Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Metro Garage Door Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%93+22.5Value 14%88+12.4Replies to reviews 7%100+7.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Metro Garage Door Repair

Irving, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #47Position by Experts Score among all companies we track in this category. of 92 garage door repair services · 5.0★ from 413 Google reviews

📞 Call (972) 391-3610Request a call backWebsite ↗

Report card

Percentile vs other garage door repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Metro Garage Door Repair is better than 96% of garage door repair services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Metro Garage Door Repair is better than 93% of garage door repair services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Metro Garage Door Repair is better than —% of garage door repair services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Metro Garage Door Repair is better than 88% of garage door repair services.A
88
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Metro Garage Door Repair is better than 100% of garage door repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Metro Garage Door Repair is better than 100% of garage door repair services.A
100

Reviews for your job

Customers hired Metro Garage Door Repair for 3 kinds of job.

Metro Garage Door Repair for garage door consultation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 2 Google reviews tagged “Garage door consultation”

mmm6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

The remote started working only when it wanted to, which made getting in and out more annoying than it should have been. Metro Garage Door Repair fixed the issue quickly, and now the door responds right away every time.

Reasonable priceGarage door consultationAutomatic gate installation & repairs
Luke5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

The keypad on my garage door had started responding only when it felt like it, which was getting frustrating. Metro Garage Door Repair got it working properly again, and now I can get in and out without any hassle.

Reasonable priceGarage door consultationAutomatic gate installation & repairs

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 77%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance11—
Garage door consultation2—
Automatic gate installation & repairs2—

Compare with

Oliver Garage Door logoOliver Garage DoorExperts Score 100Irving · 5.00★The Xperts Garage Door repair logoThe Xperts Garage Door repairExperts Score 98Irving · 4.98★Meadows Garage Door Repair & Installation logoMeadows Garage Door Repair & InstallationExperts Score 98Irving · 4.99★