How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%72+39.3Reliability 24%52+12.6Value 14%93+13.2Replies to reviews 7%42+3Craft & service penalty96−0.4Momentum penalty50−5Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCOREMetro Motor
Washington, DC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #44Position by Experts Score among all companies we track in this category. of 50 oil change services · 4.8★ from 558 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Metro Motor for 8 kinds of job.
Metro Motor for general repairs & maintenance
Clear ✕All 109 Google reviews tagged “General repairs & maintenance” · showing 20
The MetroMotors in Georgetown is my go-to place for Everything car related. They really know what they are doing! And they truly care about your car, and appreciate having your business. Caleb is always welcoming! . . . whether the problem is minor or major.
Great mechanics and very conscientious! Rigo (head mechanic) knows everything.
I had two recent positive experiences at Metro Motor Georgetown Exxon. My car had broken down and Kalab stayed on the problem until it was resolved under a tight deadline. He also located a hard-to-find part for me to help keep my costs down. Kalab is professional, very knowledgeable, patient, and calm. He and…
Have been using this Metro Motor as my garage for years! Just had another great service completed by Jim, Caleb, and the team. Easy to work with them to diagnose the car, drop off, and pick up!
The customer service at Metro Motors Georgetown is first-rate. The staff is highly competent and friendly. I highly recommend working with Metro Motors for car servicing.
Great service finished quickly. Personnel are friendly and helpful. Reasonably priced.
Excellent service , always on time, and very personable. Always friendly and trustworthy! Tended to my needs immediately!!!
Jamie and his crew know what they are doing and have provided excellent service for both my 550 BMW and our Macan. They do great work and lots of people know it so his lot “overflowith” with work. Somehow they get it all done when and as promised.*****
Great guys exceeded my expectations
Having to have my car repaired, for whatever reason, is painless when at Georgetown Exxon. Jamie and everyone at the shop is always courteous, professional and sensitive to my needs. I am always satisfied and never doubt that they will help me anytime I need.
Ray and Kalab were great. The location is super convenient after school drop off.
The guys at Metro Motor Georgetown always take great care of me and my car and they do it in a timely and friendly way. They are my go-to service station for many years and various cars.
I am happy with my experience at metro motors Kaleb and the rest of the mechanics were very professional and courteous. They kept working on my car after hours until it was completed. My car is running great! Thanks again for your excellent service!
Always prompt and efficient
Very easy service appointment. Asked for an oil change but the technician searched the car’s service record and found some additional items that needed attention. I am grateful he did that because not the car’s service record is up to date.
Excellent and reliable service. Thanks.
Prompt, professional and convenient service always.
Ask for Jamie! Friendly. No BS
Great service by Jamie! Jamie is the best!
Jamie and his team always do a fantastic job! They are thoughtful, courteous and never over charge. In fact, for simple things they often don’t charge anything. I highly recommend them
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 113 | — |
| General repairs & maintenance | 109 | — |
| Tires | 97 | — |
| Battery | 39 | — |
| Wheel alignment | 39 | — |
| Auto engine diagnostic | 37 | — |
| General repairs | 35 | — |
| Tire rotations | 30 | — |
