How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%58+4.1Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREMetro Motor
Washington, DC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 50 oil change services · 4.8★ from 459 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Metro Motor for 8 kinds of job.
Metro Motor for auto maintenance
Clear ✕All 15 Google reviews tagged “Auto maintenance”
I've brought both my car and my mom's car to Metro Motors, and they've taken great care of us every time. You can tell these guys take real pride in their craft. They do the job right, explain what's going on, and don't cut corners. Just as important, they're genuinely good people. They treat you with respect and…
Very thorough with what needed to be done with my car. Only told me what needed to be done that could affect my car or lead to an accident. Reasonable pricing and kind staff. Would recommend to anyone in the DMV area.
We were traveling in DC and had car problems overheating. Metro went far beyond what would be expected to diagnose the problem and get us back and running on time. They communicated well and stuck with the problem until things were right.
Metro Motor on the Hill is great. They are so communicative and make any needs for your service clear. Could not recommend them more!
I live in SW DC, and my son’s car had been parked in our outdoor parking lot for nearly four years while we were out of the country during COVID. When I finally returned last year, the car was in very poor condition and I honestly wasn’t sure where to start. My neighbor, Mr. Rod Ross, recommended Mr. Woody from…
Great service; quick and reliable. Cost came in under what I was originally quoted. Will bring my vehicle here every time I have an issue.
Really good people. Knowledgeable, honest, and very fair. Fast, as well. Great to have them in the neighborhood. Highly recommend for Capitol Hill folks.
I have been bringing my car to Metro Motor for years. Woody and his team provides excellent service and fair pricing.
Excellent service at a very reasonable price. They do good work!
I just moved to D.C. a little over a month ago, my car is old and rickety but I need it for work as I travel a lot locally. So you can imagine my concern when I discovered one morning before work that my car was leaking oil all over the place. I made an appointment here and dropped it off on a saturday morning and…
I’ve been coming to this Capitol Hill Exxon for 25 years. Honest reliable service. Woody and his team have been taking care of my cars (and sometimes my family’s) all these years and I always get fair pricing and timely service. Such a good feeling when you can trust your car person.
The folks at Metro Motor took care of my auto needs right away and were reasonably priced!
Can't recommend enough - after visiting a different garage in the capitol area that asked me to fill out a form instead of talking with me, I called Woody. Luckily he had one open slot and I drove over. Woody and the team were super helpful and you can tell customer service is their thing! The issues were fixed in…
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 43 | — |
| Tires | 35 | — |
| General repairs & maintenance | 24 | — |
| Auto maintenance | 15 | — |
| Brakes | 13 | — |
| Steering & suspension repair | 10 | — |
| Battery | 10 | — |
| Auto engine diagnostic | 9 | — |
