JulieLocal Guide · 26 reviewsTotal number of Google reviews Julie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAs of 6/10/25 Called for quote, and was told no longer doing service.
Miller’s Stump Grinding
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#6 of 61 stump removal servicesPosition by Experts Score among all companies we track in this category. · better than 92%
5.0 ★★★★★ 140 Google reviews · 24 photos
99%five-star reviews
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
54%reviews answered by the owner
Jun 2025latest review
Miller’s Stump Grinding at a glance
Google reviewers rate Miller’s Stump Grinding five stars based on 140 reviews, noting that the owner replied to 54 percent of them. Customers consistently describe the service as professional, punctual, and affordable, with frequent mentions of thorough site cleanup and effective communication regarding scheduling. The work often exceeds expectations, leaving yards clean and stumps removed efficiently. One reviewer noted a lack of service availability upon requesting a quote, though this was rated five stars.
- Google rating: 5.0 out of 5 from 140 reviews (99% five-star).
- Reviews on this page: 140 Google reviews (127 with written comments, 6 with photos).
- Owner responses: the business replied to 54% of reviews.
- Most recent review: June 10, 2025.
- Service: Stump Removal Service serving Indianapolis, Indiana.
Data from Google, last updated October 26, 2026.
Score profile vs other stump removal services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Miller’s Stump Grinding: 99/100 on this factor. Category median: 97.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Miller’s Stump Grinding: 98/100 on this factor. Category median: 97.A
98
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Miller’s Stump Grinding: 100/100 on this factor. Category median: 99.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Miller’s Stump Grinding: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Not enough reviews for this factor yet. Category median: 100.–
–
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 75.–
–
Bar = this company · dark tick = category median.
Star ratings
140 Google reviews we collected
- 5 stars13999%
- 4 stars00%
- 3 stars11%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 127 written reviews
- Praise29699%
- Complaints21%
Topic share
How often each topic comes up in the written reviews
- Quality & results6722%
- Speed & response5518%
- Would recommend5318%
- Price & value4916%
- Staff & attitude4615%
- Communication207%
- Honesty & trust83%
What customers talk about
We read 127 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Really great service and cleaned up after very well.”
“Shawn was very responsive, prompt, and more than fair with his pricing.”
“I would definitely recommend for any stump removal.”
“Millers Stump Removal did an amazing job and was very affordable.”
“He is very professional and went above and beyond to help me.”
“Great communication, pricing and quality work i definitely recommend!”
“I’m grateful to find a honest hard working, locally owned business.”
People customers mention
- Shawn 17 reviews
- Contracting 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Miller’s Stump Grinding for 4 kinds of job. Pick one to see what they paid and said.
Recent reviews
Bonnie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Mr. Miller kept me informed from start to finish. He is very professional and went above and beyond to help me. I would definitely recommend for any stump removal.
bill1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Very professional job. Went above and beyond expectations. Will use again in the future and would recommend to anyone needing this service!
JackLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Really great service and cleaned up after very well. Would definitely recommend them to anyone needing stumps removed.
Dan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Miller Stump Grinding was excellent to work with on our stump removals. Shawn was very responsive, prompt, and more than fair with his pricing. On top of that the quality of work by far exceeded our expectations! We will always look to use his company for future work.
Jake8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Very impressed with Miller’s stump grinding. Had 4 smaller stumps removed, done in about an hour. Can’t even tell he was here other than the stumps being gone. Very affordable, too. Would highly recommend
JulieLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Great communication, service and price. Also did a great job cleaning up the site. Highly recommend!
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tree stump removal | 37 | — |
| Tree stump grinding | 31 | — |
| Remodeling | 15 | — |
| Tree removal | 7 | — |
Compare with
Photos
Customer reviews
5.0 ★★★★★ 140 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
G Justus6 reviewsTotal number of Google reviews G has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat job. Cleaned up site. On time and good price.
Bonnie Dickerson6 reviewsTotal number of Google reviews Bonnie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMr. Miller kept me informed from start to finish. He is very professional and went above and beyond to help me. I would definitely recommend for any stump removal.
bill1 reviewTotal number of Google reviews bill has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery professional job. Went above and beyond expectations. Will use again in the future and would recommend to anyone needing this service!
Response from the owner · 2 years ago
Thank you!
Jack WallaceLocal Guide · 15 reviewsTotal number of Google reviews Jack has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleReally great service and cleaned up after very well. Would definitely recommend them to anyone needing stumps removed.
Dan Sadowski2 reviewsTotal number of Google reviews Dan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMiller Stump Grinding was excellent to work with on our stump removals. Shawn was very responsive, prompt, and more than fair with his pricing. On top of that the quality of work by far exceeded our expectations! We will always look to use his company for future work.
james mayhew2 reviewsTotal number of Google reviews james has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleA++
Jake Fox8 reviewsTotal number of Google reviews Jake has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery impressed with Miller’s stump grinding. Had 4 smaller stumps removed, done in about an hour. Can’t even tell he was here other than the stumps being gone. Very affordable, too. Would highly recommend
Response from the owner · a year ago
Thank you for the review. They are always much appreciated!!
Julie St. JamesLocal Guide · 14 reviewsTotal number of Google reviews Julie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat communication, service and price. Also did a great job cleaning up the site. Highly recommend!
Jarred KightLocal Guide · 30 reviewsTotal number of Google reviews Jarred has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat service and was able to get out and get my stump gone. Great communication, pricing and quality work i definitely recommend!!!
Business details
- Address: 4621 S Brooklawn Dr, New Palestine, IN 46163
- Phone: (317) 650-3453
- Service area: Indianapolis, IN