How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%72+39.3Reliability 24%52+12.6Value 14%93+13.2Replies to reviews 7%42+3Craft & service penalty96−0.4Momentum penalty50−5Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCOREMetro Motor
Washington, DC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #44Position by Experts Score among all companies we track in this category. of 50 oil change services · 4.8★ from 558 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Metro Motor for 8 kinds of job.
Metro Motor for electrical
Clear ✕All 21 Google reviews tagged “Electrical” · showing 20
Having to have my car repaired, for whatever reason, is painless when at Georgetown Exxon. Jamie and everyone at the shop is always courteous, professional and sensitive to my needs. I am always satisfied and never doubt that they will help me anytime I need.
Jamie & his team are amazing. They have performed miracles with remarkable efficiency and clarity of communication. Only publicly post for exceptional experiences—many thanks!
Jamie and his team are competent, communicative, and helpful beyond reasonable expectation. I have only had positive experiences during each visit with this service station. I highly recommend the professional and courteous work done by this well-managed and reliable business.
Metro Motor has excellent mechanics and Jamie is a great Manager. My husband and I have been very pleased with how Metro has maintained our car.
The best people in town. Professional and respectful. Job well done.
The guys were professional, pricing seemed high but a convenient location.
Over the years, Jamie and his team have taken great care of our vehicles. The quality of their work is high and their service fast and reliable, but almost more important is the personal care they tale with their clients. While the service departments of large dealerships take appointments and communicate with…
Superbe accueil Very professional and problem solve The Mecanic listen to me even so I’m a woman , my regular VW mechanic never did , from now on I’ll use Metro motor
My 15-year-old Mini Cooper needed a lot of TLC, and she was transformed after a visit to Jamie’s shop. The exhaust system was noisy and in terrible shape, and she’s running great now. I felt confident that I was in good hands and that all the proposed repairs were essential. They really went above and beyond, and…
I’ve used Metro Motors a few times and have been very satisfied. They were quick to help, communicated promptly on what needed to be repaired, gave me a cost estimate and after my ok they got the job done promptly. They also follow up to check if everything is satisfactory. I appreciate that.
Metro Motor has been extremely helpful and professional on the three occasions I've needed emergency assistance with my vehicle. The turnaround time cannot be beat!
Jamie and the team are top notch professionals who proactively address any and all car issues you may encounter. Couldn't recommend them more
Always timely in their repairs. Always call with estimates. I feel confident in their ability to do the work.
We have been going here for years. They are fabulous and honest.
Fantastic service on short notice. My truck had been sitting a while, battery was dead, and I needed to head out of town at end of day just prior to holiday period on a cross country trip. Managed to get a jump start and head over to Georgetown Exxon. Initial diagnostics showed we needed a new battery and…
I travel to DC often from out of state, taking a toll on my 2014 dodge journey with 140k miles. Had a major electrical emergency in downtown Georgetown & was referred to & towed to Metro by AAA. Jaime was professional, honest and did great work. I was able to leave my vehicle with them for the weekend and still…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 113 | — |
| General repairs & maintenance | 109 | — |
| Tires | 97 | — |
| Battery | 39 | — |
| Wheel alignment | 39 | — |
| Auto engine diagnostic | 37 | — |
| General repairs | 35 | — |
| Tire rotations | 30 | — |
