Analyzing 6,558,0166.6M ReviewsFor 18,17918.2K Experts
Google reviewers rate Minson Veterinary Hospital 4.7 out of 5 based on 481 reviews. Customers frequently praise the staff's friendliness, punctuality, and willingness to accommodate financial constraints, while noting that pets often feel comfortable during visits. However, some low-star reviews criticize perceived negligence in diagnosis, rude phone interactions, and difficulties securing specific appointments or retrieving medical records.
Data from Google, last updated October 28, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
481 Google reviews we collected
Phrases our text analysis found in 328 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 328 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“However that nervousness subsided when I walked in the door I was greeted with a smile and professionalism immediately.”
“…h is fine I support that but I knocked on the door at 12:06 and they yelled “CLOSED!…”
“The vets, vet techs n office staff are always top notch!”
“…ker and we quit giving him the medicine and now he's better she did a horrible job she didn't even parvo test our dog nor does she even check his temp…”
“The icing on the cake was that it was affordable, and absolutely everyone there was compassionate and loving ❣️”
“They’re a little out of the way but better pricing and good people.”
“They were super good and sweet and were really good with my girl 100% recommend them.”
“So if you want the vet AND the techs to actually care about you and your animals I highly recommend them instead.”
“I got wonderful , prompt treatment by an outstanding veterinarian!”
“I loved how she explained everything to where my nephew and I could understand.”
“They have a genuine fondness and love for the animals they see and it shows thru their interactions with them.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Minson Veterinary Hospital for 1 kind of job. Pick one to see what they paid and said.
I absolutely recommend this place! I’m new to town and I was very nervous taking my fur baby to a new place. However that nervousness subsided when I walked in the door I was greeted with a smile and professionalism immediately. Staff was very professional. They DID NOT up sale me at all! I was in and out of my…
My dog was doing better the day after he got sick and then we took him to the vet and he got even sicker and we quit giving him the medicine and now he's better she did a horrible job she didn't even parvo test our dog nor does she even check his temperature our dog died the day after we took him to this lady
Fav vet... My Gracie is well known and loved... Dr Mary and Dr Lance are incredible vets... They have a genuine fondness and love for the animals they see and it shows thru their interactions with them...
Doctor Mary is the best , she said one of my 2 dogs that contracted the parvovirus. To be honest , I have had open heart surgery and would trust Mary over a big majority of medical doctors o have seen . I guarantee if you use her as you vet One time you will be back
They were super good and sweet and were really good with my girl 100% recommend them.
I can't say enough about all the wonderful people here. They have all been a blessing, not just to all our animals, but to our family!
| Job | Reviews | Category typical |
|---|---|---|
| Large animals | 5 | — |
4.7 ★★★★★ 481 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Furbaby needed surgery. They were great and she recovered fine.
es horrible la atención al cliente
I absolutely recommend this place! I’m new to town and I was very nervous taking my fur baby to a new place. However that nervousness subsided when I walked in the door I was greeted with a smile and professionalism immediately. Staff was very professional. They DID NOT up sale me at all! I was in and out of my appointment within 30 minutes. HIGHLY RECOMMEND!
They took my Loki right in and I’m so thankful he is my best friend
Staff and doctors are awesome they know you and your pets
Probably the most overrated vet in town even though I’ve heard of several negligent mistakes they’ve made with other animals. I tried to drop off a urine sample for my friends cat and nobody told me they closed at noon on Friday before the 4th which is fine I support that but I knocked on the door at 12:06 and they yelled “CLOSED!” So I held up the urine sample and said “I’m sorry I didn’t realize you closed at noon can I please just drop off this sample for my friends cat?” They yell back “NO, MONDAY!”. I get it. They just closed and I’m sure they’re ready to go home but at my job if someone knocks at the door a few minutes after I close it if I haven’t closed the register yet, I will still try to help them Or at least walk up to the door and have a civil conversation as to why I can’t instead of shouting through the glass door 6 feet way from them. I know for a fact the guys and girls at Chisholm Trail Animal Hospital wouldn’t have treated me like this. I could show up 30 minutes late (not that I would but I have been 20 minutes late picking them up one time because I was stuck at work) and as long as someone was there I’m certain they’d take the sample from me. So if you want the vet AND the techs to actually care about you and your animals I highly recommend them instead. They’re a little out of the way but better pricing and good people.
He was very kind and my dog loved him.
Fantastic.
My dog was doing better the day after he got sick and then we took him to the vet and he got even sicker and we quit giving him the medicine and now he's better she did a horrible job she didn't even parvo test our dog nor does she even check his temperature our dog died the day after we took him to this lady
Dr. Minson is great and always helpful.
Analyzing 6,558,0166.6M ReviewsFor 18,17918.2K Experts
