Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Merry Maids Eugene, Oregon logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%76+10.7Replies to reviews 7%60+4.2Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Merry Maids Eugene, Oregon

Eugene, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 26 upholstery cleaning · 4.9★ from 69 Google reviews

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Report card

Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Merry Maids Eugene, Oregon is better than 91% of upholstery cleaning.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Merry Maids Eugene, Oregon is better than 90% of upholstery cleaning.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Merry Maids Eugene, Oregon is better than —% of upholstery cleaning.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Merry Maids Eugene, Oregon is better than 76% of upholstery cleaning.B
76
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Merry Maids Eugene, Oregon is better than 100% of upholstery cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Merry Maids Eugene, Oregon is better than 60% of upholstery cleaning.B
60

Reviews for your job

Customers hired Merry Maids Eugene, Oregon for 4 kinds of job.

Merry Maids Eugene, Oregon for deep clean

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$240–$471
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Deep clean”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Deep clean”

Sonia9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Merry Maids has been a total lifesaver! Balancing a full-time job and being a full-time mom makes it so hard to keep the house clean, but their service has been amazing. They’re great at communicating when they’re coming next and they’re always super thorough, even explaining exactly what they worked on. Their…

Paid $150–200Reasonable priceStandard cleaningDeep clean
Elizabeth10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Hannah & Phoebe were amazing! They did a fantastic job of deep cleaning our house! I highly recommend them and the Merry Maid services! Thank you again!

Paid $500+Reasonable priceDeep clean
Karlie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★

As a full-time high school teacher and mom of three, life is busy. My husband also owns his own business, so between work, grading at home, kids’ extracurricular activities, home remodeling projects, and a few resale side hustles, there just aren’t enough hours in the day. I’ve been a Merry Maids customer for over…

Paid $150–200Reasonable priceStandard cleaningDeep clean
Krista1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We had a great experience with Patty and her team! Our house looked great and the cleaning team was so friendly. We would use Merry Maids again.

Great priceOffice & workplace cleaningStandard cleaningDeep clean
Sean3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Fantastic house cleaning service! Easy scheduling, prompt communication, and reasonable pricing. We always have positive interactions with the cleaning crew. They have great attention to detail leaving our home looking and feeling clean and fresh. Highly recommend.

Standard cleaningMoving-related cleaningDeep clean
Cathy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Luanna & Hannah from Merry Maids did a deep clean on a house I am getting ready to put on the market. There were wonderful, very professional and detailed oriented. When they left the house looked and smelled wonderful. I would recommend them if you are in the need of a great cleaning team. Thanks Ladies.

Paid $400–450Reasonable priceMoving-related cleaningDeep clean
Tami5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

This is the best cleaning company to hire! They are very professional, detailed & care about the great job that they do! The prices are the best!

Paid $200–250Great priceInterior & exterior window cleaningStandard cleaningMoving-related cleaning
Peter2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Rating only, no written review.

Paid $200–250Reasonable priceStandard cleaningDeep clean

Price

$196-18% vs typical upholstery cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 7%Reasonable 85%Overpriced 2%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning50$153–$240
Deep clean8$240–$471
Moving-related cleaning4$326–$469
Office & workplace cleaning3—

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