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Midas

Auto repair shop · Cedar Rapids, IA · reviewed since 2009

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#14 of 50 oil change servicesPosition by Experts Score among all companies we track in this category. · better than 73%
4.8 ★★★★★ 1,017 Google reviews · 23 photos
92%five-star reviews
4.94★last 12 monthsAverage stars on reviews from the last 12 months only.
1.8%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
92%reviews answered by the owner
Oct 2026latest review

Midas at a glance

Customers frequently cite quick turnaround times, friendly staff, and transparent communication regarding pricing before work begins. Positive reviews highlight the shop's honesty in avoiding unnecessary upsells and its ability to handle various repairs efficiently. However, lower-rated feedback points to significant discrepancies between quoted prices and market rates, along with isolated incidents of unprofessional staff behavior and argumentative interactions with management.

  • Google rating: 4.8 out of 5 from 1,017 reviews (92% five-star).
  • Reviews on this page: 1,017 Google reviews (584 with written comments, 17 with photos).
  • Owner responses: the business replied to 92% of reviews.
  • Most recent review: October 24, 2026.
  • Service: Oil Change Service serving Cedar Rapids, Iowa.

Data from Google, last updated October 25, 2026.

Score profile vs other oil change services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction86Reliability78Craft & service92Value100Momentum100Replies to reviews100Satisfaction: 86 (median 84)Reliability: 78 (median 76)Craft & service: 92 (median 99)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 100 (median 59)
MidasOil Change Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Midas: 86/100 on this factor. Category median: 84.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Midas: 78/100 on this factor. Category median: 76.B
78
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Midas: 92/100 on this factor. Category median: 99.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Midas: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Midas: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Midas: 100/100 on this factor. Category median: 59.A
100

Bar = this company · dark tick = category median.

Star ratings

1,017 Google reviews we collected

  • 5 stars93192%
  • 4 stars202%
  • 3 stars101%
  • 2 stars121%
  • 1 star444%

Praise vs complaints

Phrases our text analysis found in 584 written reviews

  • Praise77693%
  • Complaints557%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price10256%
  • Reasonable7440%
  • Overpriced21%
  • Not sure53%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude22627%
  • Quality & results18322%
  • Speed & response14618%
  • Price & value8710%
  • Honesty & trust708%
  • Would recommend698%
  • Communication506%

What customers talk about

We read 584 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Good friendly, nolegable people at the front of the store.”
    “He was very rude and unprofessional.”
  • “John was excellent for service and getting my car in for me right away and did a great job!”
    “The only reply they'll give or attempt to rectify poor service (or in some cases, work being paid for that was never done like my cabin air filter) th…”
  • “They provide quality work, get the job done quickly, and most importantly, they’re honest.”
    “The work on her car would not take long and she would be on her way with minimal delay.”
  • “Fast, professional, and reliable service at a great price.”
    “But I still feel they are way overpriced for the work that needed done.”
  • “It’s refreshing to come to a place that's honest, the guy at the front told me when he would recommend the next service and I will be coming back when its time.”
    “It's now a SCAM CENTER charging you for work and parts that are not needed.”
  • “I give them all five stars for getting what I needed done.”
    “I will not be returning here, I will tell my friends and family not to return here, and I highly recommend anyone reading this to avoid this shop.”
  • “So no hidden fees, very straight forward and great communication.”

People customers mention

  • James 14 reviews
  • Adam 9 reviews
  • Ave 8 reviews
  • Josh 6 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Midas for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

Steven2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 23 hours ago★★★★★

Went in for an oil change entire rotation on Friday 10/23/26 at 10:00 a.m. got an appointment for 11:30 and was out of there by 12:15. Good friendly, nolegable people at the front of the store.

Air & cabin filter replacement
Zander2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Oct.23//26 brought my car into the shop, worker was very helpful towards me, go to work I appreciate the GM for helping me out

Reasonable price
Jett3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Dave and John are acouple of chill killers that wont threaten you with a good time. Just a good deal. Really hooked a brother up, thank yall!

Great priceOil change
Nicole3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

John was excellent for service and getting my car in for me right away and did a great job!!!

