Analyzing 5,821,5945.8M ReviewsFor 16,05416.1K Experts

Experts Reviews · Company report
Metro Garage Door Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%93+22.5Value 14%88+12.4Replies to reviews 7%100+7.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Metro Garage Door Repair

Irving, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #47Position by Experts Score among all companies we track in this category. of 92 garage door repair services · 5.0★ from 413 Google reviews

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Report card

Percentile vs other garage door repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Metro Garage Door Repair is better than 96% of garage door repair services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Metro Garage Door Repair is better than 93% of garage door repair services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Metro Garage Door Repair is better than —% of garage door repair services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Metro Garage Door Repair is better than 88% of garage door repair services.A
88
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Metro Garage Door Repair is better than 100% of garage door repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Metro Garage Door Repair is better than 100% of garage door repair services.A
100

Reviews for your job

Customers hired Metro Garage Door Repair for 3 kinds of job.

Metro Garage Door Repair for general repairs & maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 2
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “General repairs & maintenance”

Metthewi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Excellent service! My contractor recommended Metro for my garage door repair work. The tech who came out tondo the estimate did the work that same day. I didn’t expect that at all. I definitely recommend.

Reasonable priceGeneral repairs & maintenance
Jeff3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I just had Jason repair our garage door. He was on time, efficient in his work, explained options - pros and cons very well and most of all did an excellent job repairing our garage door. I was so impressed with him, I would go as far as to say that of all the service people who have done work on any level at our home in the past 6 years, he is the best.

Reasonable priceGeneral repairs & maintenance
NorbertLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jason was fantastic during the 2 visits it took to fix my garage door. The real issue was with the concrete slab but Jason worked hard to get everything leveled and working again. Thank you!

Reasonable priceGeneral repairs & maintenance
Vicky4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Jason did an outstanding job!! Will definitely bring him back. I thought it was a simple pairing of the remote, turned out he had to rewire the system. Put bull keeps chewing the wires. And very affordable!!

Great priceGeneral repairs & maintenance
JosephLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Awesome service, Jason H. is the best. In and out quick, repaired everything and tuned it up for the future.

Great priceGeneral repairs & maintenance
Andy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Jason was phenomenal!! Came quickly when we had an urgent need fixed it better than before. Helped us a ton!

Great priceGeneral repairs & maintenance
sarah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Jason came same day we called. We explained our needs and he came prepared !! He fixed 3 different issues and we are very pleased with his workmanship and customer service

Reasonable priceGeneral repairs & maintenance
ThomasLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

The technician was very professional and pleasant to work with.

Reasonable priceGeneral repairs & maintenance
John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Jason was courteous and respectful and had my best interests in mind.

Reasonable priceGeneral repairs & maintenance
MeaghanLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jason is a great guy! Super sweet, worked hard, efficient and got it done in great time!

General repairs & maintenance
LizLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Reasonable priceGeneral repairs & maintenance

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 77%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance11—
Garage door consultation2—
Automatic gate installation & repairs2—

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