Plumbers · Dallas, TX

Is Metro Flow Plumbing - Dallas Emergency Plumbers any good?

Our verdict: solid, not standout — #34 of 90 plumbers, better than 62%. Customers single out its track record and craft & service; value is where it trails.

👍 Strengths

Track record — better than 87% of peers

Craft & service — better than 81% of peers

Momentum — better than 75% of peers

👎 Watch-outs

Value — 25th percentile

Price $$$$: 91% above typical

Metro Flow Plumbing - Dallas Emergency Plumbers for water heater installation

Clear ✕

47 customers reviewed a water heater installation job here and rated it 4.91★. Most paid $1,000+ (category typical: $1.2k–$2.4k). For this job it ranks #23 of 81 plumbers we track.

★★★★★ Kathie · Edited 2 weeks ago

Update 10/10/26: We are always pleased with the reliability, quality and friendliness of the employees at Metro Flow Plumbing! We will continue to be a proud customer! Update for 11/4/2025: Michael Murphy did a wonderful job. Although he couldn’t solve our issue, he was able to determine that it is a city issue,…

Faucet repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Jake · 2 weeks ago

Metro-Flow really came through for us and helped us out of a real bind. We were just about to go on a long trip out of the country when, the night before, our water heater sprung a leak. I called them and got an immediate response, even though it was late at night, and they got me scheduled for the next day. Daryl…

Paid $2,000+Reasonable priceWater heater installationWater heater repairPlumbing leak repair
★★★★★ Leo · Edited 2 weeks ago

Miguel did an outstanding job. No complaints. Overall satisfied with the service!

Paid $1,000+Reasonable priceWater heater installationSewer cleaning
★★★★★ Jim · a month ago

Metro Flow Plumbing did an outstanding job replacing my gas line. They showed up and completed the job in a timely manner. I would highly recommend them to anyone. Steven, the technician on the job, was very professional and answered any concerns that I might have. You could tell that he took pride in his…

Paid $2,000+Not sureWater heater installationService not listed
★★★★★ Alfredo · Edited 2 months ago

Jonathan Espinoza and his team did a fantastic job replacing our hot water (tank) with a new tankless water heater. They got here at 9:30 am and didn't leave until the job was completed (around 6:30pm). Not to mention spending all day in our attic (with the Texas 100+ degree heat). The job was a truly a work of art.…

Paid $2,000+Not sureWater heater installation+ Responsiveness+ Quality
★★★★★ Christine · 4 months ago

On time - great communication and explaining everything, friendly and professional.

Paid $1,000+Reasonable priceWater heater installation
★★★★★ Jeff · 5 months ago

Michel came out, immediately saw the problem (too embarrassed to say what it was" but he corrected it and then went on to tell me what other options I have if the problem resurfaces and cannot be corrected.

Reasonable priceWater heater installation
★★★★★ Sandra · 5 months ago

Michael was prompt arriving ahead of schedule! Discussed everything needed to correct a hot leak slab, all was handled efficiently. Cleanup was completed! Then I needed an 18 yr old water heater replaced… ugh all done. Make sure you have/& read insurance info of perils not covered expenses, like FLOOD INSURANCE!!

Not sureWater heater installationPlumbing leak detectionPlumbing pipe repair
★★★★★ Caryn · 6 months ago

The guys that came to my house to install our new water heater were amazing. They were respectful and kind and helped me figure out how to use everything. I will definitely be calling them again if we need anything water related. The support team on the phone were super sweet getting the appointment set up. This is…

Paid $1,000+Reasonable priceWater heater installation

Price

$$$$
$918+91% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Questions about Metro Flow Plumbing - Dallas Emergency Plumbers

Is Metro Flow Plumbing - Dallas Emergency Plumbers good?

Yes by most measures: 4.9★ from 1,432 Google reviews and an Experts Score of 57/100 (grade C), #34 of 90 plumbers we track. 1.4% of reviews in the last two years were 1–2★ (category average 2.6%).

How much does Metro Flow Plumbing - Dallas Emergency Plumbers charge?

Customers reported a typical bill of $918 (middle half $383–$1.9k), 91% above the plumbers median of $480.

What do customers hire Metro Flow Plumbing - Dallas Emergency Plumbers for?

Mostly plumbing leak detection (154), plumbing pipe repair (147), drain cleaning (111), toilet repair (70).

Does the owner respond to complaints?

The owner replied to 84% of 1–3★ reviews (category: 82%).

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