Kacy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Great experience at Midas! They provide quality work, get the job done quickly, and most importantly, they’re honest. They don’t try to upsell you on unnecessary repairs or services. It’s refreshing to find a shop you can trust. Highly recommend!

Reasonable price
Faryn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

John and his team were very kind and accommodating. They worked in a timely manner and very respectful! I will definitely be back.

Great price

Photos

Customer reviews

4.8 ★★★★★ 1,017 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
austin witten
Review from Google · view on Google
★★★★★

Amazing service

  • Services: Steering & suspension repair
Response from the owner · 13 hours ago

Thank you for your kind words! We're thrilled to hear you enjoyed our amazing service. We look forward to providing you with The Midas Touch again soon!

Enier TamayoLocal Guide · 27 reviewsTotal number of Google reviews Enier has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excelente servicio, muy profesional y eficiente

  • Price assessment: Reasonable price
  • Services: Tires
Response from the owner · 15 hours ago

Apreciamos mucho tu comentario positivo sobre nuestro servicio eficiente. Nos encantaría recibirte nuevamente para continuar ofreciéndote tranquilidad y confianza.

Crystal Nieman3 reviewsTotal number of Google reviews Crystal has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Friendly workers fast service!

Response from the owner · 18 hours ago

We're thrilled to hear you appreciated our friendly workers and quick service. Your trust means a lot to us!

Steven Byerly2 reviewsTotal number of Google reviews Steven has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Went in for an oil change entire rotation on Friday 10/23/26 at 10:00 a.m. got an appointment for 11:30 and was out of there by 12:15. Good friendly, nolegable people at the front of the store.

  • Services: Air & cabin filter replacement
Response from the owner · 22 hours ago

We appreciate your feedback and are pleased to know you had a positive experience with our knowledgeable team. We look forward to serving you again with the same quality service.

Zander Morris2 reviewsTotal number of Google reviews Zander has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Oct.23//26 brought my car into the shop, worker was very helpful towards me, go to work I appreciate the GM for helping me out

  • Price assessment: Reasonable price
Response from the owner · a day ago

We appreciate your feedback and are glad our team could provide you with quality service. We hope to continue being your go-to for any future needs!

Jett James3 reviewsTotal number of Google reviews Jett has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dave and John are acouple of chill killers that wont threaten you with a good time. Just a good deal. Really hooked a brother up, thank yall!

  • Price assessment: Great price
  • Services: Oil change
Response from the owner · a day ago

We appreciate your kind words! It's fantastic to know Dave and John made your experience memorable. Come back anytime for more quality service!

Jett Sebetka1 reviewTotal number of Google reviews Jett has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Got an oil change, Dave gave me a dope discount and helped a brother out!

  • Price assessment: Great price
Response from the owner · a day ago

We're delighted to know that Dave's assistance made your visit worthwhile. Thank you for choosing us for your oil change, and we hope to continue providing you with The Midas Touch!

Nicole McMahon3 reviewsTotal number of Google reviews Nicole has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

John was excellent for service and getting my car in for me right away and did a great job!!!

Response from the owner · a day ago

Thank you for your kind words! We're glad John could provide you with the Midas Touch by getting your car serviced right away. We look forward to welcoming you back for any future needs.

Tara Hansen1 reviewTotal number of Google reviews Tara has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service

  • Price assessment: Great price
  • Services: Exhaust
Response from the owner · a day ago

Your positive review means a lot to us! We're glad our service met your expectations and hope to welcome you back for more peace of mind.

Kacy Witten3 reviewsTotal number of Google reviews Kacy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great experience at Midas! They provide quality work, get the job done quickly, and most importantly, they’re honest. They don’t try to upsell you on unnecessary repairs or services. It’s refreshing to find a shop you can trust. Highly recommend!

  • Price assessment: Reasonable price
Response from the owner · 2 days ago

We're delighted to know you had a great experience with us! Providing honest and efficient service is our priority, and we're glad it resonated with you. Thank you for recommending us!

Midas on Google Maps →

Business details

  • Address: 3230 1st Ave NE, Cedar Rapids, IA 52402
  • Phone: (319) 449-2528
  • Website: midas.com
  • Service area: Cedar Rapids, IA