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Mile High Bike Tours

Sightseeing tour agency · Denver, CO · reviewed since 2016

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%62+4.4Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#34 of 54 travel agenciesPosition by Experts Score among all companies we track in this category. · better than 38%
4.9 ★★★★★ 180 Google reviews · 24 photos
91%five-star reviews
4.86★last 12 monthsAverage stars on reviews from the last 12 months only.
2.6%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
47%reviews answered by the owner
Oct 2026latest review

Mile High Bike Tours at a glance

Google reviewers rate Mile High Bike Tours 4.9 out of 5 based on 180 reviews, with the owner responding to 47 percent of comments. Customers consistently praise the knowledgeable guides, well-maintained electric and standard bikes, and smooth booking processes for groups. Recurring themes include friendly service, comprehensive city history, and convenient amenities like helmets and water. However, some travelers criticize the policy against solo bookings and one reviewer reported significant gear issues on an expensive e-bike rental.

  • Google rating: 4.9 out of 5 from 180 reviews (91% five-star).
  • Reviews on this page: 180 Google reviews (155 with written comments, 36 with photos).
  • Owner responses: the business replied to 47% of reviews.
  • Most recent review: October 21, 2026.
  • Service: Travel Agency serving Denver, Colorado.

Data from Google, last updated November 9, 2026.

Score profile vs other travel agencies

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

Satisfaction89Reliability88Craft & service100Value100Momentum100Replies to reviews62Satisfaction: 89 (median 94)Reliability: 88 (median 95)Craft & service: 100 (median 100)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 62 (median 62)
Mile High Bike ToursTravel Agencies median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mile High Bike Tours: 89/100 on this factor. Category median: 94.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mile High Bike Tours: 88/100 on this factor. Category median: 95.A
88
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mile High Bike Tours: 100/100 on this factor. Category median: 100.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mile High Bike Tours: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mile High Bike Tours: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mile High Bike Tours: 62/100 on this factor. Category median: 62.B
62

Bar = this company · dark tick = category median.

Star ratings

180 Google reviews we collected

  • 5 stars16491%
  • 4 stars127%
  • 3 stars21%
  • 2 stars21%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 155 written reviews

  • Praise13999%
  • Complaints21%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude5539%
  • Would recommend4834%
  • Quality & results1511%
  • Price & value118%
  • Speed & response75%
  • Honesty & trust32%
  • Communication21%

What customers talk about

We read 155 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Super friendly and accommodating to our large rental group.”
  • “Highly recommend if you want to explore the city in a different and memorable way!”
  • “Excellent experience working with this team renting an ebike for a day adventuring around downtown Denver for an event.”
  • “This tour was so worth it and a great way to see the city!”
  • “Also they were really fast at responding through email when I wanted to rebook a tour to a different date!”
  • “Ian's commentary on Denver's history and culture felt genuinely engaging, not scripted.”
  • “Before the tour I had a very negative impression of Denver, but Corbin showed me the beauty of it and explained everything.”

People customers mention

  • Justin 9 reviews
  • Chris 6 reviews
  • Ian 5 reviews
  • Monique 5 reviews
  • John 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Mile High Bike Tours for 2 kinds of job. Pick one to see what they paid and said.

Recent reviews

EdLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Saw many attractions and learned a lot about Denver history, venues, architecture, culture and neighborhoods. Heather is outstanding guide. Bikes in great shape. Well timed and executed. Felt welcome and made friends. It was a great afternoon a must do in Denver.

Customer photo from Ed's reviewCustomer photo from Ed's reviewCustomer photo from Ed's review
Al2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Super friendly and accommodating to our large rental group. Free helmets, bike locks, and baskets available. E-bikes have bottle cages and rear cargo racks. I would strongly recommend this shop.

LanceLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent experience working with this team renting an ebike for a day adventuring around downtown Denver for an event. The bike was great and the service was beyond expectations, Maggie made certain everything needed for a great day was provided. Could not have been easier to work with!

Dan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Mile High was fabulous! We rented a group of bikes for a gaming event we organized in town, and they made the entire process so easy from beginning to end. Signup was smooth, they had all our info when we came to pick up the bikes, and Maggie was superb when it came to making sure we had everything we needed for our…

IanLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Maggie was super friendly, helped fixed my mistakes on my reservation, and rented me an e-bike that was a dream to ride around the city.

KevinLocal Guide · 72 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Took the Beer & Bike Tour with Dylan. Very friendly and knowledgeable. Attention was paid to safety and enjoyment. Ended up at a cool little brewery in the River North district. I would highly recommend this tour.

Photos

Customer reviews

4.9 ★★★★★ 180 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Ed IliescuLocal Guide · 10 reviewsTotal number of Google reviews Ed has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Saw many attractions and learned a lot about Denver history, venues, architecture, culture and neighborhoods. Heather is outstanding guide. Bikes in great shape. Well timed and executed. Felt welcome and made friends. It was a great afternoon a must do in Denver.

