google tagged “Wiper blade installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 5

All 3 Google reviews tagged “Wiper blade installation”

AlexanderLocal Guide · 2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Thoroughly impressed! The service was incredibly timely, and the friendly customer service truly made me feel valued. The quality of work provided was outstanding as well. It's rare to find an automotive shop that excels in all these areas. My experience was top-notch, and I'll definitely be returning for any future car needs. Five stars without a doubt!

Auto exhaust system repairBrakesGeneral repairs & maintenance
Paul2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Fast, reasonable price. and good work! Been going there 18 years. All kinds of repairs done. Doug has always gone the extra mile to help us. An honest business that cares about their customers. They have saved us many times over. Have and will continue to recommend them.

Air & cabin filter replacementAuto battery replacementAuto brake repair
cynthia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Auto brake repairAuto exhaust system repairAuto maintenance

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 56%Reasonable 38%Overpriced 4%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Oil change44—
General repairs & maintenance20—
Tires18—
Auto brake repair13—
Steering & suspension repair13—
Brakes12—
Auto maintenance11—
Tire rotations11—

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