How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%72+39.3Reliability 24%52+12.6Value 14%93+13.2Replies to reviews 7%42+3Craft & service penalty96−0.4Momentum penalty50−5Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCOREMetro Motor
Washington, DC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #44Position by Experts Score among all companies we track in this category. of 50 oil change services · 4.8★ from 558 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Metro Motor for 8 kinds of job.
Metro Motor for battery
Clear ✕All 39 Google reviews tagged “Battery”
My experience with Metro Motor (MM) was a roller coaster ride! First of all, I admit that since my husband’s death, I have let my car maintenance lapse, but it was still a shock when my car wouldn’t start. I dreaded dealing with shady mechanics but I started calling around to find a shop. My first call was to Woody…
Having to have my car repaired, for whatever reason, is painless when at Georgetown Exxon. Jamie and everyone at the shop is always courteous, professional and sensitive to my needs. I am always satisfied and never doubt that they will help me anytime I need.
This phone number is under my daughter’s account. I left a review under my google account but I was text another link so I don’t mind, they did an excellent job on repairing my car, it is running very well, they even worked after hours to complete my car. I know where to go if I need anymore repairs done, you have…
Jamie and his excellent team have been taking care of my 2004 VW for many years. They are very professional, prompt and reasonable. I am fortunate to have benefited from their care and attention. Jim Wallace
Quick and easy battery replacement. Good communication and pricing.
The best people in town. Professional and respectful. Job well done.
They were able to diagnose the issue with my car over the phone! When I brought it in, it was less than an hour turnaround to have the battery replaced. Jamie is extremely helpful and the whole service was very affordable.
Over the years, Jamie and his team have taken great care of our vehicles. The quality of their work is high and their service fast and reliable, but almost more important is the personal care they tale with their clients. While the service departments of large dealerships take appointments and communicate with…
My car had not started the day before Christmas Eve and I had to get AAA to jump start it to get home. Christmas Eve 2021 was on a Friday and I knew that it would be difficult to find a mechanic who would be prepared to check the electrical system, diagnose the problem and repair it in the couple of hours before…
Georgetown Exxon has been great. They get everything fixed right the first time and provide friendly service at reasonable prices. I highly recommend them
Jamie and team are awesome - professional and trustworthy. Only place I will bring my car from now on.
Superbe accueil Very professional and problem solve The Mecanic listen to me even so I’m a woman , my regular VW mechanic never did , from now on I’ll use Metro motor
Fast, friendly, and professional!
Jamie goes out of his way to deliver great service. I can always depend on this station. Wouldn’t go anywhere else!!
My car broke down at 1am. Had it towed to the Metro Motor in Georgetown. By 8am at opening, I called them and they immediately picked up and found out what was wrong within the hour. They had my alternator replaced, battery charged, and oil changed all by 1pm the following day. A 12 hour turnaround period!…
These guys are great . Honest , trustworthy and actually do what they say they will do. Class act and always professional.. Highly recommend without hesitation. Wish there were more Jamie Ladson’s in the world .
My main reason for going to MetroMotors (for the past 20 years) is Jamie Ladson. He is responsive, accommodating., professional, organized and knowledgeable AND he has assembled a great team who he meet his expectations at his insistence. He is also a good communicator. Thank you Jamie!
I’ve used Metro Motors a few times and have been very satisfied. They were quick to help, communicated promptly on what needed to be repaired, gave me a cost estimate and after my ok they got the job done promptly. They also follow up to check if everything is satisfactory. I appreciate that.
Professional, on time, did a great job, car runs smoothly, very nice to work with
Thanks to a great team for prioritizing and servicing my vehicle, even with a busy lot. the professional mechanic brought over his portable jumper cables to jumpstart my stalled car and then walked me through the next steps for getting it working perfectly. After I settled the bill, they repaired a suspected air…
Metro Motor Georgetown Exxon has been servicing my vehicles for more than a decade. They always provide fast, excellent service at very reasonable prices. Jamie and his entire team are friendly, courteous, highly skilled and reliable. I recommend them highly.
Excellent customer service.
Flawless. Nothing but good comments. I’ve been using this service station fir years. NEVER disappointed.
I have been coming to Georgetown Exxon for years. Jamie and his team are extremely trust worthy- and the few times I have gotten a second quote- they have always been compatible or less. In fact when my old car was needing increasing repairs - and I kept bringing it to Jamie, it was him that told me that the repairs…
No appointment & the garage was able to recharge my battery by 5:30pm the same day. Very helpful & courteous service.
Always timely in their repairs. Always call with estimates. I feel confident in their ability to do the work.
We have been going here for years. They are fabulous and honest.
My car battery was dead. After my mother called Metro Motor on my behalf, Jamie called me back immediately to schedule when he would come the next day (since they were closing when we called). The next day he jumped my car and we took it to the shop where it had to be charged. All the time Jamie was communicative…
I travel to DC often from out of state, taking a toll on my 2014 dodge journey with 140k miles. Had a major electrical emergency in downtown Georgetown & was referred to & towed to Metro by AAA. Jaime was professional, honest and did great work. I was able to leave my vehicle with them for the weekend and still…
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 113 | — |
| General repairs & maintenance | 109 | — |
| Tires | 97 | — |
| Battery | 39 | — |
| Wheel alignment | 39 | — |
| Auto engine diagnostic | 37 | — |
| General repairs | 35 | — |
| Tire rotations | 30 | — |