Al Dente2 reviewsTotal number of Google reviews Al has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Super friendly and accommodating to our large rental group. Free helmets, bike locks, and baskets available. E-bikes have bottle cages and rear cargo racks. I would strongly recommend this shop.

Response from the owner · a month ago

We’re so happy to hear you had a good experience renting with us! Thank you for the kind review!

Lance KaneLocal Guide · 19 reviewsTotal number of Google reviews Lance has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent experience working with this team renting an ebike for a day adventuring around downtown Denver for an event. The bike was great and the service was beyond expectations, Maggie made certain everything needed for a great day was provided. Could not have been easier to work with!

Response from the owner · a month ago

Lance! Thank you so much for such a lovely review! We’re so glad you had a great experience with us. If you’re ever back in Denver, we’d love to have you back. Go green!

Dan Goff7 reviewsTotal number of Google reviews Dan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mile High was fabulous! We rented a group of bikes for a gaming event we organized in town, and they made the entire process so easy from beginning to end. Signup was smooth, they had all our info when we came to pick up the bikes, and Maggie was superb when it came to making sure we had everything we needed for our day out on the streets of Denver. She was friendly, energetic, and included all the supplies we needed for the day. The bikes were high quality and had no issues, too!

Response from the owner · a month ago

Dan, thank you so much for a lovely review! We’re thrilled to hear your experience with us was good. Hope to have you back!

Ian LaiLocal Guide · 3 reviewsTotal number of Google reviews Ian has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Maggie was super friendly, helped fixed my mistakes on my reservation, and rented me an e-bike that was a dream to ride around the city.

Response from the owner · a month ago

Thank you so much for the review, Ian! We’re so happy to hear that you loved the bike and had a great time in Denver. Hope to see you back soon!

Kevin RohLocal Guide · 72 reviewsTotal number of Google reviews Kevin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Took the Beer & Bike Tour with Dylan. Very friendly and knowledgeable. Attention was paid to safety and enjoyment. Ended up at a cool little brewery in the River North district. I would highly recommend this tour.

Response from the owner · 2 months ago

Kevin, thank you for the lovely review! We’re so happy you had a great time on our tour. Your feedback is greatly valued and we’re grateful to be apart of your Denver experience.

Lou RodriguezLocal Guide · 64 reviewsTotal number of Google reviews Lou has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

⭐⭐⭐⭐⭐ Ian from Mile High Bike Tours delivered an outstanding experience. My wife and I did the 10-mile Denver Bike Tour and it's hands down one of the best ways to see this city. I rode a road bike, she hopped on an electric bike, and the route worked perfectly for both. In just a few hours we covered incredible ground: the River North Art District murals, Empower Field at Mile High, the Denver Art Museum's sculpture plaza, the South Platte River trail, and landmarks you'd never find on foot or in a car. Ian's commentary on Denver's history and culture felt genuinely engaging, not scripted. We came away with a real feel for the city and a list of places to go back and explore. If you want to cover a lot of ground and actually learn the story behind what you're seeing, book this tour.

Response from the owner · 3 months ago

Thanks Lou! We are honored to be part of your Denver experience! The city does most of the work, giving us great bike lanes to all the cool sites. Thanks for choosing Mile High Bike Tours!

Matthew LaubLocal Guide · 38 reviewsTotal number of Google reviews Matthew has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We rented e-bikes for the day. Great experience! Ian was super friendly and informative. The bikes were in great shape and we had a blast riding around Denver. Would definitely recommend.

Response from the owner · 3 months ago

Thanks Matthew! We are really happy to hear you enjoyed your e-bike rental experience in Denver. Thanks for the business and choosing to spend time exploring our wonderful cycling network with Mile High Bike Tours!

Beachy Keen10 reviewsTotal number of Google reviews Beachy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fabulous ebike tour. Easy enough for me - a young-at-heart 60+. Lots of stops and I learned and saw a lot. Thank you, Ish!!

Response from the owner · 3 months ago

Thanks Beachy! We appreciate you choosing us for part of your Denver experience!

Michael VieiraLocal Guide · 9 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The crew at Mile High Bike Tours took my family on a great trip around the city. Ian was amazing with our two boys! He made sure our group was safely riding throughout the city while sharing the history and culture of the city. It was our first day in Denver and thanks to MHBT, we were able to move around the city during the remainder of our trip with increased knowledge of what we wanted to see more of and where we wanted to explore more of around the city. The bikes were perfect for our family! Thank you for packing on that water on a hot summer day!

Response from the owner · 4 months ago

Thank you Michael! We are thrilled to hear you enjoyed our tour and appreciate you taking time to ride with us. Thanks for choosing Mile High Bike Tours!

Mile High Bike Tours on Google Maps →

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