How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%72+39.3Reliability 24%52+12.6Value 14%93+13.2Replies to reviews 7%42+3Craft & service penalty96−0.4Momentum penalty50−5Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCOREMetro Motor
Washington, DC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #44Position by Experts Score among all companies we track in this category. of 50 oil change services · 4.8★ from 558 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Metro Motor for 8 kinds of job.
Metro Motor for brakes
Clear ✕All 25 Google reviews tagged “Brakes” · showing 20
The MetroMotors in Georgetown is my go-to place for Everything car related. They really know what they are doing! And they truly care about your car, and appreciate having your business. Caleb is always welcoming! . . . whether the problem is minor or major.
I have loved this MetroMotor for years and the new manager Jim makes it even better. Free car wash and a free water on top of excellent services rendered truly make this a neighborhood gem. And my car now has perfect new brakes!
Having to have my car repaired, for whatever reason, is painless when at Georgetown Exxon. Jamie and everyone at the shop is always courteous, professional and sensitive to my needs. I am always satisfied and never doubt that they will help me anytime I need.
Metro Motor Georgetown is the best! I have been bringing my car here for over a decade and they are always honest, reasonable and super fas. They have fixed so many different issues. I can always rely on them!
Jamie and his excellent team have been taking care of my 2004 VW for many years. They are very professional, prompt and reasonable. I am fortunate to have benefited from their care and attention. Jim Wallace
Metro Motor has excellent mechanics and Jamie is a great Manager. My husband and I have been very pleased with how Metro has maintained our car.
While in D.C. from out of town, we needed urgent help with our car. We called Metro Motor Georgetown Exxon and were told to bring it right in for diagnostics and repairs. (AAA towed it there from our hotel in the West End.) The estimate for work came fast, and we had our car back in 24 hours, leaving plenty of time…
Got my vehicle done in one day. Needed a brake fluid leak checked. Turns out, I needed a new caliper. Dropped it off in the morning and picked it up late afternoon. No problem since. Great, timely service.
Super helpful and responsive. I would recommend to anybody looking for a mechanic in town!
I moved to Washington DC from San Francisco about two years ago. When I was in San Francisco which was my hometown I had lots of trusted advisers including an incredible car maintenance garage. When I moved to DC I didn’t know where to go so I went to the dealer. I won’t go into the details but the battery cost some…
Jamie and his team at Metro Motor did a great job. They took my car on short notice and replaced my brake pads, rotors, and side mirror within two days (one of which was Thanksgiving). Jamie even noticed that my key was out of battery and replaced that free of charge. Would highly recommend!
My main reason for going to MetroMotors (for the past 20 years) is Jamie Ladson. He is responsive, accommodating., professional, organized and knowledgeable AND he has assembled a great team who he meet his expectations at his insistence. He is also a good communicator. Thank you Jamie!
Fixed my brakes no problem, had the car back to me within the day
I have been coming to Georgetown Exxon for years. Jamie and his team are extremely trust worthy- and the few times I have gotten a second quote- they have always been compatible or less. In fact when my old car was needing increasing repairs - and I kept bringing it to Jamie, it was him that told me that the repairs…
We have been going here for years. They are fabulous and honest.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 113 | — |
| General repairs & maintenance | 109 | — |
| Tires | 97 | — |
| Battery | 39 | — |
| Wheel alignment | 39 | — |
| Auto engine diagnostic | 37 | — |
| General repairs | 35 | — |
| Tire rotations | 30 | — |
