How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%72+39.3Reliability 24%52+12.6Value 14%93+13.2Replies to reviews 7%42+3Craft & service penalty96−0.4Momentum penalty50−5Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCOREMetro Motor
Washington, DC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #44Position by Experts Score among all companies we track in this category. of 50 oil change services · 4.8★ from 558 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Metro Motor for 8 kinds of job.
Metro Motor for oil change
Clear ✕All 113 Google reviews tagged “Oil change” · showing 40
I have now used Metro Motor -Georgetown for the second time. The experience was again exceptional. I called at 8:15am for service. By 9:45 am my oil change was complete; my service records updated. I was blown away by the professionalism that the team which served me displayed. I historically taken my work to a…
The MetroMotors in Georgetown is my go-to place for Everything car related. They really know what they are doing! And they truly care about your car, and appreciate having your business. Caleb is always welcoming! . . . whether the problem is minor or major.
I have loved this MetroMotor for years and the new manager Jim makes it even better. Free car wash and a free water on top of excellent services rendered truly make this a neighborhood gem. And my car now has perfect new brakes!
Great service finished quickly. Personnel are friendly and helpful. Reasonably priced.
Excellent service , always on time, and very personable. Always friendly and trustworthy! Tended to my needs immediately!!!
Fast oil change and friendly staff
Having to have my car repaired, for whatever reason, is painless when at Georgetown Exxon. Jamie and everyone at the shop is always courteous, professional and sensitive to my needs. I am always satisfied and never doubt that they will help me anytime I need.
Ray and Kalab were great. The location is super convenient after school drop off.
The guys at Metro Motor Georgetown always take great care of me and my car and they do it in a timely and friendly way. They are my go-to service station for many years and various cars.
Visiting from out of town. Car accident caused numerous areas of damage. Driver was seriously ill and left car at Metro Motor (which was found by good luck) before being hospitalized. Kalab at Metro Motor was kind, patient, and helpful beyond belief. He was a gift from God. He worked with us to coordinate the…
Always prompt and efficient
Surprised at the price rate compared to other shops for less professional and effective services. They do not offer a broad amount of services involving engine maintenance, nor do they use quality parts or oils. Confused at how they are so highly rated, with other shops close by doing much better work at much more…
Took my car in for an oil change after being explicitly told by the front desk that they used Mobil 1 fully synthetic. Only after the work was completed did I learn from the mechanic that they actually use Ardeca oil. Charging premium prices while misrepresenting the serivce/product is a poor reflection. This was not an honest service.
Metro Motor in Georrgetown has been a gift to me every time I have used them. My life is fast. They help me quickly every time. And Jamie, the owner, makes sure that the work is done well top-notch. I also add for a Georgetown garage the prices are reasonable. Never price gouging or squirrelly additions.
Very easy service appointment. Asked for an oil change but the technician searched the car’s service record and found some additional items that needed attention. I am grateful he did that because not the car’s service record is up to date.
Ask for Jamie! Friendly. No BS
Great service by Jamie! Jamie is the best!
Jamie and his team always do a fantastic job! They are thoughtful, courteous and never over charge. In fact, for simple things they often don’t charge anything. I highly recommend them
Jamie and his excellent team have been taking care of my 2004 VW for many years. They are very professional, prompt and reasonable. I am fortunate to have benefited from their care and attention. Jim Wallace
This is my go to place for oil change and all other car related repairs. They are extremely efficient and reliable! Everyone I have dealt with is extremely friendly and knowledgeable.
Jamie and his team are the best
Janie and his team do a fantastic job. Very reasonable and always honest not only in their assessments but on repairs in terms of cost and timeframes. Highly recommended!
Jamie and his team are competent, communicative, and helpful beyond reasonable expectation. I have only had positive experiences during each visit with this service station. I highly recommend the professional and courteous work done by this well-managed and reliable business.
We have been taking our car to Metro for several years for maintenance and repairs and have always been pleased with their efficient service. We recommend them without hesitation.
These guys are dependable and fair and easy to work with!
They did a wonderful job, and the work was finished in less than 24 hours and the cost was reasonable. And they made a list of items for me to consider down the road. Overall, excellent in every way.
Metro Motor has excellent mechanics and Jamie is a great Manager. My husband and I have been very pleased with how Metro has maintained our car.
Professional people who are excellent preforming the service required.
Great service, and great management. They’re able to get my car in and out in one day. Thanks Jamie!
While in D.C. from out of town, we needed urgent help with our car. We called Metro Motor Georgetown Exxon and were told to bring it right in for diagnostics and repairs. (AAA towed it there from our hotel in the West End.) The estimate for work came fast, and we had our car back in 24 hours, leaving plenty of time…
I have been coming here for 10 years and always have a wonderful experience and prompt service completed. Jamie and the team check my vehicles thoroughly and always perform the services professionally and efficiently. I always feel secure that my vehicles are in great hands while being serviced here. Thank you!
I recently had my car worked on at Metro Motor in Georgetown and the experience was great! Jamie and his staff were fantastic to work with, and I would definitely recommend them to anyone who needs to have their car serviced!
DC
Excellent and timely service! I’ll definitely be using them again. Highly recommend.
Metro Motor Exxon Georgetown is amazing. We’ve been using them for years and they never disappoint. Jamie and his team do a great job of explaining what needs to be done (even to somebody who doesn’t understand cars at all) and they deliver prompt service. Will continue to come back for all my car needs big or small!
Did the job right on time. Organized and communicative. Well done
Excellent service-reasonably priced
I am new to the area and found this place on google for an oil change, tire rotation etc.. everything went great and I’d recommend to anyone. They took my car last minute on a Friday, finished by the end of the day, and have extended pick up hours for people who can’t get there by closing. Overall good stuff!
Great service. First time oil change with them. wasn’t given an ETA (they’re quite busy) but I called in to see if they could expedite, and they made that happen. Drop your car off earlier than 8am (or the night before) for a quick turnaround.
Super helpful and responsive. I would recommend to anybody looking for a mechanic in town!
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 113 | — |
| General repairs & maintenance | 109 | — |
| Tires | 97 | — |
| Battery | 39 | — |
| Wheel alignment | 39 | — |
| Auto engine diagnostic | 37 | — |
| General repairs | 35 | — |
| Tire rotations | 30 | — |
