Analyzing 5,610,2705.6M ReviewsFor 15,36515.4K Experts

Experts Reviews · Company report
Metro Moving Company logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%55+19.3Reliability 15%42+6.3Craft & service 20%7+1.4Value 10%30+3Momentum 8%32+2.6Track record 7%8+0.6Accountability 5%30+1.5Experts Score= 35Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.35SCORE

Metro Moving Company

Little Rock, AR · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 30 packing services · 4.9★ from 96 Google reviews

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Report card

Percentile vs other packing services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: satisfaction and reliability; weakest: craft & service.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Metro Moving Company is better than 55% of packing services.C
55
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Metro Moving Company is better than 42% of packing services.C
42
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Metro Moving Company is better than 7% of packing services.F
7
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Metro Moving Company is better than 30% of packing services.D
30
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Metro Moving Company is better than 32% of packing services.D
32
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Metro Moving Company is better than 8% of packing services.F
8
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Metro Moving Company is better than 30% of packing services.D
30

Reviews for your job

Customers hired Metro Moving Company for 6 kinds of job.

Metro Moving Company for moving-related junk removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$600–800
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 2 Google reviews tagged “Moving-related junk removal”

Micah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

I hired Metro Moving to move my 86 year old mom into Memory Care and I was so happy with the results that I wanted to share this recommendation with you. Sean and Eric were terrific at communicating, planning, organizing and finishing our move.They were relaxed but stayed on task. They got the job done faster than…

Paid $600–800Great priceSenior movingLocal movingMoving-related junk removal
PHLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had the best team, Kalvin, Eric, Shawn and Gerald. They were polite, friendly, and aiming to please! I could not have asked for a better crew. They worked non stop all three days. They packed things well and placed the furniture where I requested. Kalvin even helped with a couple of things that I would have had…

Reasonable priceSenior movingLocal movingMoving-related packing

Price

$1.5k+39% vs typical packing services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 46%Reasonable 51%Overpriced 2%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Local moving31$611–$1.6k
Senior moving18$633–$1.5k
In-state moving7$1.3k–$3.2k
Moving-related packing5$737–$2.2k
Interstate moving3$2.3k–$4.9k
Moving-related junk removal2—

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