Computer repair service · Whitewater, WI · reviewed since 2016
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%91+63Reliability 31%95+29.2Experts Score= 92Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#16 of 47 ipad screen repair servicesiPosition by Experts Score among all companies we track in this category. · better than 67%
4.9★★★★★20 Google reviews · 5 photos
90%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers describe the service as fast, knowledgeable, and affordable, with technicians effectively handling diagnostics, hardware upgrades, and data transfers. Recurring themes include clear communication, fair pricing, and reliable problem-solving that often saves clients money. One review notes the business no longer operates as a storefront, indicating a shift to a home-based operation.
Google rating: 4.9 out of 5 from 20 reviews (90% five-star).
Reviews on this page: 20 Google reviews (16 with written comments).
Owner responses: the business replied to 95% of reviews.
Most recent review: May 13, 2026.
Service: iPad Screen Repair Service serving Whitewater, Wisconsin.
Data from Google, last updated October 28, 2026.
Score profile vs other ipad screen repair services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: satisfaction.
MicroNet Electronics, L.L.C.iPad Screen Repair Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.MicroNet Electronics, L.L.C.: 91/100 on this factor. Category median: 91.A
91
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.MicroNet Electronics, L.L.C.: 95/100 on this factor. Category median: 89.A
95
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.MicroNet Electronics, L.L.C.: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 90.–
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Bar = this company · dark tick = category median.
Star ratings
20 Google reviews we collected
4.9of 5
5 stars1890%
4 stars210%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 16 written reviews
96%praise
Praise2596%
Complaints14%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude623%
Speed & response623%
Quality & results519%
Would recommend312%
Communication28%
Price & value28%
Honesty & trust28%
What customers talk about
We read 16 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very nice guy, very informative and I'd recommend him and this place to anybody!”
“Just a straight up, good dudeEven double checked the next day to make sure everything was working right for the advice.”
“Great service it was quick highly recommend”
“He's trustworthy and very reliable, I would recommend 100%!”
“Above all, he is a reliable and honest person who loves his work and is willing to patiently explain things.”
“Mark is fair and incredibly knowledgeable.”
People customers mention
Mark3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
DDeineuLocal Guide · 44 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★
Guy knows what he's doing but he does it out of his home now.
Edit: I say that just to let you know it's no longer a storefront. He's trustworthy and very reliable, I would recommend 100%! Don't go to big corporations who half do the job and leave stuff broken just so you come back! This guy will get the problem solved first time.
Ttoy2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Just a straight up, good dudeEven double checked the next day to make sure everything was working right for the advice.He gave me
MMaryLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Mark is an expert. He is fast, efficient, and knows about many shortcuts that the average person doesn't. He efficiently transferred files and programs from my older PC to my newer one, including my trove of Firefox bookmarks. He installed several excellent free programs that I didn't know about and would have…
AAlexis4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
The owner was super cool! My computer ended up with a browser hacker that when removed just messed up my computer so badly it wouldn't boot up. I called that morning, he got me in within the hour and had it fixed by the afternoon, and even better nothing important was lost!
Very nice guy, very informative and I'd recommend him and this place to anybody!
KKathyLocal Guide · 91 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Awesome computer service!! Mark is the best!! He gives it to you straight and lists options, making it so easy to decide how to handle an old laptop. Thank you, Mark!!
FFayeLocal Guide · 117 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
This is no longer MicroNet. It is now and excellent Artisan Market Place. Selling handmade items from local artists and farmers.
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Filter by topic— each topic is highlighted in the reviews in the same color
D
Deineu “King Reptar,Of The Ozone!” NuchgetLocal Guide · 44 reviewsiTotal number of Google reviews Deineu has written across all businesses on Google Maps, not just this one.
Guy knows what he's doing but he does it out of his home now.
Edit: I say that just to let you know it's no longer a storefront. He's trustworthy and very reliable, I would recommend 100%! Don't go to big corporations who half do the job and leave stuff broken just so you come back! This guy will get the problem solved first time.
Response from the owner · a year ago
Thank you for the review and yes it is now home based... It was the only option, to not raise prices.
T
toy clown2 reviewsiTotal number of Google reviews toy has written across all businesses on Google Maps, not just this one.
Mark is an expert. He is fast, efficient, and knows about many shortcuts that the average person doesn't. He efficiently transferred files and programs from my older PC to my newer one, including my trove of Firefox bookmarks. He installed several excellent free programs that I didn't know about and would have otherwise paid for. Along with some other great advice, he saved me money. Above all, he is a reliable and honest person who loves his work and is willing to patiently explain things. This guy is the real deal who can make a positive difference in your digital world.
Response from the owner · a year ago
Thank you.
A
Alexis Hanson4 reviewsiTotal number of Google reviews Alexis has written across all businesses on Google Maps, not just this one.
The owner was super cool! My computer ended up with a browser hacker that when removed just messed up my computer so badly it wouldn't boot up. I called that morning, he got me in within the hour and had it fixed by the afternoon, and even better nothing important was lost!
Very nice guy, very informative and I'd recommend him and this place to anybody!
Response from the owner · 3 years ago
Thanks for the review
R
rmerriett6 reviewsiTotal number of Google reviews rmerriett has written across all businesses on Google Maps, not just this one.
Awesome computer service!! Mark is the best!! He gives it to you straight and lists options, making it so easy to decide how to handle an old laptop. Thank you, Mark!!
Response from the owner · 4 years ago
Thank you
F
Faye CronceLocal Guide · 117 reviewsiTotal number of Google reviews Faye has written across all businesses on Google Maps, not just this one.
I am writing this review on behalf of Computer Repair Unlimited in St. Joseph MN. We had a customer purchase a system from us who then went to college in Watertown and had a problem with the system. Because we could not get hands on the system Mark was kind enough to help us out with the diagnostics on the system. His diagnostic was accurate, professional and fast. He even facilitated the shipping of the system to us so that we could finish the repair. We greatly appreciate everything he did for us and our customer. This is a sign of an amazing business with good skills and morals. He was both fast and quality in his work. If ever I need a tech shop in Wisconsin again I will be using MicroNet Electronics and will be recommending him to anyone in the area.
Thank you again Mark for all the help!
Your friends,
CRU
