How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%58+4.1Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREMetro Motor
Washington, DC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 50 oil change services · 4.8★ from 459 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Metro Motor for 8 kinds of job.
Metro Motor for oil change
Clear ✕All 43 Google reviews tagged “Oil change” · showing 40
Overall good. My 1st time there, got an oil change/tire rotation and balance. The guys are every bit as nice/helpful as the reviews suggest! The price was also surprisingly good, especially for the area. A couple issues: I got my “your work is completed” text but still waited about 30min when I got back to the…
I've brought both my car and my mom's car to Metro Motors, and they've taken great care of us every time. You can tell these guys take real pride in their craft. They do the job right, explain what's going on, and don't cut corners. Just as important, they're genuinely good people. They treat you with respect and…
Very thorough with what needed to be done with my car. Only told me what needed to be done that could affect my car or lead to an accident. Reasonable pricing and kind staff. Would recommend to anyone in the DMV area.
Couldn’t ask for a better or nicer station to get work done on your car. There is no one else I trust more.
Excellent customer support and timeliness.When I moved to DC, Metro Motor and Woody Woodall have kept my car well taken care of. Great service, honesty, and transparency, with good recommendations for my car. They've even fixed minor things on the inside that I couldn't figure out myself. I even get reminders for when it's time to come back.
Mr. Woody was very helpful and accommodating. I greatly appreciated both. The team does a good job. I will be back. Thank you.
Woody and his team at Metro Motor Capitol Hill once again did a great job fixing my car. There is no where else I would take my cars. They always do an excellent job and are very responsive. I can count on them to always be honest and upfront on what needs to be done and how much it’s going cost. They are the best!!!
Great service, quick and easy drop off and pick up. Great location near Capitol Hill/Navy Yard
Professionalism at it best! Woody and his team are at the top!
Metro Motor on the Hill is great. They are so communicative and make any needs for your service clear. Could not recommend them more!
This is a great spot to get your vehicle serviced. We have been taking our Toyota here for several years, and they have always been prompt and professional. Woody, the manager (or owner?) is also a great guy. Definitely recommend.
The one thing I like about this Metro Motor is the way the shop works hard to repair your car. I would recommend this shop to anyone because they are honest that is hard to find.
I live in SW DC, and my son’s car had been parked in our outdoor parking lot for nearly four years while we were out of the country during COVID. When I finally returned last year, the car was in very poor condition and I honestly wasn’t sure where to start. My neighbor, Mr. Rod Ross, recommended Mr. Woody from…
Easy to schedule an appointment. The work was done within a few hours and they called to walk me through everything they did. Would recommend.
Came in early for an oil change before work, they got me in and out within an hour! They were also extremely helpful in explaining other work that needs to be done. Always a good experience. :)
Great service!! I went in for an oil change they mention my gearte hoses need to be replaced but they didn't force ime to do it. I came back when I was able to and now my car runs better.
Whenever I need car services, I'm calling Woody. Great team, great service.
I have been bringing my car to Metro Motor for years. Woody and his team provides excellent service and fair pricing.
I am such an anxious spazz when it comes to car care and mechanics. Scott was super helpful and basically held my hand the whole way. He asked me questions that I've never been asked before, giving me choice and autonomy with my vehicle service, and then was patient and kind enough to explain everything to me when I…
Woody and the team always treat us right!
I’ve been coming to this Capitol Hill Exxon for 25 years. Honest reliable service. Woody and his team have been taking care of my cars (and sometimes my family’s) all these years and I always get fair pricing and timely service. Such a good feeling when you can trust your car person.
Woody and the team at Capitol Hill Exxon are always professional, friendly, and quick with their repairs. Work is always done same day, and I know it is done right each time.
Highly recommend this place. Woody provides great service. They are honest, efficient and do good work. Additionally, they do a great job at following up and reminding me of services needed. Highly recommend.
Been to this shop twice now and as long as I’m in DC I will continue going. Great people and great prices!
Nice people, did a good job getting my car ready for a long trip.
The folks at Metro Motor took care of my auto needs right away and were reasonably priced!
Fast, fair, and convenient. Love this place.
Great experience! The manager, Woody, is excellent. I originally came to them with a brake light that wouldn’t turn off, and they fixed it as soon as I pulled up. I came back a month later for an oil change and a brake and coolant flush. They were able to take me the morning I called, and the car was ready by early…
Can't recommend enough - after visiting a different garage in the capitol area that asked me to fill out a form instead of talking with me, I called Woody. Luckily he had one open slot and I drove over. Woody and the team were super helpful and you can tell customer service is their thing! The issues were fixed in…
Friendly, fast and fair. Brought my car in at 7:15 am for an oil change and to have a weird rattle checked out. Received a call shortly thereafter detailing what needed to be done and alerting me to some minor additional work (new filters). Picked my car up at noon and paid a reasonable and fair price. I’ve always…
We have taken our cars to Woody and team for several years now. They are always up front, honest, and very knowledgeable. The pricing is fair, if not great, for the area. Highly recommend!
For many years have had my vehicles serviced there. Woody is great.
The Metro Motors team is fantastic. The quality of service is top notch and everyone is friendly and helpful. They are part of the community and the best of what a local business should be.
Wonderful customer service that’s geared towards customer satisfaction!!! Woody has the customers best interest at heart and will have your vehicle ready like it’s brand new! Great work!!!!!
Capitol Hill Exxon is the BEST Car Care Service in Washington DC ! * Honest - Timely - Professional
This is the only place I will take my cars for repairs. The service is Excellent and the prices are fair. The staff are very knowledgeable and super friendly. They have a customer for life.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 43 | — |
| Tires | 35 | — |
| General repairs & maintenance | 24 | — |
| Auto maintenance | 15 | — |
| Brakes | 13 | — |
| Steering & suspension repair | 10 | — |
| Battery | 10 | — |
| Auto engine diagnostic | 9 | — |
