How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%89+21.6Value 14%85+12Replies to reviews 7%100+7.1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREMilestone Electric, A/C, & Plumbing
Irving, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #60Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.9★ from 1,784 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.
Reviews for your job
Customers hired Milestone Electric, A/C, & Plumbing for 8 kinds of job.
Milestone Electric, A/C, & Plumbing for a/c system maintenance
Clear ✕All 39 Google reviews tagged “A/C system maintenance”
Ryan Allan was extremely thorough. He explained how things work and what he was doing. Took time to show me and we discussed options! A very pleasant young man. Thanks from M. Foss.
Salia did a great job on servicing my Furnace and HVAC verifying that both are in excellent shape. I was really pleased with his work, and for explaining everything to me about the maintaining the system.
Evan was efficient, professional & thorough in his work.
Great service. Very knowledgeable. A very detailed repair. Great job.
Allen was absolutely wonderful! He even found an issue with a flue pipe that would have caused a carbon monoxide leak into our house. We are so thankful.
Wayne was fantastic. Arrived quickly and fixed the drain! He is professional and took the time to explain the issue in detail. He also made some helpful suggestions on how to prevent the issue from occurring in the future. Exceptional service!!
The pricing alone raises serious concerns\. I was quoted anywhere from $16,000 to $26,000 for a 1,295 sq\. ft\. home—a huge range, and the high end seems outrageous for replacing one system\. I could purchase 3 units with a 10-year warranty for less than $26,000. Milestone is price gouging and dismissing legitimate…
I got very fast service from Milestone for my a/c. In this heat, you can imagine how valuable that was!! Thank you for doing a good job so promptly!!
Kevin was great to work with! He was timely, professionally dressed, explained the solution he was installing, showed me videos/pictures of what was done while it was being done and was very personable. Keep him happy, as he is an asset to your company and I will be requesting him each time. -Sam
Super job! Fast, efficient,
Had both A/C units serviced for the annual maintenance. Great work. Clayton went above and Beyond with helping me on a two minor issues that I needed help with. Thank you Clayton
They did a great job of diagnosing my AC unit, made the repair, explained the situation and left me in a better place!
Dustin is knowledgeable, personable, and shoots straight. Even though we have more work to do, it was a great experience. Always feel like we’re in good hands with Milestone.
My downstairs unit started leaking about an hour after the technician left. It hasn’t leaked in years.
Baudel Garcia came out to do my summer maintenance on my AC. He checked everything, and I mean everything, cleaned the dusty panel units outside, changed my filter, all electrical components. He covered everything from nuts to bolts and everything In between. Pleasant, courteous, and knowledgeable. I would welcome…
Mikey Ellis did an excellent job checking our AC unit. He was thorough, professional, and took the time to walk us through practical maintenance tips we can actually use. We really appreciated his helpful advice and attention to detail. Highly recommend Milestone Home Service!
We came home from vacation to find our A/C unit out of order. I called the company we purchased the unit from, and they were totally unresponsive. It was already late in the day, but I called Milestone Electric, hoping they could help us out. The receptionist listened to my desperation, and worked with her…
Great guy and great service
Milestone is incredibly lucky to have a team member like Arturo Moreno! He’s highly skilled, completely transparent, takes the time to educate customer and the absolute GOLD standard for customer service. After 5 days without air, he got my system running perfectly. Huge relief! Thanks, Arturo, for your outstanding service. ⭐️⭐️⭐️⭐️⭐️
Tried to up sale me and then left.
Tre did a great job. He arrived early, went straight to work and provided detailed description on exactly what he did and what he found needed to be addressed. He is a great communicator and was very polite and thorough. We are very happy with this service.
Your technician Ivan A. did a fantastic and thorough job checking our AC unit so it will run through the summer. Thank you very much!
Alan was prompt and efficient in diagnosing and repairing the issue with our A\C. He took time to explain the issue, potential causes, and initiated steps to help us prevent it happening again. He is very personable and professional ! Matt came out later that day to follow up on Alan’s recommendations. He was…
Will from Milestone was on time and got through 3 units pretty quickly. I appreciate that he made some repairs and adjustments and documented them to show me. He offered some useful ideas and upgrades as well Great job Will Rich
Milestone reps have always been kind, courteous and professional. Matt was no exception. He checked all our systems out, made a few recommendations and replaced a failing capacitor that was still under warranty. Thank you for everything!
Our technician James M. performed a very thorough AC tune-up for both of my AC units. They’re running at peak cool airflow now! James was extremely polite and very knowledgeable. he explained everything up front, answered questions thoroughly. I’ve been a Milestone member for about a year, they are among the best…
Was very courteous and did very professional job
Zane came and did my ac maintenance today. He was very professional, courteous and friendly. I have always had exceptional customer service from Milestone. Thank you !! And a special thanks to Zane for taking the time to listen and talk.
Will was amazing!
Great job and Terrence provides friendly professional service.
Victor did a great job. Was friendly and explained everything. Thanks.
We had our spring AC maintenance scheduled for this morning. Christian was our tech, and he arrived right on time and was very thorough, knowledgeable and respectful. Highly recommend him to others. If you can request him, do it.
Brandon provided satisfactory white glove service isolating the issue with my air conditioning units. He only needed to know where everything was and he executed the task flawlessly as my units were cooling better before he left. He also treated my family and I with absolute respect. I’d recommend him for my friends and family 👌🏾🙌🏾🥰
Detail oriented! Takes time to explain everything in understandable language!
Andre was amazing! Very professional and knowledgeable! Employees like him is why I continue to use Milestone!
Jacob handled my routine maintenance service and he was super responsive. He explained what he was going to do and why. Then he did it in a professional way. Great, friendly guy. I'd definitely use him again.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 259 | $27–$251 |
| HVAC system repair | 148 | $124–$818 |
| A/C system maintenance | 39 | $27–$483 |
| A/C system repair | 24 | $246–$998 |
| HVAC duct & vent cleaning | 9 | — |
| Heating system maintenance | 9 | $37–$278 |
| Install AC | 9 | — |
| HVAC duct & vent installation | 8 | — |
