Pest control service · New Miami, OH · reviewed since 2025
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%69+16.7Value 14%73+10.3Replies to reviews 7%100+7.1Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#69 of 79 flea exterminatorsiPosition by Experts Score among all companies we track in this category. · better than 13%
4.8★★★★★870 Google reviews · 24 photos
91%five-star reviews
4.80★last 12 monthsiAverage stars on reviews from the last 12 months only.
4.7%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
69%reviews answered by the owner
$146typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Mira Home 4.8 out of 5 based on 870 reviews, with the owner responding to 69 percent of them. Positive feedback highlights punctual arrival, thorough treatments for ants and stink bugs, and clear communication regarding pet safety. However, several low-star reviews describe aggressive door-to-door sales tactics that ignore no soliciting signs, alongside allegations that treatments were ineffective or incomplete.
Google rating: 4.8 out of 5 from 870 reviews (91% five-star).
Reviews on this page: 870 Google reviews (720 with written comments, 38 with photos).
Owner responses: the business replied to 69% of reviews.
Most recent review: November 1, 2026.
Service: Flea Exterminator serving New Miami, Ohio.
Data from Google, last updated November 1, 2026.
Score profile vs other flea exterminators
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Mira HomeFlea Exterminators median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mira Home: 78/100 on this factor. Category median: 95.B
78
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mira Home: 69/100 on this factor. Category median: 94.B
69
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mira Home: 73/100 on this factor. Category median: 100.B
73
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mira Home: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mira Home: 100/100 on this factor. Category median: 99.A
100
Bar = this company · dark tick = category median.
Star ratings
870 Google reviews we collected
4.8of 5
5 stars79691%
4 stars314%
3 stars20%
2 stars30%
1 star384%
Praise vs complaints
Phrases our text analysis found in 720 written reviews
97%praise
Praise1,16497%
Complaints413%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
94%fair
Great price9721%
Reasonable31669%
Overpriced266%
Not sure194%
$146+32% vs typical flea exterminators
Middle half of what 321 customers paid ($93–$176) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude41735%
Quality & results32727%
Communication18315%
Speed & response12811%
Would recommend706%
Price & value464%
Honesty & trust343%
What customers talk about
We read 720 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very professional operation, very courteous, first treatment today, excited to see less bugs in the near future.”
“If their salesman are like this, I can assume the rest of the company is just as disrespectful.”
“Jacob was excellent explaining the process and plans, showed up on time and did a thorough job and explained everything he did, left the house very clean.”
“Mira Pest Control = worst service, no results”
“He listened to my concerns & my instructions about my animals.”
“Three different sales people came to my home over the last 3 days, one of whom I am sure came by 3 other times and I ignored him.”
“Arrived on time, was thorough and methodical, and hit all of our areas of concern!”
“…ch services could be applied today vs which services would need to be delayed and rescheduled until better weather conditions allowed.…”
“If you’re considering pest control services, I highly recommend Mira Home Pest Control .”
“Based on my experience, I would not recommend signing a contract with Mira Home.”
“I appreciate a company whose employees listed to me and give me great value.”
“This service is expensive and not worth it.”
“Chance was professional, kind, responsive, and genuinely cared about giving us peace of mind.”
“We were lied to upon signing up the salesman compared services to Terminex and did not come anywhere close.”
People customers mention
Santos14 reviews
Brian13 reviews
Homes12 reviews
Control10 reviews
Timmy10 reviews
Tim9 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Mira Home for 8 kinds of job. Pick one to see what they paid and said.
RRichardLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 22 hours ago★★★★★
Very professional operation, very courteous, first treatment today, excited to see less bugs in the near future.
Paid $120–140Reasonable price
AAndrea10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Rhamani was very nice & professional. He sprayed the basement inside as well in all concerned areas. External was treated thoroughly. He listened to my concerns & my instructions about my animals. Thank you!
Paid $160–180Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
LLaVonna10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★
Heath was punctual today , respectful of my home, and thorough in his work. In an industry where customer service can vary so much, he truly stands out. It’s rare to find someone who is both knowledgeable and personable.
If you’re considering pest control services, I highly recommend Mira Home Pest Control . Great…
LLisbeth5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Brian was super friendly and professional. My dogs were out in the backyard and I wasn’t home to put them up. He completed the services he could. I apologized when I came home and he came back to finish the backyard! Above and beyond for sure!
Paid $80–100Reasonable priceHornet & wasp exterminationSpider extermination
BBrenda1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
My technician, Brian, was amazing. He explained what he was doing throughout the treatment. He went above and beyond during our service.
