How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%72+39.3Reliability 24%52+12.6Value 14%93+13.2Replies to reviews 7%42+3Craft & service penalty96−0.4Momentum penalty50−5Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCOREMetro Motor
Washington, DC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #44Position by Experts Score among all companies we track in this category. of 50 oil change services · 4.8★ from 558 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Metro Motor for 8 kinds of job.
Metro Motor for tire rotations
Clear ✕All 30 Google reviews tagged “Tire rotations”
Having to have my car repaired, for whatever reason, is painless when at Georgetown Exxon. Jamie and everyone at the shop is always courteous, professional and sensitive to my needs. I am always satisfied and never doubt that they will help me anytime I need.
Great service by Jamie! Jamie is the best!
Janie and his team do a fantastic job. Very reasonable and always honest not only in their assessments but on repairs in terms of cost and timeframes. Highly recommended!
Thanks for repairing our car on such a busy day for you. You were so accommodating to take us even though we did not have an appt.
They did a wonderful job, and the work was finished in less than 24 hours and the cost was reasonable. And they made a list of items for me to consider down the road. Overall, excellent in every way.
Metro Motor has excellent mechanics and Jamie is a great Manager. My husband and I have been very pleased with how Metro has maintained our car.
Professional people who are excellent preforming the service required.
I am new to the area and found this place on google for an oil change, tire rotation etc.. everything went great and I’d recommend to anyone. They took my car last minute on a Friday, finished by the end of the day, and have extended pick up hours for people who can’t get there by closing. Overall good stuff!
They were able to fit me in right away and fix my car within two days. Great service and reasonable prices.
Georgetown Exon is the best! Friendly and reliable service that is prompt and well priced. Thank you, Georgetown Exxon!
I moved to Washington DC from San Francisco about two years ago. When I was in San Francisco which was my hometown I had lots of trusted advisers including an incredible car maintenance garage. When I moved to DC I didn’t know where to go so I went to the dealer. I won’t go into the details but the battery cost some…
I had an unexpected incident where my tire blew out. It is hard to find a good mechanic, when in the heart of DC. Luckily, I was able to make it to this shop. Jamie and his staff were my angels getting my new tire ordered and installed quickly! I hope to use them again! Highly recommended! Thanks, y'all!!!
As a new resident to DC, I needed to find a reliable, convenient, and quality auto care center for oil changes, regular services, and other auto repairs as needed. Metro Motor ticked all the boxes. Professional, efficient, and friendly. Easy to make appointment online. All service done well.
I have always had great experiences servicing my Jeep at this Exxon. Their pricing is good and they are very knowledgeable.
My main reason for going to MetroMotors (for the past 20 years) is Jamie Ladson. He is responsive, accommodating., professional, organized and knowledgeable AND he has assembled a great team who he meet his expectations at his insistence. He is also a good communicator. Thank you Jamie!
Exxon Mobile is responsive and competent, and reasonable in charges. The manager Jamie is always available and excellent in following up. I’ve used them for both of my vehicles- Toyota RAV4 and Volkswagen Tiguan - with excellent service. I especially appreciate that if there is something wrong they will always…
We have had several excellent experiences at Metro Motors/Georgetown Exxon. Jamie and his team have always been most accommodating and professional. They arrange for receiving our cars as promptly as possible; provide superior and reliable service; and charge fairly for their work. We recommend them without exception. Sincerely, Howard and Rene Biel.
Jamie and the team are top notch professionals who proactively address any and all car issues you may encounter. Couldn't recommend them more
I have been coming to Georgetown Exxon for years. Jamie and his team are extremely trust worthy- and the few times I have gotten a second quote- they have always been compatible or less. In fact when my old car was needing increasing repairs - and I kept bringing it to Jamie, it was him that told me that the repairs…
Full service, customer friendly, wonderful experience.
I required an emergency repair and Triple AAA recommended Metro Motor/Georgetown Exxon. I called ahead and they allowed me to bring my car in that same day. Mr. Gomez was very nice and he informed me of the necessary repairs and the estimated cost and completion time. I am so grateful to the team at Metro…
No matter what the emergency, Jamie is always ready to help and does it as quickly as possible. He also keeps an eye on costs and tries to save me money on my 14 year old car. I can highly recommend Georgetown Exxon.
Rating only, no written review.
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 113 | — |
| General repairs & maintenance | 109 | — |
| Tires | 97 | — |
| Battery | 39 | — |
| Wheel alignment | 39 | — |
| Auto engine diagnostic | 37 | — |
| General repairs | 35 | — |
| Tire rotations | 30 | — |
