Analyzing 9,268,0599.3M ReviewsFor 26,36926.4K Experts

Memphis Rims & Tires logo

Memphis Rims & Tires

Tire repair shop · Memphis, TN · reviewed since 2015

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%24+1.7Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#38 of 106 tire repair shopsPosition by Experts Score among all companies we track in this category. · better than 65%
4.8 ★★★★★ 1,094 Google reviews · 23 photos
92%five-star reviews
4.94★last 12 monthsAverage stars on reviews from the last 12 months only.
1%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
2%reviews answered by the owner
Nov 2026latest review
📞 Call (901) 433-9414Request a call back

Memphis Rims & Tires at a glance

Google reviewers rate Memphis Rims & Tires 4.8 out of 5 based on 1094 reviews. Customers frequently cite quick turnaround, friendly staff, and affordable pricing for tire replacements and rim repairs. However, some low-star comments highlight issues with tire quality, inconsistent pricing, and instances where vehicles left the shop with improper wheel balancing.

  • Google rating: 4.8 out of 5 from 1,094 reviews (92% five-star).
  • Reviews on this page: 1,094 Google reviews (830 with written comments, 34 with photos).
  • Owner responses: the business replied to 2% of reviews.
  • Most recent review: November 8, 2026.
  • Service: Tire Repair Shop serving Memphis, Tennessee.

Data from Google, last updated November 9, 2026.

Score profile vs other tire repair shops

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

Satisfaction91Reliability85Craft & service–Value100Momentum100Replies to reviews24Satisfaction: 91 (median 83)Reliability: 85 (median 78)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 24 (median 48)
Memphis Rims & TiresTire Repair Shops median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Memphis Rims & Tires: 91/100 on this factor. Category median: 83.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Memphis Rims & Tires: 85/100 on this factor. Category median: 78.A
85
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Memphis Rims & Tires: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Memphis Rims & Tires: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Memphis Rims & Tires: 24/100 on this factor. Category median: 48.D
24

Bar = this company · dark tick = category median.

Star ratings

1,094 Google reviews we collected

  • 5 stars1,00692%
  • 4 stars293%
  • 3 stars161%
  • 2 stars111%
  • 1 star323%

Praise vs complaints

Phrases our text analysis found in 830 written reviews

  • Praise92297%
  • Complaints273%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price3571%
  • Reasonable1429%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Speed & response23525%
  • Price & value22123%
  • Quality & results19420%
  • Staff & attitude19120%
  • Would recommend707%
  • Honesty & trust283%
  • Communication101%

What customers talk about

We read 830 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Excellent service, they solved our problem immediately 🫡”
    “We had a slow leak in one of the tires, with know idea of who would be open on a Sunday morning.”
  • “Great experience and affordable I would highly recommend”
    “A rip off.”
  • “I received such amazing service here that I decided to post my review in both English and Spanish so everyone can see how great they are!”
    “…chance to fix it and they replaced it with a tire that don’t hold air terrible place don’t get tires here you’ll be disappointed.…”
  • “They have everything you need will not let you down nice people”
    “…is fluent in Spanish but they didn’t know that so he understood the rude things being said.…”
  • “I will most definitely be back and recommend their services to everyone.”
    “They was fast courteous done a great job and I will be back I recommend to anyone.”
  • “They were very honest, polite, reasonable and prompt.”
    “I called the shop, before I went back and they lied saying I had the "wrong number" when I asked to speak to "boss" (the person I had previously spoken to).”
  • “Luis was very knowledgeable, he welcomed me immediately, he listened to me describe my car problems and went right to work on my car.”

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Memphis Rims & Tires for 1 kind of job. Pick one to see what they paid and said.

Recent reviews

VictoriaLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

So quick and friendly - very inexpensive too!! I highly recommend their services. I will be back....just hopefully not too soon! lol

Julia12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

I appreciate the friendliness and the honesty. I will most definitely be back and recommend their services to everyone.

AaronLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Super respectful and professional guys. I kept changing it up thats on my end I couldn't decide. But they kept doing it no problem. Definitely coming back.

Nekos1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Speedy service clean area , great team ,love the customers ,make sure you come good or bad tires they change

Rodderick4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

These guys literally always have what I need anytime I show up. Even if it’s at random.

Davarius4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★

Stand there for 20 mins nobody try to help then want to charge $75 for a used tire

Jobs customers hired them for

JobReviewsCategory typical
Tires50—

Compare with

Photos

Customer reviews

4.8 ★★★★★ 1,094 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Victoria KnepperLocal Guide · 42 reviewsTotal number of Google reviews Victoria has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

So quick and friendly - very inexpensive too!! I highly recommend their services. I will be back....just hopefully not too soon! lol

Julia Cole12 reviewsTotal number of Google reviews Julia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I appreciate the friendliness and the honesty. I will most definitely be back and recommend their services to everyone.

Space Lakaia3 reviewsTotal number of Google reviews Space has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They have everything you need will not let you down nice people

Dellaa Wellaa1 reviewTotal number of Google reviews Dellaa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great experience and affordable I would highly recommend

Aaron PalmaLocal Guide · 17 reviewsTotal number of Google reviews Aaron has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Super respectful and professional guys. I kept changing it up thats on my end I couldn't decide. But they kept doing it no problem. Definitely coming back.

Maurice BrownLocal Guide · 7 reviewsTotal number of Google reviews Maurice has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very helpful polite and fast service. Must return here. Adam is the man to see

KEVIN THOMPSONLocal Guide · 80 reviewsTotal number of Google reviews KEVIN has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Easy to work with and great prices

Empress Lala3 reviewsTotal number of Google reviews Empress has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great job and fast service

Patrick HawkinsLocal Guide · 30 reviewsTotal number of Google reviews Patrick has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great customer service and professional workers with reasonable prices

Nekos Porter1 reviewTotal number of Google reviews Nekos has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Speedy service clean area , great team ,love the customers ,make sure you come good or bad tires they change

Memphis Rims & Tires on Google Maps →

Business details

  • Address: 1694 Getwell Rd, Memphis, TN 38111
  • Phone: (901) 433-9414
  • Service area: Memphis, TN