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Memphis Music Academy

Music school · Memphis, TN · reviewed since 2021

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%80+19.4Value 14%95+13.4Replies to reviews 7%21+1.5Momentum penalty87−1.3Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#118 of 171 music lessonsPosition by Experts Score among all companies we track in this category. · better than 31%
4.9 ★★★★★ 81 Google reviews · 24 photos
95%five-star reviews
4.67★last 12 monthsAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
23%reviews answered by the owner
Oct 2026latest review

Memphis Music Academy at a glance

Reviewers rate the school 4.9 out of 5 based on 81 reviews, with the owner responding to 23% of them. Customers frequently praise the professional and patient teachers, noting that students of all ages enjoy lessons in instruments like piano, violin, cello, guitar, and voice. The staff is described as friendly, accommodating, and knowledgeable, while pricing is considered affordable and the location convenient. One recurring criticism involves a vocal instructor allegedly causing a student injury through improper jaw exercises, though this negative feedback is isolated among the overwhelmingly positive ratings.

  • Google rating: 4.9 out of 5 from 81 reviews (95% five-star).
  • Reviews on this page: 81 Google reviews (33 with written comments, 1 with photos).
  • Owner responses: the business replied to 23% of reviews.
  • Most recent review: October 15, 2026.
  • Service: Music Lesson serving Memphis, Tennessee.

Data from Google, last updated November 3, 2026.

Score profile vs other music lessons

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

Satisfaction89Reliability80Craft & service100Value95Momentum87Replies to reviews21Satisfaction: 89 (median 92)Reliability: 80 (median 93)Craft & service: 100 (median 100)Value: 95 (median 92)Momentum: 87 (median 100)Replies to reviews: 21 (median 48)
Memphis Music AcademyMusic Lessons median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Memphis Music Academy: 89/100 on this factor. Category median: 92.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Memphis Music Academy: 80/100 on this factor. Category median: 93.A
80
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Memphis Music Academy: 100/100 on this factor. Category median: 100.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Memphis Music Academy: 95/100 on this factor. Category median: 92.A
95
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Memphis Music Academy: 87/100 on this factor. Category median: 100.A
87
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Memphis Music Academy: 21/100 on this factor. Category median: 48.D
21

Bar = this company · dark tick = category median.

Star ratings

81 Google reviews we collected

  • 5 stars7795%
  • 4 stars34%
  • 3 stars00%
  • 2 stars00%
  • 1 star11%

Praise vs complaints

Phrases our text analysis found in 33 written reviews

  • Praise24100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1250%
  • Would recommend729%
  • Quality & results417%
  • Price & value14%

What customers talk about

We read 33 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Professional teachers and really enjoying the music lessons!”
  • “Highly recommend if you're looking for lessons (for yourself, kids, grandkids, anyone)!”
  • “All around amazing experience.”
  • “Affordable lessons.”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

BillieLocal Guide · 80 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Been taking cello lessons as an adult for almost a year. Great teachers. Affordable lessons. They also have a variety of music instruction books.

JenealLocal Guide · 122 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

All three of my kids take lessons here and have for years now. The staff are the nicest and most knowledgeable people. The instructors are friendly and patient. All around amazing experience. Highly recommend if you're looking for lessons (for yourself, kids, grandkids, anyone)! ⭐️⭐️⭐️⭐️⭐️ Update 7.29.22 : we still…

Customer photo from Jeneal's reviewCustomer photo from Jeneal's reviewCustomer photo from Jeneal's reviewCustomer photo from Jeneal's review
ArielLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

my daughter loves it here she’s going for guitar lessons the staff are kind friendly and patient

Rein5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My son loves and learned a lot from MMA. He take piano lesson from his beloved teacher Ms Paula.

Tamara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

My daughter lessons has been going really well so far Ms.Lake is one of the best vocal teacher.

Bonney2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My son loves his lessons and his teacher. He comments on how much he is learning.

Photos

Customer reviews

4.9 ★★★★★ 81 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Sigalleitt SharelLocal Guide · 15 reviewsTotal number of Google reviews Sigalleitt has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Professional teachers and really enjoying the music lessons!

Billie BelshanLocal Guide · 80 reviewsTotal number of Google reviews Billie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Been taking cello lessons as an adult for almost a year. Great teachers. Affordable lessons. They also have a variety of music instruction books.

Melissa PinkstonLocal Guide · 24 reviewsTotal number of Google reviews Melissa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Wonderful staff and love my teacher!

Jeneal SouthernLocal Guide · 122 reviewsTotal number of Google reviews Jeneal has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

All three of my kids take lessons here and have for years now. The staff are the nicest and most knowledgeable people. The instructors are friendly and patient. All around amazing experience. Highly recommend if you're looking for lessons (for yourself, kids, grandkids, anyone)! ⭐️⭐️⭐️⭐️⭐️ Update 7.29.22 : we still love it! ⭐️⭐️⭐️⭐️⭐️ Update 9.26.24: we love it even more! 😉

Response from the owner · 4 years ago

Thank you so much for your kind words! We appreciate you!

ArielLocal Guide · 54 reviewsTotal number of Google reviews Ariel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

my daughter loves it here she’s going for guitar lessons the staff are kind friendly and patient

Rein Drops5 reviewsTotal number of Google reviews Rein has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My son loves and learned a lot from MMA. He take piano lesson from his beloved teacher Ms Paula.

Tamara2 reviewsTotal number of Google reviews Tamara has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My daughter lessons has been going really well so far Ms.Lake is one of the best vocal teacher.

Bonney Haynes2 reviewsTotal number of Google reviews Bonney has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My son loves his lessons and his teacher. He comments on how much he is learning.

Na NiLocal Guide · 23 reviewsTotal number of Google reviews Na has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great to learn Clarinet!

Carla MosbyLocal Guide · 36 reviewsTotal number of Google reviews Carla has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

MMA is a great music school with wonderful staff and teachers! Mr. Jorge is great!

Memphis Music Academy on Google Maps →

Business details