How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%72+39.3Reliability 24%52+12.6Value 14%93+13.2Replies to reviews 7%42+3Craft & service penalty96−0.4Momentum penalty50−5Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCOREMetro Motor
Washington, DC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #44Position by Experts Score among all companies we track in this category. of 50 oil change services · 4.8★ from 558 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Metro Motor for 8 kinds of job.
Metro Motor for brake service & repair
Clear ✕All 22 Google reviews tagged “Brake service & repair” · showing 20
Having to have my car repaired, for whatever reason, is painless when at Georgetown Exxon. Jamie and everyone at the shop is always courteous, professional and sensitive to my needs. I am always satisfied and never doubt that they will help me anytime I need.
Good service. Not bargain prices but not outrageous either.
Jamie and his excellent team have been taking care of my 2004 VW for many years. They are very professional, prompt and reasonable. I am fortunate to have benefited from their care and attention. Jim Wallace
Janie and his team do a fantastic job. Very reasonable and always honest not only in their assessments but on repairs in terms of cost and timeframes. Highly recommended!
Metro Motor has excellent mechanics and Jamie is a great Manager. My husband and I have been very pleased with how Metro has maintained our car.
Outstanding service. Jamie is amazing. Super nice person. Quick, efficient, quality service at a reasonable price. He called me within an hour with a detailed explanation of brake issues as well as coolant leakage. Car was ready before the end of the day. I will never go to the dealership again.
I have been coming here for 10 years and always have a wonderful experience and prompt service completed. Jamie and the team check my vehicles thoroughly and always perform the services professionally and efficiently. I always feel secure that my vehicles are in great hands while being serviced here. Thank you!
They were able to fit me in right away and fix my car within two days. Great service and reasonable prices.
This is THE BEST auto service station in DC. Jamie, the service manager, is incredibly professional and competent and helpful. The whole team is talented and hard working. The quality of their service is sky high! They seek to help the customer with courtesy and great kindness. This is by far the best service…
I moved to Washington DC from San Francisco about two years ago. When I was in San Francisco which was my hometown I had lots of trusted advisers including an incredible car maintenance garage. When I moved to DC I didn’t know where to go so I went to the dealer. I won’t go into the details but the battery cost some…
Jamie and his team at Metro Motor did a great job. They took my car on short notice and replaced my brake pads, rotors, and side mirror within two days (one of which was Thanksgiving). Jamie even noticed that my key was out of battery and replaced that free of charge. Would highly recommend!
Brought my car in Thursday and it needed a lot done. Got it back Monday. Timely and professional job. Easy in and out. My only issue would be the $169 diagnosis fee for the check engine light. I could've taken it to Autozone and got that done for free and they charged $169 to plug a machine in and read an error…
My car broke down at 1am. Had it towed to the Metro Motor in Georgetown. By 8am at opening, I called them and they immediately picked up and found out what was wrong within the hour. They had my alternator replaced, battery charged, and oil changed all by 1pm the following day. A 12 hour turnaround period!…
They did a great job of quickly repairing my breaks before a long drive. Great work and value! Would highly recommend.
Metro Motor Georgetown Exxon has been servicing my vehicles for more than a decade. They always provide fast, excellent service at very reasonable prices. Jamie and his entire team are friendly, courteous, highly skilled and reliable. I recommend them highly.
Full service, customer friendly, wonderful experience.
Always timely in their repairs. Always call with estimates. I feel confident in their ability to do the work.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 113 | — |
| General repairs & maintenance | 109 | — |
| Tires | 97 | — |
| Battery | 39 | — |
| Wheel alignment | 39 | — |
| Auto engine diagnostic | 37 | — |
| General repairs | 35 | — |
| Tire rotations | 30 | — |
