How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%58+4.1Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREMetro Motor
Washington, DC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 50 oil change services · 4.8★ from 459 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Metro Motor for 8 kinds of job.
Metro Motor for brakes
Clear ✕All 13 Google reviews tagged “Brakes”
I've brought both my car and my mom's car to Metro Motors, and they've taken great care of us every time. You can tell these guys take real pride in their craft. They do the job right, explain what's going on, and don't cut corners. Just as important, they're genuinely good people. They treat you with respect and…
Excellent customer support and timeliness.When I moved to DC, Metro Motor and Woody Woodall have kept my car well taken care of. Great service, honesty, and transparency, with good recommendations for my car. They've even fixed minor things on the inside that I couldn't figure out myself. I even get reminders for when it's time to come back.
This is a great spot to get your vehicle serviced. We have been taking our Toyota here for several years, and they have always been prompt and professional. Woody, the manager (or owner?) is also a great guy. Definitely recommend.
This was my first time using Metro Motor - Capitol Hill and I’ve got to say, it was a smooth experience. The communication was great and responses were quick and thorough. I needed new rotors and brakes and the staff completed the job quickly and efficiently. The customer service was top notch and they even offered…
Been to this shop twice now and as long as I’m in DC I will continue going. Great people and great prices!
My daughter's car needed some work to get her back to college with peace-of-mind. Woody and the Metro Motor team were available and prompt, which can sometimes be a challenge for auto repair shops in the Capitol Hill neighborhood. I did need to go back for a second visit as they could not diagnose the problem I…
Highly recommend! So nice, so helpful and so good at what they do!
Great experience! The manager, Woody, is excellent. I originally came to them with a brake light that wouldn’t turn off, and they fixed it as soon as I pulled up. I came back a month later for an oil change and a brake and coolant flush. They were able to take me the morning I called, and the car was ready by early…
Best prices and services in town. I don't take my car anywhere else!
Can't recommend enough - after visiting a different garage in the capitol area that asked me to fill out a form instead of talking with me, I called Woody. Luckily he had one open slot and I drove over. Woody and the team were super helpful and you can tell customer service is their thing! The issues were fixed in…
Wonderful customer service that’s geared towards customer satisfaction!!! Woody has the customers best interest at heart and will have your vehicle ready like it’s brand new! Great work!!!!!
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 43 | — |
| Tires | 35 | — |
| General repairs & maintenance | 24 | — |
| Auto maintenance | 15 | — |
| Brakes | 13 | — |
| Steering & suspension repair | 10 | — |
| Battery | 10 | — |
| Auto engine diagnostic | 9 | — |
