How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%58+4.1Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREMetro Motor
Washington, DC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 50 oil change services · 4.8★ from 459 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Metro Motor for 8 kinds of job.
Metro Motor for vehicle inspection
Clear ✕All 8 Google reviews tagged “Vehicle Inspection”
Excellent customer support and timeliness.When I moved to DC, Metro Motor and Woody Woodall have kept my car well taken care of. Great service, honesty, and transparency, with good recommendations for my car. They've even fixed minor things on the inside that I couldn't figure out myself. I even get reminders for when it's time to come back.
This is a great spot to get your vehicle serviced. We have been taking our Toyota here for several years, and they have always been prompt and professional. Woody, the manager (or owner?) is also a great guy. Definitely recommend.
I live in SW DC, and my son’s car had been parked in our outdoor parking lot for nearly four years while we were out of the country during COVID. When I finally returned last year, the car was in very poor condition and I honestly wasn’t sure where to start. My neighbor, Mr. Rod Ross, recommended Mr. Woody from…
Really good people. Knowledgeable, honest, and very fair. Fast, as well. Great to have them in the neighborhood. Highly recommend for Capitol Hill folks.
Excellent service at a very reasonable price. They do good work!
Outstanding service. Way above and beyond. Extraordinary effort to identify and resolve problem. Honest, fair, extremely thorough. Top Notch. Woody is the absolute best.
Great experience! The manager, Woody, is excellent. I originally came to them with a brake light that wouldn’t turn off, and they fixed it as soon as I pulled up. I came back a month later for an oil change and a brake and coolant flush. They were able to take me the morning I called, and the car was ready by early…
Can't recommend enough - after visiting a different garage in the capitol area that asked me to fill out a form instead of talking with me, I called Woody. Luckily he had one open slot and I drove over. Woody and the team were super helpful and you can tell customer service is their thing! The issues were fixed in…
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 43 | — |
| Tires | 35 | — |
| General repairs & maintenance | 24 | — |
| Auto maintenance | 15 | — |
| Brakes | 13 | — |
| Steering & suspension repair | 10 | — |
| Battery | 10 | — |
| Auto engine diagnostic | 9 | — |
