Experts Reviews · Company report
Metro Moving Company logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%55+19.3Reliability 15%42+6.3Craft & service 20%7+1.4Value 10%30+3Momentum 8%32+2.6Track record 7%8+0.6Accountability 5%30+1.5Experts Score= 35Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.35SCORE

Metro Moving Company

Little Rock, AR · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 30 packing services · 4.9★ from 96 Google reviews

Report card

Percentile vs other packing services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: satisfaction and reliability; weakest: craft & service.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Metro Moving Company is better than 55% of packing services.C
55
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Metro Moving Company is better than 42% of packing services.C
42
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Metro Moving Company is better than 7% of packing services.F
7
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Metro Moving Company is better than 30% of packing services.D
30
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Metro Moving Company is better than 32% of packing services.D
32
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Metro Moving Company is better than 8% of packing services.F
8
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Metro Moving Company is better than 30% of packing services.D
30

Reviews for your job

Customers hired Metro Moving Company for 6 kinds of job.

Recent priced reviews

★★★★★ Robin · Edited 4 weeks ago

We used Metro to move my Mom from her home of almost 50 years. From start to finish it was a wonderful experience. Very communicative, professional and the guys that moved us were awesome! Would highly recommend them to everyone!

Paid $1,400–1,600Great priceSenior moving
★★★★★ Linda · Edited a month ago

I could not be happier with my moving experience. The entire process, from the quote to the move, was handled with integrity and care. The crew that moved us were kind and mindful of our needs. I highly recommend this service, you will not be disappointed. Edit: We have now used Metro several times, and their…

Paid $400–600Great priceSenior moving
★★★★★ Christy · a month ago

We moved from a home we’d lived in for 28 years in June and metro did a great job moving us. So when we finished out our detached garage to moved my in-laws on property with us we called Metro. They packed and moved my in-laws on September 11th from a house they’d lived in for over 30 years. Metro was very…

Paid $4,000–4,500Reasonable priceSenior movingIn-state moving
★★★★★ Denise · 2 months ago

My move was small. The technicians were attentive to my requests and made it all seem effortless. I am satisfied and would recommend their service to others.

Paid $1–500Reasonable priceSenior moving
★★★★★ kmacart · 3 months ago

I’m so glad I had Metro Moving to help me move from a house to an apartment. The fellas were great and very considerate of my furniture. I was impressed by their professionalism. I highly recommend them!!

Paid $1,000–1,500Reasonable priceLocal moving
★★★★★ The · 3 months ago

Austin, Cole, and Ronnie were great. They worked so hard in the intense heat and got our office move done quickly. Price was affordable as well.

Paid $500–1,000Reasonable priceLocal moving

Price

$1.5k+39% vs typical packing services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 46%Reasonable 51%Overpriced 2%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Local moving31$611–$1.6k
Senior moving18$633–$1.5k
In-state moving7$1.3k–$3.2k
Moving-related packing5$737–$2.2k
Interstate moving3$2.3k–$4.9k
Moving-related junk removal2—

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