Analyzing 10,639,13710.6M ReviewsFor 30,18530.2K Experts
Customers frequently cite prompt service, clear communication, and fair pricing for repairs like brakes, oil changes, and diagnostics. Staff are noted for explaining work in detail and providing regular updates, often completing jobs same-day. However, some reviews criticize high labor rates and diagnostic costs, while others report instances of vehicle damage or poor cleanliness during service.
Data from Google, last updated November 1, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
Bar = this company · dark tick = category median.
338 Google reviews we collected
Phrases our text analysis found in 261 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 261 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Unfortunately my warranty company was a pain to work with but the staff were all very kind and patient with the process.”
“Had my brakes done, no issues, prompt, wonderful communication, would definitely recommend.”
“They don’t push anything on you, are very thorough to actually find the problem and are always looking for the best solution, putting themselves in your shoes.”
“I would recommend them to all my friends and family”
“Very bad experience with them I don’t recommend them at all , my first car I take they broke the tailgate light and they hold my car for two weeks to…”
“The repairs get completed on time, the pricing is fair, and they keep our trucks on the road with nothing but standard maintenance.”
“This is a very trustworthy place to take your vehicle!”
“Devon and Eric were great in communicating what was going on with my vehicle.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Meineke Car Care Center for 8 kinds of job. Pick one to see what they paid and said.
Devon and Eric were great in communicating what was going on with my vehicle. They kept me informed about when it would be finished. Also, they didn't seem to be bothered when I would call in to see what was going on with it either.
Edit to review: I brought my new vehicle in for a oil change since they took great care of me the last time. Oil change was done quickly. Devin is wonderful to work with! Meineke took my car in when the check engine light came on. Unfortunately my warranty company was a pain to work with but the staff were all very…
Had a service warning come up, went in hoping to get it checked out in the next week and they had it fixed that day.
I was having an issue with my car shutting off and wasn't sure what the issue was. After trying 3 different places Meineke was able to diagnose the problem and fix the issue that I was having. I have since driven my car well over 1000 miles with no issues. I did not have an appointment, and I was able to get my car…
The entire team was very respectful and helpful! I would recommend them to all my friends and family
Had my brakes done, no issues, prompt, wonderful communication, would definitely recommend.
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 41 | — |
| General repairs & maintenance | 18 | — |
| Tires | 14 | — |
| Vehicle Inspection | 14 | — |
| Tire rotations | 12 | — |
| Wheel alignment | 10 | — |
| Brakes | 10 | — |
| Vehicle safety inspection | 8 | — |
4.9 ★★★★★ 338 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Quick fast and price was good
Very thorough and an excellent job.
Hi, Kim! Thanks for the wonderful review! We're glad to hear you had a great experience with us. If you ever need our services again, we'll be happy to welcome you back into our shop!
Devon and Eric were great in communicating what was going on with my vehicle. They kept me informed about when it would be finished. Also, they didn't seem to be bothered when I would call in to see what was going on with it either.
Hi Rebecca, thank you so much for the positive review! We're glad you had a great experience. We're grateful you chose to bring us your business, and if you ever need our services again, we'll be happy to see you.
Fast service! In and out in the same day!
Thanks for the positive feedback. We're happy to hear you had a great experience!
Edit to review: I brought my new vehicle in for a oil change since they took great care of me the last time. Oil change was done quickly. Devin is wonderful to work with! Meineke took my car in when the check engine light came on. Unfortunately my warranty company was a pain to work with but the staff were all very kind and patient with the process. I was also lucky to drive a loaner vehicle during the time they had my car in the shop. Even though my car wasn't entirely worth fixing I was able to get it fixed enough to be traded in. Thanks again!
Hi Angelique, thank you so much for the positive review! We're glad you had a great experience. We're grateful you chose to bring us your business, and if you ever need our services again, we'll be happy to see you.
Had a service warning come up, went in hoping to get it checked out in the next week and they had it fixed that day.
Thanks for the positive feedback, Roger. We're happy to hear you had a great experience!
I was having an issue with my car shutting off and wasn't sure what the issue was. After trying 3 different places Meineke was able to diagnose the problem and fix the issue that I was having. I have since driven my car well over 1000 miles with no issues. I did not have an appointment, and I was able to get my car fixed within about 2-3 hours. 10/10 HIGHLY RECOMMEND!
Thanks for the feedback, Naijah. We're glad we could finally get to the bottom of why your car was shutting off after you'd been to other shops. It's great to hear that our team was able to diagnose and fix the issue for you in just a couple of hours without an appointment. We're happy to know you've put over 1000 miles on the car since then without any trouble at all. We appreciate the recommendation and look forward to seeing you again!
The entire team was very respectful and helpful! I would recommend them to all my friends and family
Thanks for the kind words, Shanna! We're glad our team could be helpful and respectful during your visit. We appreciate the recommendation!
Had my brakes done, no issues, prompt, wonderful communication, would definitely recommend.
Thanks for the review, Laura! We're glad our communication and brake service met your expectations.
They got me in and out on a Friday afternoon, so I could have my car for the weekend,
Thanks for the five-star rating, John!
Analyzing 10,639,13710.6M ReviewsFor 30,18530.2K Experts
