How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%72+39.3Reliability 24%52+12.6Value 14%93+13.2Replies to reviews 7%42+3Craft & service penalty96−0.4Momentum penalty50−5Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCOREMetro Motor
Washington, DC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #44Position by Experts Score among all companies we track in this category. of 50 oil change services · 4.8★ from 558 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Metro Motor for 8 kinds of job.
Metro Motor for auto engine tuning
Clear ✕All 19 Google reviews tagged “Auto engine tuning”
Having to have my car repaired, for whatever reason, is painless when at Georgetown Exxon. Jamie and everyone at the shop is always courteous, professional and sensitive to my needs. I am always satisfied and never doubt that they will help me anytime I need.
I brought my 2017 Sonata into Metro Motor for a long-overdue checkup and tune-up for an upcoming road trip. That was my objective. Metro Motors' results included: timely action (they took the car in at 8:00 am and finished before the day ended), accountability (they kept me apprised of where things stood), and…
Jamie and his team always do a fantastic job! They are thoughtful, courteous and never over charge. In fact, for simple things they often don’t charge anything. I highly recommend them
Jamie & his team are amazing. They have performed miracles with remarkable efficiency and clarity of communication. Only publicly post for exceptional experiences—many thanks!
Janie and his team do a fantastic job. Very reasonable and always honest not only in their assessments but on repairs in terms of cost and timeframes. Highly recommended!
Jamie and his team are competent, communicative, and helpful beyond reasonable expectation. I have only had positive experiences during each visit with this service station. I highly recommend the professional and courteous work done by this well-managed and reliable business.
Metro Motor has excellent mechanics and Jamie is a great Manager. My husband and I have been very pleased with how Metro has maintained our car.
Once again METRO Motors ha given me prompt and successful service. The Manager Jamie has diagnosed my problems, had has his staff of experts fix the the problems on my 2005 Jaguar Estate Wagon.
Have always used their services and always delighted with result. Impeccable
The best people in town. Professional and respectful. Job well done.
Very convenient and courteous service.
This is THE BEST auto service station in DC. Jamie, the service manager, is incredibly professional and competent and helpful. The whole team is talented and hard working. The quality of their service is sky high! They seek to help the customer with courtesy and great kindness. This is by far the best service…
I have always had great experiences servicing my Jeep at this Exxon. Their pricing is good and they are very knowledgeable.
My main reason for going to MetroMotors (for the past 20 years) is Jamie Ladson. He is responsive, accommodating., professional, organized and knowledgeable AND he has assembled a great team who he meet his expectations at his insistence. He is also a good communicator. Thank you Jamie!
Exxon Mobile is responsive and competent, and reasonable in charges. The manager Jamie is always available and excellent in following up. I’ve used them for both of my vehicles- Toyota RAV4 and Volkswagen Tiguan - with excellent service. I especially appreciate that if there is something wrong they will always…
Jamie and the team are top notch professionals who proactively address any and all car issues you may encounter. Couldn't recommend them more
Jaime and the staff are great! Fair-priced, honest, quality service and responsive, and fast. I have been coming here for a number of years and I always have a great experience. They take my car right away, communicate very well, fix it quickly and prices are always fair. I really appreciate that I can text Jaime…
Good service, great customer communication.
We have been going here for years. They are fabulous and honest.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 113 | — |
| General repairs & maintenance | 109 | — |
| Tires | 97 | — |
| Battery | 39 | — |
| Wheel alignment | 39 | — |
| Auto engine diagnostic | 37 | — |
| General repairs | 35 | — |
| Tire rotations | 30 | — |
