How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%58+4.1Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREMetro Motor
Washington, DC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 50 oil change services · 4.8★ from 459 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Metro Motor for 8 kinds of job.
Metro Motor for tires
Clear ✕All 35 Google reviews tagged “Tires” · showing 20
Absolutely recommend! I found myself in a really stressful situation today when my tire suddenly went completely flat on the highway, forcing me to pull over at the closest gas station. I tried putting air in the tire, but it wouldn’t hold, and I was panicking because I had my newborn in the car with me and had…
Overall good. My 1st time there, got an oil change/tire rotation and balance. The guys are every bit as nice/helpful as the reviews suggest! The price was also surprisingly good, especially for the area. A couple issues: I got my “your work is completed” text but still waited about 30min when I got back to the…
Couldn’t ask for a better or nicer station to get work done on your car. There is no one else I trust more.
fast, communicative, and reasonably priced!
In my 31 years living on Capitol Hill, Metro Motor/Capitol Hill Exxon has always been a beacon of honest and friendly customer service. Most recently, I had slow tire leak caused by a screw puncture. The shop appeared to be very busy when I pulled in but Woody just smiled and got to work. He had me in and out of…
Phenomenal service every time. I can’t thank them enough. They are Professional and service oriented. A worried car owner can feel secure in their advice and work.
This is a great spot to get your vehicle serviced. We have been taking our Toyota here for several years, and they have always been prompt and professional. Woody, the manager (or owner?) is also a great guy. Definitely recommend.
Quick, excellent service. I trust Woody entirely and wouldn't take my car anywhere else!
Metro Motor helped us out with a very quick tire repair during morning rush hour. Got us on our way quickly! Many thanks to Woody and the MM team!!!
Easy to schedule an appointment. The work was done within a few hours and they called to walk me through everything they did. Would recommend.
Excellent job with towing my car
been going here for car repairs, tires, oil changes etc for years; always a positive experience and great customer service
Service was quick and thorough. The staff were very helpful and made the experience smooth and easy.
I am such an anxious spazz when it comes to car care and mechanics. Scott was super helpful and basically held my hand the whole way. He asked me questions that I've never been asked before, giving me choice and autonomy with my vehicle service, and then was patient and kind enough to explain everything to me when I…
Prompt service, clear pricing, additonal requests accomodated during service. Value their work and customers..high recommend.
I’ve been coming to this Capitol Hill Exxon for 25 years. Honest reliable service. Woody and his team have been taking care of my cars (and sometimes my family’s) all these years and I always get fair pricing and timely service. Such a good feeling when you can trust your car person.
Excellent service
new car just got a tire rotation and the sercice was quick and affordable
Woody and Angel are just the best! Been going here for close to 10 years and wouldn’t dream of going anywhere else in the DMV!
Car repairs guys were all in to find and repair a flat. It took two of them to retrieve an embedded nail. Fee was disproportionately small to the level of effort. When on to replace two other tires at a reduced rate.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 43 | — |
| Tires | 35 | — |
| General repairs & maintenance | 24 | — |
| Auto maintenance | 15 | — |
| Brakes | 13 | — |
| Steering & suspension repair | 10 | — |
| Battery | 10 | — |
| Auto engine diagnostic | 9 | — |