Paid $200+Reasonable priceHornet & wasp extermination
LLinda10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
Tim as always is very professional, knowledgeable as well as thorough. I’m finishing up my second year with Mira and very satisfied.
Very professional operation, very courteous, first treatment today, excited to see less bugs in the near future.
Price assessment: Reasonable price
Price: $120–140
Response from the owner · 5 months ago
Thank you for your feedback. We are glad to hear your first treatment made a strong impression and that the team was courteous and professional. It is great to know you are looking forward to seeing the results, and we look forward to continuing to help keep your home peaceful and pest free.
Jacob Seider is excellent worker !!! I’m really pleased to have treat my property today
Response from the owner · a day ago
Martha, glad to hear Jacob made your property visit a good one today. Jacob does careful work, and we're happy you noticed. Thank you for choosing Mira, we hope you have a peaceful pest-free home.
A
Andrea Holman10 reviewsiTotal number of Google reviews Andrea has written across all businesses on Google Maps, not just this one.
Rhamani was very nice & professional. He sprayed the basement inside as well in all concerned areas. External was treated thoroughly. He listened to my concerns & my instructions about my animals. Thank you!
Price assessment: Reasonable price
Price: $160–180
Services: Spider extermination, General pest inspection, Bug & insect extermination
Pest type: Rodents, Spiders, Mosquitoes
Response from the owner · 2 days ago
Thank you so much for your kind words and 5-star review! We’re thrilled to hear that our Home Care Specialist provided such professional, caring service and took great care in addressing your concerns. Feedback like yours reminds us why we love what we do. We look forward to continuing to protect your home!
J
Jessica Stansberry7 reviewsiTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
Jacob was excellent explaining the process and plans, showed up on time and did a thorough job and explained everything he did, left the house very clean.
Response from the owner · 2 months ago
Thank you for sharing your experience! We’re glad Allen took the time to clearly explain the process and service plan, and that Ricardo followed through with punctual, thorough service. It’s great to hear he explained everything he completed and left your home clean afterward. We look forward to continuing to help keep your home peaceful and pest free.
T
Teri Parks3 reviewsiTotal number of Google reviews Teri has written across all businesses on Google Maps, not just this one.
Heath was punctual today , respectful of my home, and thorough in his work. In an industry where customer service can vary so much, he truly stands out. It’s rare to find someone who is both knowledgeable and personable.
If you’re considering pest control services, I highly recommend Mira Home Pest Control . Great service, great communication, and an overall wonderful experience.
Thank you. We are glad to hear Maximus provided such a friendly, professional experience and took the time to address all of your concerns. We are also pleased to hear Jeremiah was punctual, respectful, and thorough during your service. We appreciate your recommendation and look forward to helping keep your home peaceful and pest free.
L
Lisbeth Rider5 reviewsiTotal number of Google reviews Lisbeth has written across all businesses on Google Maps, not just this one.
Brian was super friendly and professional. My dogs were out in the backyard and I wasn’t home to put them up. He completed the services he could. I apologized when I came home and he came back to finish the backyard! Above and beyond for sure!
Price assessment: Reasonable price
Price: $80–100
Services: Hornet & wasp extermination, Spider extermination
Pest type: Ants, Spiders
Response from the owner · 2 days ago
Lisbeth, going back to finish the backyard after you got home says a lot about Brian's care for your dogs. We're glad he could wrap it up for you. Thank you for choosing Mira, we hope you have a peaceful pest-free home.
B
Brenda Krimmer1 reviewiTotal number of Google reviews Brenda has written across all businesses on Google Maps, not just this one.
My technician, Brian, was amazing. He explained what he was doing throughout the treatment. He went above and beyond during our service.
Price assessment: Reasonable price
Price: $200+
Services: Hornet & wasp extermination
Pest type: Spiders, Other
Response from the owner · 2 days ago
Brenda, hearing that Brian took the time to explain each step and went beyond what was expected means a lot to us. Thank you for choosing Mira, we hope you have a peaceful pest-free home.
C
Carl SorensenLocal Guide · 12 reviewsiTotal number of Google reviews Carl has written across all businesses on Google Maps, not just this one.
Great job! Glad to be working with Brian Jaggers for my pest control needs!
Price assessment: Reasonable price
Services: Rodent extermination
Pest type: Rodents
Response from the owner · 5 days ago
Carl, thanks for the five stars! We're glad Brian Jaggers is taking care of your pest control needs, and we'll make sure he hears it. Thank you for choosing Mira, we hope you have a peaceful pest-free home.
